Product arrived as described. Minimal shipping damage to a non observable area No discredit to Elm as this is purely a shipper issue. The box is shipped as it arrives from the manufacturer. P... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The experience was good. The item was out of stock and found out after I ordered it. But it did come earlier than expected. The product survey came before the item was delivered so that caused some... Zobacz więcej
I ordered a pair of dining room chairs. When I received them, there was a manufacturing defect where the holes were drilled in the incorrect place making it impossible to put together. I reached out t... Zobacz więcej
The original daybed trundle I ordered was on back order. I was notified and was offered for them to check if any other options I chose were in stock. Made everything soo easy to place another order. T... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Whether you're looking for a signature heirloom item to pass down or something to fill out your modern loft, English Elm has both transitional and contemporary furniture and home goods covered!
Dane kontaktowe
Chicago, Stany Zjednoczone
- 312-487-1356
- sales@englishelm.com
- englishelm.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
My order arrived faster than expected
My order arrived faster than expected! Beautiful nesting leather side tables. Supburb quality and finish. Extranet happy with my purchase
Great rug for the price!!
It is everything I expected!
It is everything I expected!
Color, texture and service.
The quality out surpasses the expense!
Decent, but could be better.
The website has a minimal sort/filter option when looking a products which is an inconvenience. Also, the rug color was not the same as the majority of the showcased photos. I wish my rug had more hints of color throughout, but it’s pretty plain. But the rig is soft which I was happy with. I’m sure if you get a different rig with a more consistent design then it would be alright.

Odpowiedź od English Elm
My cabinet was given to me completely…
My cabinet was given to me completely broken. I need to be contacted immediately. I paid for shipping protection. Order number is 11501249653

Odpowiedź od English Elm
Terrible
Terrible! I ordered, product came but needed to return. Nobody answered my email or text via social media. There’s no number that answers and I’m stuck with the product. I’m absolutely dissatisfied!!

Odpowiedź od English Elm
They advertise pics of items on they don’t even have.
I’ve ordered three items, all were cancelled about 2 weeks after they should have arrived. I’d guess 75% of that website shows products they do, in fact, not have.

Odpowiedź od English Elm
I was very happy with the purchase
I was very happy with the purchase. I was able to put the speaker on our patio umbrella and it works great and very enjoyable for us to entertain.
The selection was good
The selection was good, the product was beautiful, and the pricing was fair. Customer service was faster than the company emailed me about.
The rug listing begins as 3’x6’…
The rug listing begins as 3’x6’ multiple times, but arrived as 2x3. The description of the item is so long that the final 2x 3 (listed without units) is cut off from the description on all pages and is not visible until after the purchase is completed. Very misleading. Very dissatisfied with an undersized rug. Feel intentionally misleading

Odpowiedź od English Elm
I’m very happy with this vanity…
I’m very happy with this vanity overall. It’s perfect for a small bathroom and the fact that it’s made of real wood gives it a much higher-quality look and feel than many other options I considered. The finished product looks beautiful and has completely transformed the space.
My only minor issues were that shipping took longer than expected, and when I tried to swap out the included handle for a brushed gold one to match my faucet, I discovered the hole spacing was slightly off and not exactly 4 inches, which made finding a replacement a little challenging.
Despite those small inconveniences, I love the final result and would definitely recommend this vanity, especially for anyone looking for a stylish, space-saving option made from real wood.
I love my extra- large mirror
The service was okay, and the product was exactly as shown on the website. Overall, I have no complaints. I love my extra-large mirror. 🪞
Receive the product in great condition
Receive the product in great condition. Costumer staff Responsive through email in less than 24 hrs . Received my chair in less Than 2 weeks .
Fast shipping
Fast shipping. In perfect condition. Fantastic packaging that allowed me to dispose of the old runner in the plastic bag it was shipped in. Carpet is very clean and odor free.
Maybe not a total Scam, but still do not order
UPDATE: after posting this review and getting a response here, I emailed again and this time got a response and a refund. So while communication was abysmal and I did not get the product, I guess it's not a total scam.
ORIGINAL 1 star review:
Ordered a chair on April 23rd and didn’t hear anything from them for a couple weeks. I reached out attempting to cancel the order, but they said they could not as the order had shipped. At that time they gave me a FedEx tracking link. The link showed that FedEx did not yet have the item and no delivery date was available.
It’s now June 6th and the FedEx tracking has not changed. They have not responded to my numerous emails since the initial one in early May. I will have to take this up with my bank to get my money back. This website is a scam.

Odpowiedź od English Elm
Lumpy and Wrong Color
I ordered a blue circular rug. When it arrived it was lumpy and would not flatten. When I examined it in a lighted room I noticed that it was green and not blue, even though the label said that it was blue! I thought about returning or exchanging it, but the information said that I would have to pay for shipping myself, and that was half the price of the rug itself. It was not even my fault that the rug was lumpy or the wrong color, so I decided to throw it away, buy a new rug from a different store, and never buy from English Elm again.

Odpowiedź od English Elm
The nightstand is absolutely gorgeous!
The nightstand is absolutely gorgeous!! Well made.
The rugs are beautiful
The rugs are beautiful! Very vibrant colors and good quality. I am happy with the product
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