EPC Recenzje 83

Odpowiedź od EPC

17 mar 2026

Hi John,

Thank you for taking the time to leave such a great review — it really means a lot to us. We’re glad to hear you’ve consistently had a prompt service and a positive experience.

We appreciate the recommendation and look forward to helping you again in the future!

Odpowiedź od EPC

Zaktualizowano 31 mar 2026

Thank you for such a detailed review, Mike — it means a lot.

Great to hear Mark made everything straightforward, from installing the additional controls to walking you through the setup and day-to-day use. That confidence in your system is exactly what we want every customer to have after a visit.

Glad the service gave you real clarity and peace of mind — and we’ll be here whenever you need us 👍

Odpowiedź od EPC

5 mar 2026

Thank you so much Gwyneth and Simon for your fantastic 5-star review! It's always a pleasure working with you both, and we're so pleased to hear that you were happy with the heat pump maintenance service and the written report.

Keeping your heat pump running efficiently is so important, especially across an HMO portfolio, and we're glad we could carry out those small repairs on the spot to keep everything ticking over perfectly.

Please know that we are always here whenever you need us — whether that's routine maintenance, repairs, or anything else heat pump related.

If you know any friends, family, or fellow Platinum Property Partners franchisees who could benefit from our heat pump installation and maintenance services, we'd love it if you could pass our name along — reviews and referrals like yours truly mean the world to us and help us continue doing what we love!

Warm regards,
The EPC Improvements Team

Odpowiedź od EPC

5 mar 2026

Thank you so much Alex for your fantastic 5-star review! We're really pleased to hear that the annual service was thorough and that we were able to fine tune the system to keep everything running at its best for the year ahead.

It's wonderful to hear such kind words about Mark — we're incredibly proud to have him on the team and it's great to know that his dedication and attention to detail shines through visit after visit. We'll be sure to pass your kind words on to him!

We're always here whenever you need us, so please don't hesitate to get in touch. And if you know any friends, family, or fellow Platinum Property Partners franchisees who could benefit from our services, we'd love it if you could pass our name along!

Warm regards,
The EPC Improvements Team

Odpowiedź od EPC

Zaktualizowano 5 mar 2026

Thank you so much Alice for your wonderful 5-star review! We're really pleased to hear that the annual inspection went well and that our engineer was able to explain the system clearly — we know these systems can be complex, so we always want to make sure our customers feel fully informed and confident.

As an architect, you and your colleagues are perfectly placed to incorporate renewable technologies into your projects, and we'd love to be a resource for you and your practice. Whether it's heat pumps, solar, or other renewable solutions for your clients' projects, we're always here to offer guidance, support, and expertise every step of the way.

Please don't hesitate to reach out anytime — we'd be thrilled to work alongside Alice Poole Architects and help bring sustainable, energy-efficient solutions to your clients' homes and buildings.

Warm regards,
The EPC Improvements Team

Odpowiedź od EPC

17 lut 2026

Hi Claire, thank you so much for the 5-star review ⭐️

We’re really pleased to hear you were happy with your heat pump service and that everything was quick, efficient, and informative. It’s important to us that customers feel confident in how their system works, so it’s great to know that came across.

Thanks again for choosing us, and if you have any friends or family looking for reliable heat pump, solar or battery installations and/or servicing, we’d really appreciate you recommending us.

Odpowiedź od EPC

11 lut 2026

Hi Naomi, thank you so much for the 5-star review ⭐️

We’re really pleased to hear you were impressed with the engineer during your heat pump service — we’ll be sure to pass on your kind words. Knowing you found him knowledgeable (and charming!) genuinely means a lot.

Thanks again for choosing us, and if you have any friends or family looking for a reliable heat pump, solar or battery installations and/or servicing, we’d really appreciate you recommending us.

Odpowiedź od EPC

11 lut 2026

Hi John, thank you so much for the 5-star review ⭐️

We’re really pleased to hear you were happy with the service and that everything was carried out thoroughly both inside and out. It’s great to know the engineer took the time to explain what he was doing and gave you helpful advice on running your heat pump as efficiently as possible — that’s exactly the level of service we aim for.

Thanks again for choosing us, and if you have any friends or family looking for reliable heat pump, solar or battery installations and/or servicing, we’d really appreciate you recommending us.

Odpowiedź od EPC

5 lut 2026

Thanks so much, Cliff — really appreciate you taking the time to leave such a great review.

We’re big believers in clear communication and proper follow-up, so it’s great to hear that came through from start to finish. Making sure everything’s understood before moving forward is non-negotiable for us.

Thanks again for choosing us and for the recommendation — it genuinely means a lot. If you ever need anything in the future, you know where we are 👍

Odpowiedź od EPC

5 lut 2026

Thanks very much, Eamonn — really appreciate the feedback.

Marc takes a lot of pride in properly understanding a project before making recommendations, especially on new builds where getting the system right first time really matters. It’s great to hear you found the advice clear, detailed, and well supported.

Thanks again for trusting us with your new home. We’re always here if you need anything as the build progresses.

Odpowiedź od EPC

5 lut 2026

Thanks so much, Jared — that really means a lot.

Unfortunately, we see situations like this more often than we’d like, and it’s exactly why we take such a methodical, engineering-first approach. I’m glad James and Mark were able to get to the root of the issues quickly and put a proper remediation plan in place — and even better that everything is now running quietly, efficiently, and exactly as it should.

Your comments about James’s experience and attention to detail genuinely matter to us. If anyone’s on the fence about a heat pump install or dealing with problems left behind by others, we’re always happy to give honest, independent advice.

Thanks again for the trust and the recommendation.

Odpowiedź od EPC

5 lut 2026

Thanks, Mr Cook — we appreciate you taking the time to leave a review.

Doing exactly what we say we’ll do, when we say we’ll do it, is the baseline for us, so it’s good to hear that came across on the day. I’ll be sure to pass on your comments to the engineer as well.

Thanks again for choosing EPC Improvements.

Odpowiedź od EPC

5 lut 2026

Thanks, Simon — really appreciate you leaving a review.

Mark is great at making sure customers understand not just what’s been done, but how to keep the system running smoothly long term, so it’s good to hear that came through. Simple things like keeping drains clear can make a big difference to performance and reliability.

Thanks again for booking your annual service with EPC Improvements — we’re here whenever you need us.

Odpowiedź od EPC

5 lut 2026

Thanks so much, Sam — we really appreciate you taking the time to share this.

Getting systems back online quickly and properly is exactly what we’re here for, and it’s great to hear the technician looked after you so well. I’ll make sure your feedback is passed on to the whole team — comments like this genuinely matter.

You’re absolutely right that people tend to speak up when things go wrong, so we’re especially grateful you called out the positives. Thanks again for trusting EPC with your solar and battery setup — we’re glad to be part of the journey and we’re always here if you need us.

Odpowiedź od EPC

5 lut 2026

Thanks, Sunsanna — we really appreciate you taking the time to leave a review.

Great to hear you found everything quick, efficient, and thorough — that’s exactly what we aim for. We’re always pushing ourselves to improve, so if there’s anything we could have done better to earn that fifth star, we’d genuinely love to hear it.

If you have a moment, feel free to drop Danny a quick note at danny@epc-improvements.co.uk
. Any feedback helps us raise the bar.

Thanks again for choosing EPC Improvements.

Odpowiedź od EPC

5 lut 2026

Thanks, Stephen — really appreciate the review.

Clear communication and a helpful team are non-negotiables for us, so it’s great to hear that stood out. Thanks again for choosing EPC Improvements.

Odpowiedź od EPC

23 gru 2025

Hi Nickie, thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that Mark explained everything clearly and took extra care given the bad weather — that attention to detail is exactly what we expect from our team. We appreciate the recommendation and are glad you were happy with the service. If you ever need anything in the future, don’t hesitate to get in touch.

Odpowiedź od EPC

23 gru 2025

Hi Kieron, thanks very much for the great feedback. Mark takes real pride in going beyond a basic service, so it’s good to hear he picked up on the hot water and underfloor heating issues and got them sorted for you. That extra time on site is exactly about making sure the whole system is running as it should. We really appreciate you taking the time to share your experience.

Odpowiedź od EPC

23 gru 2025

Hi Andy, thanks for the great review. We’re glad to hear you consistently receive a friendly, reliable service — that’s exactly what we aim for on every visit. We really appreciate your continued support and look forward to helping again whenever you need us.

Odpowiedź od EPC

23 gru 2025

Hi Tom, thanks for taking the time to leave a review. We’re pleased to hear you found the service polite, friendly, and thorough — that’s the standard we expect from our engineers. We appreciate the feedback and are always here if you need anything going forward.