English Elm Recenzje 

1667
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Zobacz więcej

Oceniono na 4 z 5

The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Zobacz więcej

Oceniono na 1 z 5

I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Zobacz więcej

Oceniono na 5 z 5

The original daybed trundle I ordered was on back order. I was notified and was offered for them to check if any other options I chose were in stock. Made everything soo easy to place another order. T... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 98% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(1667)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 364

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Woolrich Queen Quilt Set

When I ordered the quilt set they let me know it was out of stock but I could reserve one from the next order. They said I could expect it the beginning to the middle of March and it came on March 17th with no problems. Definitely recommend English Elm. Thank you!

12 marca 2026
Oceniono na 2 z 5

Customer Svc unreliable

Called Customer Svc. Was told to email CSvc and that I would receive a response immediately, probably that day. Emailed immediately. Never received a response from anyone to this day

6 marca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Thomas, we’re so sorry you were told to expect a response and didn’t receive one—that’s not the experience we want for our customers. We understand how frustrating that must be. Please email us again at sales@englishelm.com
with your details so we can prioritize your case and get back to you as soon as possible.

Oceniono na 5 z 5

Arrived unbroken and on time

I received an email confirmation and tracking information. the package arrived on time. The product was as pictured/ described, not broken. A bonus was it was a good price.

I was nervous about ordering from this site due to bad reviews, but it worked out.

2 marca 2026
Oceniono na 1 z 5

You guys did nothing wrong but my…

You guys did nothing wrong but my package was stolen from infront of my house while I was at work. But luckily I paid for shipping protection. I’m currently waiting on a response so Iknow how to go about the situation I’ve never had to do this before so I don’t know exactly what I’m supposed to do on my part. If English Elm see’s this can someone please reach out to me & help me through the process? Please & Thank you

2 marca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Elijah, we’re really sorry to hear that your package was stolen—that’s a frustrating situation. We’re glad you selected shipping protection, and we’ll be happy to help guide you through the process. Please email us at sales@englishelm.com
with your order details so our team can review your case and walk you through the next steps.

Oceniono na 5 z 5

New area Rur

I received my order quickly and love the rug. It’s well made and as described. My only regret is not ordering the larger size. I will definitely order from this company again and tell my friends and family about the experience.

5 marca 2026
Oceniono na 1 z 5

My desk was broken and I couldn’t get…

My desk was broken and I couldn’t get in contact with the company to get the replacement parts

2 marca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Alexis, we’re so sorry to hear your desk arrived broken and that you had trouble reaching us for replacement parts. That’s not the experience we want for our customers. Please email us at sales@englishelm.com
with your order number and photos of the damage so we can review this right away and arrange the replacement parts for you.

Oceniono na 5 z 5

Better than expected

Easy website to navigate. A Scheduled in home delivery was communicated very well and on time with a polite delivery team. My item was packed very well, box was flawless, and item is better than I even expected! I am very happy with it

5 marca 2026
Oceniono na 5 z 5

Great Product!

After we ordered the lamp, we received an email from English Elm explaining the lamp was out of stock and we could cancel or wait for the next shipment to arrive in May. We chose to wait for the lamp to come back into stock as we were looking for this particular style of lamp to replace a similar one that had quit working. We were surprised when we received a notice it had been shipped as it is early March! We received it on the 4th and the lamp was in a cardboard box well packed in styrofoam and is almost identical to the lamp it's replacing. Construction was very good, assembly was easy and the package included 2 lightbulbs for the lamp. We are very pleased with the product!

4 marca 2026
Oceniono na 1 z 5

Very poor / rude customer service- sent…

Very poor / rude customer service- sent links to login to my account and view order status when I emailed asking simple question about eta of my further backordered item.

You can buy all these items at retailers who actually value your business, buy elsewhere.

4 marca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Amanda, we’re truly sorry to hear that your experience with our customer service felt unhelpful. That’s not the level of support we aim to provide, and we understand how frustrating it must have been when you were simply looking for an ETA on your backordered item. Please email us at sales@englishelm.com with your order details so we can review your case and provide a clearer update. Your feedback is important and helps us improve how we assist our customers.

Doświadczenie Trustpilot

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