Hilton Hotels & Resorts Recenzje 

This hotel is highly recommend the breakfast is superb, the restaurant is amazing as well as all the staff.
Petrou the executive chef stands out. He goes above and beyond to help and is very polite and friendly always smiling and even demonstrating tact and diplomacy in making the guest comfortable.

I stayed at this location which I could have chosen another as a diamond Hilton member and to my surprise I wish I had stayed at another location. I checked in super late at night from traveling and also ended up having issues with the comfort of the room so I was not able to get a good night's rest. I spoke to the young lady at the front desk who told me I could check out late the next day. I overslept and she called me to advise that I needed to leave within the hour or she would charge me for half a day. I left within 15 minutes of that phone call just to check my credit card statement the next day and to my surprise she had charged me $70 in addition to not giving me any credit for having issues with the comfort of the room. Anyone who stays with the Hilton brand knows the Hilton promise is if you are not comfortable with your say they will do what it takes to make you happy which should have Incorporated either points or some form of discount which I did not receive. I am baffled at the lack of professionalism and being lied to while also charging my card. After speaking with management he also further supported the inappropriate actions of his employee by not refunding me the money back although they were not supposed to charge me. I find it to be very Reckless and inappropriate for an establishment to take advantage of having a customer's credit card on file and then charging it at their leisure. I will definitely not be back to this location and this is by far the worst experience I've ever had with a Hilton property. Doesn't seem as if they care much about customers and I would venture out to say that this experience was racially motivated aka discrimination.

Rooms were very dated. The breakfast was awful, precooked potatoes, precooked sausage, no bacon…the only thing cook to order were the eggs..and a Hotel 6 like continental offering on the cereal, and breads. We were actually stomach sick from the breakfast for the majority of the day. Beds were lack luster and uncomfortable. Shame on the Hilton brand, not what I expect from the Hilton Brand..and I’m a Hilton Honors Member. Won’t be back.

I made a reservation at Embassy Suites Airport Miami using Expedia.com. I cancelled my stay within the prescribed time and the payment was deducted from my credit card, inspite of my appeal to management and the fact that I was enroute to Trinidad to attend my brother's funeral no refund was made. I am a longstanding loyal customer to Embassy Suites Airport Miami I have stayed at this property on so many occasions too numerous to count. I am disappointed and would never use this brand again.

Front desk receptionist a scammer

Checked in last Oct. 28’21 @ Embassy Suites Niagara. We were offered by the front desk receptionist an upgrade for 100 Canadian dollar. That we refused and said “NO” a couple of times. I was given a paper to sign which i did not double checked and just sign, since i trusted him, And i have checked in a hundred times to different hotels during my past travels and used to never look at all for the receipt and never had any issue at all. But not this time, when i checked my bank, i was charged that upgrade we said “NO”. Too bad lesson learned not to trust people, of all hotels, never thought this hotel would give me that bad experience. It maybe just a hundred extra but it is not the money, it is that i felt bad, that receptionist made me feel that because we are asians, we are stupid and easy to do this kind of thing. I hope they have cctv, they can check how many times we said no.
So beware, make sure double check the charges before signing.

Payed fop dollar for rooms at Embass Suites Deerfield Beach and very disappointed in condition of the hotel. First for the positive parts of review, brach across the street was well maintained. Renting chairs were an added expense but expected. The hotel was walking distance to Deerfield Beach and reatauransts. For the most part, staff was friendly and accommodating. The linens and towels were of nice quality.
For the downside, the pool and pool area was way too small for the suze of the hotel. The first few days , it was difficult to find lounge chairs around the pool. The pool was so crowded and kids were playing football, we avoided enjoying the pool. The hot tub was a joke Three people could comfortably? fit…our hot tub at the health club is larger….the crowds died down after a few days. The lobby was spacious and very welcoming. The rooms were a 3 star at meat. The iutdated aifa sagged and the carpet was well worn and outdated. Some minor changes were made in bathrooms, new counter top. tile on floor but onvious not a vomplete renovation . The drapes and paint were in definite need of help.
The hospitality hour included frozen carrots and celery and some thick salsa every day..though drinks were food and strong.

Got a room last weekend in the Duluth Georgia location. Room, floors, and carpet were all dirty. You ahould not have a dirty room and it costs almost $200 a night to stay there. Didn't even stay, and the manager said there was nothing she could do. WARNING: THINGS ARE NOT WHAT THEY SEEM.

I absolutely love Embassy hotels. Great option for ANY kind of trip. Evening reception with free drinks and HOT to order breakfast.

We stayed we nights at embassy suites in Miami . The rooms were absolutely filthy . I can only assume because the hotel is located close to the airport n they hve a free shuttle service, people park their cars in this parking lot as it might be cheeper then airport parking facilities , hence the lack of parking available for guests of the hotel . Even by 8 pm people were waiting for rooms , even thou they had reservations. The carpets in the rooms were sticky n the sleeper couch felt more like springs covered wit a sheet . For the price not worth the booking .

I was pretty surprised how many negative reviews I ran through. Although everyone's experience is TOTALLY different, our experience both times we used the Embassy suites brand, at different locations, were great. We booked both through a 3rd party app, the rooms were very nice and well kept and the staff was the same. Free continental Bfast both times. We were happy we felt satisfied that we got what we expected. No 5 star only because we didn't get MORE than we expected. 👊

Not worth the money I paid. Terrible service and attitudes. Incompetent employees. Dirty eating area. What a huge mistake. I will never recommend this place. what a rip!

We were walking the boardwalk after dinner and thought of stopping into the embassy suites for dessert and drinks.

Anticipating there would be a pleasant outdoor seating area overlooking the ocean, we were quite disappointed when we arrived to the restaurant patio. The only outdoor seating area was a small dirty table outside the entrance off of the boardwalk lined, with bar stools facing the beach.

We decided we would sit outside at the makeshift outdoor patio they had in place and went inside to order drinks and look at the dessert menu. The bar staff provided a dessert menu but also informed us that there were only a few options for dessert which I was not able to locate on the menu provided, so I was confused as to what I was given a menu in the first place.

We placed our order, the drinks were ready immediately but the dessert would apparently require additional time and since they did not provide service on this makeshift patio we were told to check back in. We went outside to sit and relax to the sound of the beach after about 15 minutes I had my dessert, it was very good but definitely not worth the amount they charged for it.

I was immediately disappointed in the overall appearance and experience with this Embassy Suites. I remember a time when Embassy Suites was a name you could rely on, this hotel felt more like a motel. The exterior of the hotel I observed could use a good pressure washing and attention to what tables they had placed out there to ensure they were actually clean. The price point is typically going to be high with a resort area like this but the cost of two drinks and a dessert was ridiculous!
Cheers!

Me and hubby went to Embassy Suites Walnut Creek. Overall the workers were great. The service was terrible for disabled people. My hubby is clearly walking on a cane. We stood in line no one offered to help or anything. They don't have a line for the disabled there to assist them.

We were trying to check out it took 45 mins to get a cart. I waited outside for 15 mins no carts went back to my room waiting 10 more mins no carts. My hubby is disabled we are trying to figure out how we going to get all our stuff down there. I had asked several people they keep saying sorry no carts. Finally after 45 mins manager brought a cart for us.

They need to have a disabled line or someone to help with that. I wasn't happy at all about that. People nice services for disabled people are horrible.

I was hired at the embassy suites hotel by the airport in Albuquerque I told them I can only work part-time because I had another job. The young man that interviewed me tell me he would call me in a few days once they can get the schedule set so I can get put on the schedule 3 days later I called him which was on a Monday and told him that I was able to work a few more hours than I thought because it's a shift and hours at my other job had occurred he then told me to come in the next day to fill out paperwork which I did I started working the week after I told him that I could not work weekends during the interview and then confirmed it once he hired me he been told me he's not worried he'll find days to have me come in and that we can work it out because he was glad that I showed up in the first place. My second day there I let him know the hours I was available would only be 30 hours a week and he told me that only reason why he hired me was because I said I can work full-time I told him I never said that he gave me a really bad attitude and I got very emotional thinking I was getting fired so I went to his upper management and complain to them they acted like they cared and the very next day they fired me because I couldn't work weekends I never told them I can work weekends they hired me anyway I don't understand why I would get fired because I can't work weekends needless to say I felt very discriminated against and it caused way more stress in my life than I needed to at the time it made me struggle even more financially because of it they have no sympathy for anyone they don't care about anyone but their selves I asked the manager why she was firing me she said because we can't use me how they want to use me and because I can't work weekends they don't need me so I will never in my life rent any kind of room or try to work for the embassy suites hotel again.