Easy to use website. As ever, Emma Bridgewater produce great products. Adding to my side plates and originally ordered the wrong size so had to return and reorder. Return process although not cheap at... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am so delighted with the beautiful porcelain I received from Emma Bridgewater, it is absolutely delightful. I chose 2 sets for wedding presents. The strawberry plates and foraging bucket was really... Zobacz więcej
Reakcja na opinię
You cannot fault the level of service that I received. Absolutely brilliant. It was a pleasant surprise when I received the enamel tray and pot (red and blue toast) that I ordered actually looked ev... Zobacz więcej
First class service all round. My original order sadly arrived broken. Sent email with photos and within a couple of days my replacement arrived. Thank you so much cant fault the overall service you o... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent ceramiki
- Sklep z wyrobami szklanymi
- Sklep z wyposażeniem domowym
- Sklep z przyborami kuchennymi
- Sklep z ceramiką
O Emma Bridgewater
Napisane przez firmę
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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GIVE 20% OFF
contact us
Emma Bridgewater
Napisane przez firmę
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Dane kontaktowe
Berry hill Road , ST4 2NL , Stoke on Trent , Zjednoczone Królestwo
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4,5
Doskonała
83 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fast delivery and lovely new peace’s to…
Fast delivery and lovely new peace’s to add to my collection
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Janet,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Amazing pottery and funky designs
Amazing pottery and funky designs
Love it
Am obsessed x
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Tracey,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Ana,
Thank you for taking the time to leave a review. We are very sorry to learn that part of your recent order arrived damaged.
If you could kindly complete the Contact Us form on our website, a member of our Customer Services team will be more than happy to assist you further with this matter.
We do apologise for the disappointment that this has caused and hope to resolve this for you shortly.
Kind Regards,
Emma Bridgewater Team
Parcel lost
Parcel lost - Emma bridgewater wouldn’t send out replacement- now items out of stock - wrote email to complain and haven’t heard anything from them - poor customer service and not what I expected after buying from them for over 25 years
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Cathy,
Thank you for taking the time to leave a review. We do apologise that you have not yet received your order, we do understand that this is disappointing.
We can see that you are in contact with our Customer Service department and a member of the team is looking into this further for you. We do hope to have this resolved for you as quickly as possible.
We do apologise for the disappointment that this has caused.
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Shirley,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
Fantastic quality
I love all the patterns and they are always fantastic quality!
I love an Emma BBridgewater order.
The website is very easy to navigate and ordering is very easy to do, delivery options are fantastic too.
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Kelly,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Fabulous items
EB site is easy to navigate. Everything I have purchased so far have been excellent quality, even items marked as 'seconds'. Great packaging and quick delivery too.
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Lorna,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
It arrived early
It arrived early. It was very well packaged and therefore no breakages. Goods were gorgeous (as always with Emma Bridgewater). They made our daughters day. Many thanks
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Caroline,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Disappointed with Quality
Disappointed with faulty plate having hair crack and Emma Bridgewater has not responded
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Nicki,
Thank you for your review. We are very sorry to learn that you are disappointed by your recent experience.
We cannot locate any correspondence with our Customer Services Team. If you could kindly complete the Contact Us form on our website, a member of our team will be more than happy to resolve this for you.
We do apologise for the disappointment that this has caused and hope to resolve this for you shortly.
Kind Regards,
Emma Bridgewater Team
Ordering is easy and efficient
Ordering is easy and efficient. E.B. products make everyday life more cheerful.
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Joan,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Great customer service
Great customer service. I love the sale prices on the beautiful pieces I’ve collected. Easy to order online and the shipping is efficient. Thank you.
30 czerwca 2026
Odpowiedź od Emma Bridgewater
Good evening Alex,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Kellie,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Fast delivery
Fast delivery, beautifully and safely packed. A query was dealt with promptly and satisfactorily. My only quibble is with the website and the many promotional emails I was sent, which showed unavailable items.
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Anne,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
I just love anything from Emma…
I just love anything from Emma Bridgewater - the apple crumble dish is the perfect size 😊
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Dianne,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
Lovy,quality products,perfect for…
Lovy,quality products,perfect for birthday presents and a treat for my ever growing collection.
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Ania,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Great service beautiful items every…
Great service beautiful items every time packaged well on time great price
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening,
It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch.
Kind Regards,
Emma Bridgewater Team
Emma Bridgewater makes wonderful…
Emma Bridgewater makes wonderful products, my orders arrive quickly, and the service is great.
6 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening,
Thank you for taking the time to leave a review. We are delighted to learn that you are a fan of our products, and we do hope that you continue to enjoy shopping with us!
Kind Regards,
Emma Bridgewater Team
My 2 beautiful half pint mugs arrived
My 2 beautiful half pint mugs arrived, Mummy Peppa Pig and Playing cards Heart beautiful packaged, and safe.
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Carol,
Thank you for your wonderful review. Our customer experience is very important to us.
Kind Regards,
Emma Bridgewater Team
Enjoyed shopping for new E B mugs
Enjoyed shopping for new E B mugs . Have received them in brilliant packaging. Thank you
8 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Carol,
Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.