I started using product and started having bad stomach pains. I have a bad heart and take 14 different medications, confronted doctor he said it a side affect from medication, stop taking product and... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is a total SCAM - DO NOT ORDER! I ordered a starter kit and was thereby locked into a subscription model. The product did absolutley NOTHING for me so I clearly wanted to cancel the subscription... Zobacz więcej
Erth Labs has repeatedly ignored my request to cancel the subscription I was automatically enrolled into. Their site does not allow me to access my account and they are ignoring my email requests.... Zobacz więcej
I had to give it one star to leave this message. This company is awful. I have tried several emails to stop a subscription that they are filling every month but when I go online to try to cancel it sa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Erth Labs, we're on a mission to reinvent your daily coffee ritual. Our flagship Superfood Brew blends smooth, low-acid coffee with powerful functional ingredients like Lion's Mane, Turkey Tail, Cordyceps, Ashwagandha, and Collagen to support clean energy, sharper focus, and vibrant wellbeing with every cup. We believe feeling your best shouldn't be complicated—which is why we've created a delicious, easy-to-enjoy coffee that helps you fuel your day and build healthier habits, one sip at a time.
Dane kontaktowe
Stany Zjednoczone
- support@erthlabs.co
- erthlabs.co
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have not received my products yet, but...
I have not received my products yet, but I would like to comment that I was charged $5 for "insurance" when I added a product (the ones they offer during checkout) and I did not see anyplace that I was adding that. When I sent an email - the answer was that they could not change it because it had already shipped. So, be careful if you "add on" a product at checkout that you look for insurance being added for $5.
I want to cancel my unwanted subscription and to get a refund !!
I am writing this review in hopes of finally getting a refund from Erth Labs. I should have known something was wrong with this company; I had to contact them two times to get my tracking updates, they were giving me a false tracking number. To make matters worse, I am being charged for a subscription that I cannot seem to cancel.I have sent multiple emails to the support email address, but the link they sent me, which is the same as the one on their website, doesn't work !! I am stuck with them ! They continue to send my packages (that I dont open) and to charge me !! This lack of communication and support is completely unacceptable. I request an immediate refund and the permanent cancellation of any active subscription under my name. Please contact me to resolve this issue.
This is a scam
I placed my first order June 20th this year and have yet to receive it. I ordered a one time purchase and as of today they charged me for a second shipment. I received an email confirming the cancellation of the subscription I never authorized and then this morning I have another charge for for a shipment. This is a total scam. I will be contacting my bank tomorrow to decline payment. I am beyond furious. Do not order from this company.
Not for me
I'm not sure how they can improve but I was not impressed I had one cup so I would try another just to make sure but I will not be drinking the rest of it I like my everyday dose much better
Very quick on the response ,very…
Very quick on the response ,very helpful.And very polite.. i really appreciate this company.
Terrible communication
Terrible communication. Trap people into a subscription
Insufficient mushroom blend
Taste is good. Not helping with tiredness or brain fog. Too low dosages of mushrooms!
I wasn’t able to receive the product…
I wasn’t able to receive the product because I only have a PO Box for USPS, but the customer service was great
Great support and product
The communications and in the end i love the product.
The flavour is good.. but
The flavour is good... but the whole process of sneaky subscription & debacle trying to cancel it, just wrecks the whole experience
Your product is fine but your Customer…
Your product is fine but your Customer Service is Shocking, Firstly I hadn’t realised I had signed up for a subscription , when I wanted to cancel no one will reply, Please cancel with Immediate Effect, Thank You
Gross
Gross, made me sick. Scammers that put you into an unauthorised subscription.
I ordered over six weeks ago and still…
I ordered over six weeks ago and still haven't recieved my order. They've also billed my card again based on a monthly shipping cycle to which I never agreed to. I only wanted to try it, not subscribe. I feel scammed and want my money back. Who would want to be billed a second time, for something that was never shipped in the first place. Further more the portal for the link to resolve this issue doesn't work.
Ordered and never received
Ordered and never received. So I went back to Ryze, where I know I'll get my orders delivered.
I STILL have not received my orderI am…
I STILL have not received my orderI am losing my patience
Terrible service & will not order…
Terrible service & will not order anything again You had to sign up for Auto ship to get trial which took over month to get then they charged & sent next shipment within 5 days of getting 1st. No one would reply to endless emails I sent They are happy to charge your credit card but not reply to requests🥶
Watery Product that you can't return
I ordered the product and didn't receive it until more than 3 weeks later. The product is inferior to other products tried very watery not much flavor. Then a week and a half later they auto shipped it again. I tried to contact them to stop the shipment with no luck. I have tried to cancel future shipments and hope that it worked.
Very good taste
Very good taste. Just can't use it fast enough for a renewal subscription.
I ordered m coffee on 7/11 and still…
I ordered m coffee on 7/11 and still have not received it. Tried via email and dm on instagram and received one response and a tracker for my order. Noticed it was shipped from china and now sitting with a shipper in LA. I have asked to cancel my subscription due to the fact I have not received my starter kit and of course no response. Terrible customer service.
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