Easy to use website. As ever, Emma Bridgewater produce great products. Adding to my side plates and originally ordered the wrong size so had to return and reorder. Return process although not cheap at... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am so delighted with the beautiful porcelain I received from Emma Bridgewater, it is absolutely delightful. I chose 2 sets for wedding presents. The strawberry plates and foraging bucket was really... Zobacz więcej
Reakcja na opinię
You cannot fault the level of service that I received. Absolutely brilliant. It was a pleasant surprise when I received the enamel tray and pot (red and blue toast) that I ordered actually looked ev... Zobacz więcej
First class service all round. My original order sadly arrived broken. Sent email with photos and within a couple of days my replacement arrived. Thank you so much cant fault the overall service you o... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Producent ceramiki
- Sklep z wyrobami szklanymi
- Sklep z wyposażeniem domowym
- Sklep z przyborami kuchennymi
- Sklep z ceramiką
O Emma Bridgewater
Napisane przez firmę
Born in 1984, we remain true to our original spirit and inspiration: the necessity of getting the thought and design absolutely right. It starts as a deeply felt personal response to what we love in the world around us. We’ve expanded beyond pottery, fill your home with lots of lovely things
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Emma Bridgewater
Napisane przez firmę
- Get 10% Off when you sign up to our newsletter
- Keep up to date with our latest news, offers and events by signing up for our regular email newsletters.
- Free Shipping over £50
- Spend £50 and your delivery will be completely free!
- Collector's Club
- Join our Collector's Club for early access to sale, special offers and more.
Fast and Free Shipping
Free Delivery over £50 spend!
No shipping costs on a £50 spend, and we'll have your order at your door within the week. Getting your Emma Bridgewater home ware personalised? It'll be with you within 2 weeks.
Dane kontaktowe
Berry hill Road , ST4 2NL , Stoke on Trent , Zjednoczone Królestwo
- 01782 210565
- customerservices@emmabridgewater.co.uk
- emmabridgewater.co.uk
4,5
Doskonała
83 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely cutlery
Very good product except one spoon that was faulty but replaced swiftly and without fuss by Emma Bridgewater
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Bruce,
Thank you for your review. Our customer experience is very important to us, and your feedback is very welcome.
Kind Regards,
Emma Bridgewater Team
Lovely items and packed excellent but…
Lovely items and packed excellent but unfortunately EVRI managed to deliver box unsealed and open🥲
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Sharon,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Packaging
The products were lovely but they came in such a massive and inappropriately sized box!!! The packaging inside took up excessive amounts of space once released from the box..it seemed so wasteful?
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Steff,
Thank you for your review. Our customer experience is very important to us, and your feedback will be passed onto the relevant department so that we can look to improve in this area.
Kind Regards,
Emma Bridgewater Team
Perfect
Easy to use website. Delivered exactly as expected and very well packaged. Thank you 😊
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
Lovely products really pleased
Lovely products really pleased
Can’t wait to display the strawberry bunting
All packaged really well
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Anne,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Beautiful items
Beautiful items, promptly dispatched and well packaged. When I emailed customer services about an issue, it was swiftly, efficiently and satisfactorily dealt with. Always happy to recommend Emma Bridgewater
8 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Ruth,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
Quick delivery
My order was promptly dealt with; delivery within 6 days. One item was broken, got an immediate refund as item could not be replaced. Wonderful service!
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Gabriele,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Sue,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Alison,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
Very nice mugs
Very nice mugs. Arrived in a timely fashion. Would have preferred not to be constantly nagged for reviews.
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Eleanor,
Thank you for sharing your experience with us. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
great delivery in good time
great delivery in good time, items well packaged, lovely mugs such beautiful colours, well made look sturdy.
8 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
She will love it
I have looked at buying this set for my Grandaughter, for a while now. The sale came just at the right time.
A really lovely little case with the bowl etc.
She will love it.
2 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Deborah,
Thank you for taking the time to review our product. We are delighted with your comments and hope that the recipient loves their gift!
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Maire,
Thank you for your review. Our customer experience is very important to us, and your feedback is very welcome.
Kind Regards,
Emma Bridgewater Team
Love the cup! Perfect!
Love the cup and it was a seconds but I can’t see any reason why as it looks perfect. Really happy with it!
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Ria,
Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening,
Thank you for your wonderful review. Our customer experience is very important to us.
Kind Regards,
Emma Bridgewater Team
Odpowiedź od Emma Bridgewater
Good evening Victoria,
Thank you for taking the time to leave a review. We are delighted to learn that you are a fan of our products, and we do hope that you continue to enjoy shopping with us!
Kind Regards,
Emma Bridgewater Team
Great items as always
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Lynda,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
Lovely mugs
Lovely mugs, got a couple of sale bargains so I was extra happy with my purchases. Came quickly and very well packed, so arrived safely.
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Sandra,
Thank you for taking the time to review our service. We do hope that you continue to enjoy shopping with us.
Kind regards,
Emma Bridgewater Team
Ladybird and pig mugs.
Beautifully created, packaged and carefully delivered. Happy as always. Emma Bridgewater is fab :)
8 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Claire,
Thank you for taking the time to review our service. We are delighted to hear that you love your recent purchases!
Kind Regards,
Emma Bridgewater Team
Great product .. disappointing packaging
As usual a great quality product and if I was only buying for myself I would have been perfectly satisfied with the packaging.
I bought 3 mugs as special gifts for 3 different people. However, they were sent together in one basic box. These were intended as special gifts and I expected them to be individually boxed as on previous orders. I understand that there is a new sustainability policy so mugs are no longer being sent in branded individual boxes but I now still need to get individual boxes for them defeating the whole concept! Further more the presentation will not be as special.
Oddly.. the box they came in was inside a huge outer box that contains more packaging material than required for individual boxes! (Presumably because the box they were in was not as protective as the old original individual boxes?! )
9 lipca 2026
Odpowiedź od Emma Bridgewater
Good evening Susan,
Thank you for your review. We are sorry to hear that the mugs did not arrive in presentation boxes as expected, particularly as they have been purchased to gift. We’re pleased to hear, however, that you were happy with the mugs themselves and hope they will be well received.
Your feedback regarding packaging has been noted and shared with the relevant teams for review.
Kind Regards,
Emma Bridgewater Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.