Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Zobacz więcej
I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Zobacz więcej
The original daybed trundle I ordered was on back order. I was notified and was offered for them to check if any other options I chose were in stock. Made everything soo easy to place another order. T... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Dane kontaktowe
Chicago, Stany Zjednoczone
- 312-487-1356
- sales@englishelm.com
- englishelm.com
4,0
Dobra
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Order ease and fast shipping.
2 maja 2026
Love the mirror.
29 kwietnia 2026
English Elm offered a great quality at…
English Elm offered a great quality at a great price. I was stunned at how quickly things turned around.
2 maja 2026
Amazing experience
Amazing experience. Don’t trust the negative reviews. Table came beautifully packaged and in perfect condition. Will use again!
2 maja 2026
Gorgeous Lamps, Great Price, Quick Ship, Excellent Customer Service
The lamps are fantastic -- gorgeous and the best price around, too! They arrived quickly and extremely well packed.
I panicked after ordering and changed my mind on the color. One brief email to EE customer service and all was handled with absolute ease.
One of the best shopping experiences I've had in a long time!
18 kwietnia 2026
my desk is absolutely gorgeous
my desk is absolutely gorgeous. Although my husband wanted to kill me, we didn't realize he would have to put it together. Ha Ha
2 maja 2026
Love this entry way console
Love this entry way console. Great high quality, gorgeous wood. The inlay is gorgeous. Looks much more expensive than it was. Arrived fast, and with no delay or issues .
2 maja 2026
Never had the product to fulfill the order
This company took my order but never had the item in stock or even stock coming in the near future. There is nothing worse than going through the process of placing an order when there was never any chance the company could actually fulfill the order.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od English Elm
Hi Brian, we’re truly sorry for the frustration caused by ordering an item that ultimately wasn’t available. We understand how disappointing it is to go through the entire purchase process only to find out it can’t be fulfilled. That’s not the experience we want for our customers, and your feedback is important as we work to improve our inventory accuracy and communication. Please email us at sales@englishelm.com if there’s anything still unresolved so we can review your case further.
Beautiful quality and service!
I have been trying to get this pillow for my son as a gift. I finally found it in stock on their website. After ordering I received an email saying it was temporarily unavailable but they would send it as soon as it was back in stock. I told them that there was no rush as I wanted it for Christmas. I received it about 3 weeks after ordering. It’s beautiful!
15 kwietnia 2026
The rug is amazing and it arrived on…
The rug is amazing and it arrived on time and perfectly protected.
14 kwietnia 2026
They didn't have the chair listed on their website
They didn't have the chair I wanted, but offered a few alternatives. I selected one and it arrived in good condition a few weeks later.
21 kwietnia 2026
Odpowiedź od English Elm
Hi Jeffrey, thank you for your feedback—we really appreciate your flexibility when the original chair wasn’t available. We’re glad we could offer alternatives that worked for you and that your selected piece arrived in good condition. Enjoy your new chair, and thank you for choosing English Elm!
I waited over 6 weeks for delivery
I waited over 6 weeks for delivery. When I contacted customer service they said it was out of stock. I wish I had received a notification that it was out of stock when I ordered. Other than that the duvet was fine. A little over priced for the quality of it.
7 kwietnia 2026
Odpowiedź od English Elm
Hi Monica, we’re truly sorry for the delay and for not informing you earlier that the item was out of stock. We understand how frustrating it must have been to wait over six weeks without clear communication. We’re glad to hear the duvet met your needs, but we also appreciate your feedback on both quality and pricing. Your comments are important to us as we work to improve our inventory updates and overall customer experience.
Great price and shipped much faster…
Great price and shipped much faster than promised. Arrived safely and as described.
8 kwietnia 2026
Love this pillow.
2 kwietnia 2026
Good communication and prompt delivery.
8 kwietnia 2026
Love my new navy and gold deskk
2 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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