Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Zobacz więcej
I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Zobacz więcej
The original daybed trundle I ordered was on back order. I was notified and was offered for them to check if any other options I chose were in stock. Made everything soo easy to place another order. T... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Dane kontaktowe
Chicago, Stany Zjednoczone
- 312-487-1356
- sales@englishelm.com
- englishelm.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Back ordered rug
When I ordered the rug it said in stock. For an email next day that they had put me on the waiting list and kept 1 rug for me in next order. It arrived quicker than expected. Love the rug. Worth the little extra time.
Communication A++. Came much earlier than expected from an…
Came much earlier than expected from an out of stock delay. Communication fantastic!
We were a little skeptical at first…
We were a little skeptical at first ordering from a new website, but everything turned out fine and the rug ended up coming early! We ended up ordering the matching runner because we had a good experience with the first order so thank you!
PERFECT OTTOMAN
I searched and searched every website I could possibly find for over a week and couldn’t find what I was looking for. I was on Pinterest and came across English Elm which I had never heard of. Upon searching the website, I located the perfect ottoman!!!! I am very picky and had envisioned this ottoman in my mind. We were on vacation when the ottoman was delivered and I absolutely couldn’t wait to get home and open this. It looks amazing, love the storage and have referred my sister to your website. THANK YOU SO MUCH!
The chair I received had no legs…
The chair I received had no legs included in the box. I reported this July 8, and as of July 13th, 5 days! I have not received a reply. POOR Customer Service!!!

Odpowiedź od English Elm
Stunning rattan/gold chandelier
This rattan/gold chandelier is stunning and is the perfect addition to our home remodel. The price was reasonable and delivery was sooner than expected! The chandelier was packaged very well so that nothing was damaged in shipping. Thank you
I ordered this item on June 12 and it…
I ordered this item on June 12 and it still has not arrived (and it’s July 12). I got an email saying it has shipped, but when I click on the link for shipping details it tells me the site is not available. I would love an estimate of when this dresser will arrive because I fully paid for it a month ago.

Odpowiedź od English Elm
Love my pillow
Love my pillow. I’ve been using the same pillow for years and it was time for a new one. These are the best. You can lay on it for hours and it fluffs right back. It is also very comfortable. I don’t have to worry about waking up with a stiff neck.
Damaged, missing components
Furniture arrived with damage. We were going to overlook the damage but it also was missing an entire step of equipment to pub the piece together. Trying to initiate a return has been impossible through email. Asking customers for box photos is insane - you don’t automatically take photos assuming the product will be damaged and you’ll need to provide a legal case for return. Still awaiting resolution after more than a week.

Odpowiedź od English Elm
The best sheets ever
The best sheets ever. We are big fans of hold cold sheets, and these definitely hold cold. They are so soft and comfortable that it makes it difficult to get out of bed in the morning.
Don't do it!
Well, the bookshelf arrived, so that’s a plus!
The bookshelf looks sturdy, but looks can be deceiving. I placed my books on the top shelf, and it began bowing in the middle. A family member then pointed out that the shelf simply cannot support heavier books; which is somewhat unfortunate for a product marketed as a bookshelf.
Of course, we discovered, after assembling it and actually trying to use it that English Elm offers a generous 2-day window to submit a return request after delivery. 2 days. For furniture that has to be unpacked, assembled, inspected, and actually used before you can discover whether it can perform its one job: holding books. Will never order again from English Elm!!!!!!!!!

Odpowiedź od English Elm
Great piece of furniture
Easy to order. Item arrived earlier than expected. Easy to assemble. Looks great. Wonderful piece of furniture.
Multiple dents
Multiple dents, dings in table. Received package opened. Delivery service.

Odpowiedź od English Elm
HORRIBLE SERVICE
I ordered a piece of furniture in January - it continued to get delayed, now we are going on 6 months. Along the way I was told I could cancel for a full refund. I am at the point now where I am going to be out of the country for a month - and they cannot tell me when the furniture will be delivered, so I want to cancel (again, 6 months I have been waiting) - and now I am being told I cannot cancel the item (because it is back in stock). You cannot get anyone on the phone, it is only through email. Their customer service is horrible. DO NOT ORDER FROM HERE!!!

Odpowiedź od English Elm
A mixed experience
English Elm had exactly the product I was looking for and they kept me informed as to the time to dispatch and so forth. The product (a raindrop chandelier) wasn't particularly cheap, so it was with some disappointment that it arrived dirty. Each of the glass shades have needed washing, which is easier said than done.
The rug is exceptional value and looks…
The rug is exceptional value and looks fantastic!
Nice table
Nice table; looks great and terrific value for price. No words on instructions and last raising bracket attachment is tricky -- edge part needs to be flipped for the tabletop to lay flat.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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