We decided to get a his and her tumbler set for our daughter's engagement and st about on Google. We are in New Zealand and our daughter is in England. There seemed to be an endless amount of... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My Son and his partner were attending a formal event. My Son had the idea of ordering father and son matching cufflinks with the initials of their family members as a gift. The cufflinks a... Zobacz więcej
What a great company. I ordered two engraved Champagne Flutes which were despatched within a few days of ordering. They came beautifully packaged but unfortunately one of the glasses was broken. I con... Zobacz więcej
Really pleased with my purchase and was a very reasonable price. Delivery was quick and the team keep you informed of where your order is up to, will definitely be using again.
Informacje dotyczące firmy
Napisane przez firmę
Engravers Guild draws on the heritage of over 100 years to deliver beautifully engraved gifts that realise our philosophy; Art in Gifting
Dane kontaktowe
London, Zjednoczone Królestwo
- hello@engraversguild.co.uk
- engraversguild.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
perfect gift, looks great.
I was looking for something to give my wife for our 15th (Crystal) wedding anniversary.
I looked at many online frames, both Ebay and Amazon, and this looked far better quality.
I wasn't disappointed, there was definitely a personal touch, engraving quality is great, comes in a box, very well packed, and the card that came with it, with my own message on it, finished it off nicely.
My wife loved it, and it now hangs on the wall.
I would certainly recommend this product and company, and would definitely use again.
Engraved picture frame 5 x 7
I ordered an engraved picture frame and it was perfect. Beautiful product and engraving. The packaging was lovely and the delivery very fast.
Excellent products & Customer service.
As a first time customer of Engravers Guild, I could not have been more pleased with the quality of my purchase. Matched only by the excellent customer service, which in my experience was unrivaled in all aspects.
I was very impressed with the service…
I was very impressed with the service from start to finish. The item I ordered was out of stock and I had an email straight away to from customer service confirm there was an alternative which don't happen with other companies. it was engraved beautiful in beautiful packaging and I will definitely be purchasing again and recommending great service thank you 😊
Excellent Service
Recently purchased a glass for a 90th birthday. We are delighted with the final product - glass was good quality, engraving perfect & very elegant, personalised gift box excellent & delivery was 'on time' & well within time scale.
An additional benefit was that they also picked up that I'd inadvertently duplicated my order. They contacted me, cancelled the order & refunded the duplicated payment.
They are a very reputable & professional organisation.
Best jewelry company
Best jewelry company, very helpful and caring. Amazing engraved necklaces.
Exceptional quality 100%
I recieved my item today and i was over the moon with it. The whole process was excellent. Any queries i had was answered very quickly. Excellent communication. I would 100% deal with this business again in the future without a doubt. I would HIGHLY recommend this little business to anyone. Thankyou so much.
Thais and the team were fantastic
Thais and the team were fantastic. I needed engraved hip flasks for my groomsmen. The writing was more than what is allowed on the website so I emailed and got a quick response with the custom requests shown as an attachment. I then received the gifts a few days later. Would definitely recommend this company.
Glass Tankard
I ordered an engraved glass tankard as an 18th birthday gift for my grandson. The engraving is just lovely, service and delivery was about the best you can get. Not only does the Engravers Guild Limited get my recommendation, they will be the first place I visit for future purchases. I couldn't have asked for more!
Thank you.
Fantastic product great after sales couldn’t be happier
Ordered two engraved Dartington crystal Swarovski gin glasses. They arrived within the two day period promised. One of them was smashed to pieces, probably by Royal Mail.
Customer service replied promptly to my email and promised to replacement which was put in the post the same day. Customer service and after sales our 2nd to none and the product that we received was better than we expected. Enough said.
We've had a few personalised engraved…
We've had a few personalised engraved gifts from this company. The gifts are gorgeous, engraved beautiful. Presentation boxes wonderful. . I would highly recommend this company. They kept me informed with progress etc Delivered on time l
Brilliant customer service
There was a small error in the engraving on a personalised photo frame ordered for my daughter's wedding gift. Maddie in Customer Services very promptly replied to my email and was most apologetic, offering to send another frame out that afternoon for next day delivery. The second frame arrived as promised the following day and it is perfect - my daughter and her new husband absolutely love it and can't wait to choose one of their official wedding photos to display in their beautiful oak frame. I cannot recommend Engravers Guild highly enough, both for the service provided and the quality of the product.
Outstanding customer service
Ordered pocket watch engraved for my son’s wedding day present. Package arrived via Royal Mail and cardboard packaging empty, either came out during delivery process or taken? Inside apology bag from Royal Mail. I emailed EG customer contact and explained how upset I was as a present for wedding that week. Lovely email sent by them saying they would send replacement straight out and would be with me next day, which it was. Watch is amazing and great quality. Double hunter pocket watch chrome plated. Definitely recommend and cannot wait for my son to see it. Excellent customer service, which is only known when you have a problem.
Delivery was on time and my order was…
Delivery was on time and my order was exactly what we were looking for and high quallity, I will definately shop with Engravers Guild Limited again.
A small business with a big customer care attitude
This company is in my opinion exceptional. I ordered an engraved gift and by mistake ordered two. The customer support was excellent and they amended the order immediately, also keeping me up to date on the engraving process and estimated delivery time. The communication was friendly and extremely helpful. I intend using the company again in future and can recommend it to anyone interested in quality and excellent service. Thank you Thais for your friendly & helpful emails.
We loved the product from the outset
We loved the product from the outset. Ordered a pocket watch with some engraving on the back, it turned up within a matter of a few days.
Gave it the once over, and put it away due to being a wedding gift. On the day of the wedding the groom, went to change the time and the adjustment screw came away and we couldn’t fix it.
I got in touch with the guys at EGL. They sent a link for us to get the watch back, from us posting back to them sending a replacement watch with the original engraving on it was LESS THAN FIVE DAY!!
If that isn’t damn good customer service then I don’t know what is?!! We simply cannot thank the team enough. If only every company had a customer service system like this the world would be a much happier place.
💯 recommend these guys. Huge thanks to Gilda for the constant support!
Best regards lee
Excellent Customer Service
After ordering a wrong item, I re-ordered the correct one and e-mailed the company explaining that I needed the item urgently. Less than 48hrs later my item was delivered in time for my grandson's 21st birthday. Excellent Customer Service especially Maddie who kept me informed the whole time which I really appreciated.
Amazing Service, Beautiful Gifts
Wow, the team at Engravers Guild went above and beyond for me as I requested some additional assistance with my order. The customised pocket watches are beautiful and I am so thrilled to be able to gift one to my Dad for a special occasion thanks to the EG team. Highly recommend and am now a loyal customer.
Amazing
Amazing, Amazing, Amazing! Above and beyond! Purchased a watch for Best Man for my wedding. All brilliant and easy to do! Delivery company had incorrect address and problem delivering! Nobody’s fault more mine! That said Maddie was world class in supporting and getting this resolved before the big event! Went to the end of the world to make sure I got it on time! Rather than just playing the normal customer care line, she was in constant contact making sure I was updated and what she was doing to get me this special delivery! If only everyone was like her then the world would be a better place. A real asset to the company and just showed how important customers are to the business. Highly recommend using Engravers Guild! Brilliant company! Thank you all.
I just wanted to say
I just wanted to say, my picture frame is absolutely beautiful. I am delighted and cannot wait to give it as a present. I love the packaging. I love the Work. I love the frame it’s completed to very high standard.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








