English Elm Recenzje 

1667
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Zobacz więcej

Oceniono na 4 z 5

The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Zobacz więcej

Oceniono na 1 z 5

I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Zobacz więcej

Oceniono na 5 z 5

The original daybed trundle I ordered was on back order. I was notified and was offered for them to check if any other options I chose were in stock. Made everything soo easy to place another order. T... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep meblowy

Napisane przez firmę

Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 98% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(1667)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 363

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Decent, but could be better.

The website has a minimal sort/filter option when looking a products which is an inconvenience. Also, the rug color was not the same as the majority of the showcased photos. I wish my rug had more hints of color throughout, but it’s pretty plain. But the rig is soft which I was happy with. I’m sure if you get a different rig with a more consistent design then it would be alright.

2 czerwca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Julia, thank you for taking the time to share your feedback. We’re glad to hear you’re enjoying the softness of your rug. We’re sorry, however, that the color and design didn’t fully match your expectations and that you found our website filtering options limited. Your feedback is valuable to us and helps us identify ways to improve both our shopping experience and product presentation. We appreciate your honest review and thank you for choosing English Elm.

Oceniono na 1 z 5

My cabinet was given to me completely…

My cabinet was given to me completely broken. I need to be contacted immediately. I paid for shipping protection. Order number is 11501249653

5 czerwca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Zach, we’re truly sorry to hear that your cabinet arrived completely damaged. We understand how frustrating and disappointing this must be, especially after purchasing shipping protection. Please email us at sales@englishelm.com with your order details and photos of the damage for Order #11501249653, and we’ll prioritize your case immediately and work toward a resolution as quickly as possible.

Oceniono na 1 z 5

Terrible

Terrible! I ordered, product came but needed to return. Nobody answered my email or text via social media. There’s no number that answers and I’m stuck with the product. I’m absolutely dissatisfied!!

2 czerwca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Marillyn, we’re truly sorry for the frustration you experienced trying to return your product and for the lack of response to your emails and social media messages. We understand how disappointing it is to feel stuck with an item when you’re simply looking for assistance. That’s not the experience we want for our customers. Please email us at sales@englishelm.com with your order details so we can review your case and help you with the return process as quickly as possible.

Oceniono na 1 z 5

They advertise pics of items on they don’t even have.

I’ve ordered three items, all were cancelled about 2 weeks after they should have arrived. I’d guess 75% of that website shows products they do, in fact, not have.

21 maja 2026
Opinia niezależna
Logo English Elm

Odpowiedź od English Elm

Hi Rachel, we’re truly sorry for the frustration and disappointment you experienced. We understand how upsetting it is to place multiple orders only to have them cancelled after waiting for delivery. That’s not the experience we want for our customers. We appreciate your feedback regarding product availability, as it helps us identify areas where we need to improve our inventory accuracy and communication. Please email us at sales@englishelm.com if there’s anything still unresolved so we can review your experience further.

Oceniono na 1 z 5

The rug listing begins as 3’x6’…

The rug listing begins as 3’x6’ multiple times, but arrived as 2x3. The description of the item is so long that the final 2x 3 (listed without units) is cut off from the description on all pages and is not visible until after the purchase is completed. Very misleading. Very dissatisfied with an undersized rug. Feel intentionally misleading

2 czerwca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Vincent, we’re truly sorry to hear about your experience and understand how frustrating it must have been to receive a rug that was smaller than you expected. We never want our product listings to cause confusion, and we appreciate you bringing this issue to our attention. Your feedback regarding the product description and sizing visibility is valuable and will help us improve the shopping experience for future customers. Please email us at sales@englishelm.com with your order details so we can review your case and see how we can assist further.

Oceniono na 4 z 5

I’m very happy with this vanity…

I’m very happy with this vanity overall. It’s perfect for a small bathroom and the fact that it’s made of real wood gives it a much higher-quality look and feel than many other options I considered. The finished product looks beautiful and has completely transformed the space.

My only minor issues were that shipping took longer than expected, and when I tried to swap out the included handle for a brushed gold one to match my faucet, I discovered the hole spacing was slightly off and not exactly 4 inches, which made finding a replacement a little challenging.

Despite those small inconveniences, I love the final result and would definitely recommend this vanity, especially for anyone looking for a stylish, space-saving option made from real wood.

2 czerwca 2026
Oceniono na 5 z 5

Fast shipping

Fast shipping. In perfect condition. Fantastic packaging that allowed me to dispose of the old runner in the plastic bag it was shipped in. Carpet is very clean and odor free.

2 czerwca 2026
Oceniono na 2 z 5

Maybe not a total Scam, but still do not order

UPDATE: after posting this review and getting a response here, I emailed again and this time got a response and a refund. So while communication was abysmal and I did not get the product, I guess it's not a total scam.
ORIGINAL 1 star review:
Ordered a chair on April 23rd and didn’t hear anything from them for a couple weeks. I reached out attempting to cancel the order, but they said they could not as the order had shipped. At that time they gave me a FedEx tracking link. The link showed that FedEx did not yet have the item and no delivery date was available.

It’s now June 6th and the FedEx tracking has not changed. They have not responded to my numerous emails since the initial one in early May. I will have to take this up with my bank to get my money back. This website is a scam.

30 kwietnia 2026
Logo English Elm

Odpowiedź od English Elm

Hi Zoe, we’re truly sorry for the frustration and concern this experience has caused. We understand how upsetting it must be to receive a tracking number that shows no movement for an extended period and then not receive the updates you were expecting. That’s not the experience we want for our customers. Please email us at sales@englishelm.com with your order details so we can immediately review the status of your shipment and work toward a resolution as quickly as possible.

Oceniono na 1 z 5

Lumpy and Wrong Color

I ordered a blue circular rug. When it arrived it was lumpy and would not flatten. When I examined it in a lighted room I noticed that it was green and not blue, even though the label said that it was blue! I thought about returning or exchanging it, but the information said that I would have to pay for shipping myself, and that was half the price of the rug itself. It was not even my fault that the rug was lumpy or the wrong color, so I decided to throw it away, buy a new rug from a different store, and never buy from English Elm again.

2 czerwca 2026
Logo English Elm

Odpowiedź od English Elm

Hi Emily, we’re truly sorry to hear that the rug you received did not meet your expectations. We understand how frustrating it must have been to receive a rug that arrived lumpy and appeared to be a different color than expected. We also regret that the return process left you feeling that resolving the issue wasn’t worthwhile. That’s not the experience we want for our customers. Please email us at sales@englishelm.com with your order details so we can review your case and see how we can help. We appreciate your feedback as it helps us improve both our product descriptions and customer experience.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej