English Elm Recenzje 

1667
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Zobacz więcej

Oceniono na 4 z 5

The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Zobacz więcej

Oceniono na 1 z 5

I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Zobacz więcej

Oceniono na 5 z 5

The original daybed trundle I ordered was on back order. I was notified and was offered for them to check if any other options I chose were in stock. Made everything soo easy to place another order. T... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 98% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(1667)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 363

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Shipping was too late to make event

Shipping was too late to make event, even with 3 weeks at time of order. Constant misinformation as to shipping status.

2 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi Suzanne, we’re truly sorry the order didn’t arrive in time for your event and for the confusion caused by the shipping updates. We understand how disappointing that must have been, especially with the timeline you planned for. That’s not the experience we want for our customers, and your feedback is important as we work to improve both our delivery timelines and communication. Please email us at sales@englishelm.com if there’s anything we can still assist you with.

Oceniono na 5 z 5

It looks great

It looks great! Product arrived packaged properly. The only thing is that I didn’t receive any updates via email so I was worried it wouldn’t show up. I’m glad it did! Thank you!

2 kwietnia 2026
Oceniono na 5 z 5

This is my first time ordering from…

This is my first time ordering from this website. The chair I chose was defective at first (one of the threaded holes was defective). English Elm sent out a replacement chair the next day. They were friendly and professional, and I will be purchasing from them again.

2 kwietnia 2026
Oceniono na 4 z 5

We love our counsel table

We love our counsel table; it’s exactly what we were looking for and is a beautiful solid piece for a great price. I was slightly disappointed after making the purchase to find out it was out of stock, but English Elm gave us the opportunity to cancel or wait for the next shipment. We waited and it arrived a couple of weeks before expected. It came FedEx and was easy to assemble.

4 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi Donald, thank you so much for your kind words—we’re really glad to hear you love your console table and that it arrived earlier than expected! We also appreciate your patience when the item was initially out of stock, and we’re happy we could offer a solution that worked for you. Enjoy your new piece, and thank you again for choosing English Elm!

Oceniono na 3 z 5

The service and delivery was great

The service and delivery was great. The actual rug is kind of cheap. When laid down the edges would not lay flat and puckered up. We ended up turning it over and are looking at the back of the rug, not what we expected.

2 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi William, thank you for your feedback—we’re glad to hear the service and delivery met your expectations. We’re sorry, however, that the rug itself didn’t meet your expectations in quality and finish. We understand how disappointing that must be, especially when it doesn’t lay as expected. Please email us at sales@englishelm.com
with your order details so we can review this and see how we can assist you further.

Oceniono na 4 z 5

Excellent rug, poor customer support

First, I want to say I LOVE the rug - the color and materials are wonderful. It is soft, laid flat quickly with no wrinkles and is exactly as the picture colors showed. The reason I deducted a star is the communication from your company. I left a voicemail and sent an email requesting shipping time because I travel for work and needed to know when it would ship. I received NO response. Very frustrating.

2 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi Michelle, thank you so much for your kind words—we’re really glad to hear you love the rug and that it met your expectations. We’re truly sorry, however, for the lack of response to your voicemail and email. We understand how important it is to get timely shipping information, especially with your travel schedule, and we apologize for the frustration this caused. Your feedback is greatly appreciated and will help us improve our communication moving forward.

Oceniono na 1 z 5
Logo English Elm

Odpowiedź od English Elm

Hi Melinda! We’re so sorry to hear that you haven’t received your mirror. We understand how frustrating that must be, and we want to help resolve this quickly. Please email us at sales@englishelm.com
with your order number so we can check the status and assist you right away.

Oceniono na 3 z 5

Issue with supply and customer service.

I was contacted over a week after ordering that the item would not ship until June! I ordered it here because they had indicted it was in stock. So, I asked them to cancel the order. Several days later I get an email that says we will have to see what the warehouse says??? Anyway, after a couple more days, I get an email that my item has shipped. Interesting that when I say I dont want to wait several months for an order, they magically find one to ship??? Item arrived without any issues and I am happy with it. However, I will not shop here again. They need to tighten up customer service and inventory issues first.

2 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi Amy! We’re truly sorry for the confusion around stock availability, delays, and communication. We understand how frustrating it must have been to receive conflicting updates, especially after requesting a cancellation. That’s not the experience we want for our customers, and your feedback is important as we work to improve both our inventory visibility and communication processes.

Oceniono na 3 z 5

The company was fine

The company was fine, the table was missing parts.

2 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi Stewart! We’re glad to hear your experience with our team was positive, but we’re sorry the table arrived with missing parts. That’s not the experience we want for you. Please email us at sales@englishelm.com with your order details so we can arrange the missing parts right away.

Oceniono na 5 z 5

Great Customer Service

Contacted the company when I wasn’t receiving a shipment confirmation and they were very responsive. Once shipped, my mirrors arrived quickly and were packaged well preventing any damage. They are beautiful and exactly as pictured.

2 kwietnia 2026

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej