Equifax Canada Recenzje 

212
Wynik TrustScore: 1 na 5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The CSR are very rude. First their system does mistakes and because of that we get declined for credit checks. After contacting them the CSR I talked to Josh was very rude saying there is no one avail... Zobacz więcej

Oceniono na 1 z 5

In my opinion the root of the problem with Equifax is employee incompetence. They create problems and then force consumers to jump through hoops to get it resolved. Maybe we should all lock our credit... Zobacz więcej

Oceniono na 1 z 5

This company just doesn't care at all. I am astonished that they actually managed to get about 1 person reviewing out of a couple of hundred, who gave them more than 1!!! It feels as if the company de... Zobacz więcej

Oceniono na 1 z 5

I wrote to them twice, once online and once by mail simply to switch betwen my former address and my current one, as they had them inversed. I provided my passport, my driver's license and my latest h... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro kredytowe

Informacje przekazane przez różne źródła zewnętrzne

Equifax, a nationwide credit bureau, offers online access to your Equifax credit score and report, credit monitoring, alerts and identity theft protection tools.


Dane kontaktowe

  • Yonge Street 5700, M2M 4G8, Toronto, Kanada

  • equifax.ca

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Bardzo słaba

Wynik TrustScore: 1 na 5

212 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(212)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

This credit agency do such a bad work…

This credit agency do such a bad work for years now.
I still can't understand why so many companies deal with it.

They didn't recognize the security breach in 2017 while my personal data were stolen.

My credit score did change month after month, sometimes drastically even my consumption habits didn't change.

On the opposit, the Transunion credit score is very stable...

When asking Equifax why there is such a volatility on my credit score, the only response is "How, this is not a real score, it doesn't reflects the reality of your risk, it is computer generated and of course it is what it is. "
"You are not impacted with your credit score because the companies are more likely to watch your credit report, to see if you are A1".

This is completely false of course. I did check the criteria for insurance company ratings. There are malus points depending on the credit score.

So again Equifax just continues to lie to customers and just can't adapt their algorithm to reflect adequately the real risk level.

3 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Tres dessu

Tres dessu, service en bas de zero, incroyable, plis que ca c'est du du jamais vu.

13 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible customer service

Terrible customer service; in fact I hesitate to call it service. All I wanted to do was register a fraud alert on my elderly father's accounts and despite having the documentation to do so the request was denied with a laundry list of things to provide. Could you make it any harder to protect seniors from criminals? It's no wonder there are so many scams, criminals can move way faster than this lot. Call centres in a country other than the one you are in benefit no-one but the 'shareholders'. Shameful and not protecting my financial security.

21 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT SIGN UP UNTIL YOU READ THIS

Have been using this service for about a year now. I want to switch to another service provider and it wont let me cancel my service. Here it says the is a cancel button under My account but there is not!
(Cant use link here but first google search asking Equifax cancel account)
When you call in there is a call robot saying that their very busy and then after asking what you want just hangs up. I bet you they don't even have anyone working there. Also the robot mentioned something about data breach and settlement which is not alarming at all
Would not recommend
Guess I have change my credit card

24 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Voleurs

Service ~2
Client service 0
Accessibility ~5
Information help 0
But great CHAMPIONS in charging my credit card 2 times

You are all a bunch of thieves , big unhelpful thieves
This has to change and put into honest business people or the government

22 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Ce n'est pas ce que j'appel un service de confiance

Si je pouvais mettre un 0 je mettrai un 0, des agents incompétents a' l'exception d'une dame qui savait de quoi elle parlait. Tous des hommes incompétents, qui m'ont menti en disant qu'ils vont rappeler en cas ou, la communication est interrompu, chose qui ne se fait pas d'apres la dame, qui ne savait pas que DOB....@... était une adresse courriel Equifax d'un compote equifax bloqué, pour débloquer le miens et le remettre a' mon adresse et le pire c'est que tous m'ont effrayé avec ton numéro de NAS n'est pas le bon associé a' ton dossier, des vrais incompétents qui ne savent pas leurs travail, qui m'ont perdu une journée de travail et ont faillit me tuer arrêt cardiaque, avec des informations erronés. Des vrais incompétents, heureusement il y avait la dame.

17 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Underhanded Company - BEWARE!

They are an underhanded company - if you sign up for one credit report they are signing you up for monthly billing without your knowledge. It is impossible to cancel your account once you've unknowingly signed up. They are fraudulent - BEWARE!

19 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

C’est une honte

C’est une honte! Cette compagnie n’a aucun scrupule. Je me suis abonné en ligne mais c’est impossible de résilier son abonnement en ligne, il faut téléphoner. J’ai attendu 2 heures en me faisant dire par le message enregistré que mon appel est important mais et j’ai dû endurer une musique horrible qui laisse penser qu’elle est fait exprès pour qu’on se tanne et qu’on raccroche. J’ai tenu bon et au bout de 2 heures, on m’a raccroché au nez. Tout est fait exprès pour éviter qu’on puisse annuler notre abonnement.

7 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Hy there ,I need a help from you guys…

Hy there ,I need a help from you guys regarding my equifax credit repot. Those equifax guys giving me very hard time . It’s a kind of financial emergence for me , but these guys are not taking my problem as a seriously from last one week. They said I have I car loan and multiple cards but I never applied for car loan and cards . I went to buy a car from Honda they said you have multiple card and a car loan on equifax profile. But equifax guys told its our mistake and we will solve this in 24 hours .Now they are saying same thing from last one week that we will solve your problem in 24 hours.I don’t know when there 24 hour commitment come to an end .They are very unprofessional. I don’t understand from where they gather my wrong information and spoiled my credit profile.So please give me any solution if somebody have, I will be very thankful to you guys.
Thank you
Ajay karan singh

6 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Horrible service when reporting a death

Advised to report death of family member to credit bureaus and what an ordeal that is proving to be. Not nice at a time when we’re grieving a great loss. Horrible service. These are the companies we trust with essential information?

6 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

I just cancelled my services

I just cancelled my services. What I find strange is, I called last year to cancel because of the monthly charges of $26.20 and they offered me a discount to pay half price. Last month, because the offer for 1 year expired, I was charged $26.20 again. I just called again to cancel and now they offered the service to me for $5.00. It almost sounds like a scam if I had not been certain I got the phone number from the Equifax website. I cancelled my services.

15 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

My credit report shows someone elses name and addresses

I went to apply for a mortgage and the mortgage broker told me that someone else's name (ayalew) is appearing on my credit report and so are 2 addresses that do not belong to me. They claimed they fixed this in early June. But I checked in October and still the error is not fixed. This is very easy to fix but they are slow to improve and correct errors. This is waste of my time!!! dealing with this. This could have been fixed within 2 weeks, what they hell are they doing at equifax????????????

28 października 2024
Opinia niezależna
Oceniono na 1 z 5

Equifax erroneously merged my wife's file with another person! Homeless now!

We got a mortgage for a home purchase but when they pulled my wife's credit history, it showed an unusual alias associated with her name and along with that a bunch of credit accounts that don't belong to her. The lender required as part of the mortgage instructions that the person behind the alias is one in the same as my wife - which it is not. After several calls to Equifax (customer service was good and empathized with our situation), they acknowledged there was a file mix-up but that the changes would not be resolved until well after our home's possession date! As such, our mortgage won't go through and therefore, will be out of our home plus all the financial setbacks with walking away from the deal (i.e. losing our deposit).

This has crippled and crushed our lives and dreams and are now scrambling for shelter.

8 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Equifax scams people consistently

Equifax scams people consistently. My husband and I have both tried to cancel our subscriptions multiple times and they still charge our cards! The only way to truly cancel is to ask my credit card company to not allow them to charge or to get a new credit card number. This is despicable especially coming from a company that basically dictates our value in society. Really hope TransUnion overtakes them.

30 października 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible - Monthly program to cancel!

Hi, This company is terrible. They will not let you close your account charge online and when you call its busy. they make you tell them 12 to 15 questions for security purposes and it is more important to them for the cancel then for your privacy. Do not take a monthly program with them ever!

14 października 2024
Opinia niezależna

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