Wir hatten ein 1 Jahr altes 29 ft Wohnmobil in einem sehr guten Zustand bekommen. Dieses war sogar besser ausgestattet als wir es gebucht hatten (mit Slide-out). Sowohl die Übernahme (in Las Vegas... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This was our first family RV trip, and we had a great experience with El Monte RV. The RV was clean and comfortable, and everything worked well throughout our trip. Unfortunately, we hit a dee... Zobacz więcej
Reakcja na opinię
Over all great costumer service at the Dublin (SF) location. We had an issue with an ant problem in the motor home we rented and the smell of cigarette smoke in the over head bunk above the driver and... Zobacz więcej
Reakcja na opinię
Thanks for make my trip happier, with your very fast and easy to process the pick up and drop off. Sita was very courteous y professional definitely I will rent again thanks again and see you guys so... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
Napisane przez firmę
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
Dane kontaktowe
6301 Scarlett Ct, 94568, Dublin, CA, Stany Zjednoczone
- (925) 803-0331
We provide unforgettable journeys.
4,4
Doskonała
92 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was a pleasant experience and breeze
13 marca 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
We're glad you found your experience pleasant and easy. Thank you for your positive feedback; it means a lot to us.
A rip off
Dont trust there insurance they only cover each incident of $1,500 and charges you for everything else. Even if they tell you to use any trye company with any trye company they charge you for the one i used
8 marca 2026
Odpowiedź od El Monte RV - San Francisco
Hello,
Thank you for sharing your feedback. If you’d like us to review your situation, please reach out to our team at guest.services.usa@thlonline.com and we’d be happy to help clarify.
Kind staff and great first time experience!
Our experience at El Monte RV at Dublin was absolutely great. All the employees were super helpful with our struggles as first timers, specially Biscuit, who answered all our questions about the RV, and Amar, who was at the desk and helped us kindly with some personal issues. The overall RV experience was awesome and easy, we didn`t have any problems with the vehicle and could check at the QRcode inside the van for more information at any time. 100% recommended!
19 stycznia 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of, and we’re grateful you trusted us with your trip. See you next time!
Great Experience
Maya checked us in after our trip and she was amazing to work with.
6 marca 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. I'll mention this kind review to Maya and the team! Thanks again for choosing us, and we hope to see you back for your next getaway soon!
Disappointed… paid more for updated RV…
Disappointed… paid more for updated RV AND WAS GIVEN OLDER MODEL
31 lipca 2025
Odpowiedź od El Monte RV - San Francisco
Thank you for sharing your feedback. Guest satisfaction is very important to us, and we’re sorry to hear that your experience did not meet expectations.
Great experience
Picking up the motorhome was easy.
Milan really did a great job explaining everything about the motorhome. He was really helpful and super nice.
21 lutego 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
Thank you so much for your positive review! We will share your comments with Milan and the team and let them know to keep up the amazing work. Next time you want to travel by RV we hope that you consider renting from us!
Great service from start to finish.
Great service from start to finish.
6 czerwca 2025
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
Gary, thank you for the 5-star ratings! We appreciate you choosing us!
Clean, Easy & Great Customer Service
Extremely easy rental process, RV was very clean and in good shape, and customer service for a first time renter was great. Pick up and drop off were super easy and efficient. Would definitely recommend and use again.
1 maja 2025
Odpowiedź od El Monte RV - San Francisco
Thank you so much for the amazing 5‑star review! We’re really happy to hear you had such a great experience. Our team puts a lot of care into making every trip special, and it means a lot to know that came through. With so many RV rental choices out there, we truly appreciate you choosing us. We’d love to welcome you back for another adventure!
Great RV and amazing team.
10 maja 2025
Odpowiedź od El Monte RV - San Francisco
We're glad you had a great experience with our RV and team! Thank you for your positive feedback; we appreciate it.
Odpowiedź od El Monte RV - San Francisco
Thank you for your comments! We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
Odpowiedź od El Monte RV - San Francisco
Thank you for taking the time to give us a 5-star review! We are so pleased to hear that you had a great time in our RV. We strive to make every guest experience a positive one and we’re glad that we could make your trip great. We hope that we become your rental company of choice and look forward to serving you again!
Sehr zu empfehlen
Sehr zu empfehlen! Vor allem Milan ist ein super Mitarbeiter der uns alles super verständlich erklärt hat und wir konnten so oft nachfragen wie wir wollten :)
Der Van war bei super vorbereitet und wir haben uns gut aufgehoben gefühlt! ☺️
21 lutego 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
Wow, vielen Dank für die tolle Bewertung! Wir freuen uns sehr, dass Sie eine wunderbare Erfahrung gemacht haben. Wir geben unser Bestes, um all unseren Kunden ein außergewöhnliches Erlebnis zu bieten, und unser Team freut sich über Ihr Feedback. Wir wissen, dass es bei Wohnmobilvermietungen viele Möglichkeiten gibt und sind sehr froh, dass Sie sich für uns entschieden haben. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen und danken Ihnen nochmals für die 5-Sterne-Bewertung!
amazing
amazing! excellent service from Amy and Milan. RV is lovely and comfy. highly recommend.
21 lutego 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
We're happy to hear that you had such a wonderful experience! We appreciate your kind words and are so glad you enjoyed your RV.
The best RV rental I have ever…
The best RV rental I have ever experienced. Polite stuff. Very helpful.
30 sierpnia 2025
Odpowiedź od El Monte RV - San Francisco
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our guests, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
RV was nice - Customer Service was horrible
The RV was really nice. It wasn't the highest of quality, but it was new and clean, easy to drive and operate. It met our needs. We would probably rent a little larger one next time, but that was on us not the company.
The check in process was terrible, if I am being honest. We had an appointment to pick up and waited over two hours to even be taken over for paperwork. We drove almost three hours to pick it up, and the whole process took well over three hours with the wait and check in - so 6+ hours total plus the 3 hour drive home.... a whole day just for pick up. I tried to talk to a few employees and they just skirted around us. I believe our RV was not the one they gave us and they had to scramble to find one.... At check in, we had preregistered everything and I was told it wasn't correct and we had to completely redo everything, including charging our card nearly $5,000 that they said they would reimburse. That took a week..... I felt like they were pretty unprofessional at the front desk and when asked about a discount that I had previously entered, they said that was for preregistering..... which we had already done. ..... it was a little shady.
The gentleman and lady that helped us with going over the RV before we left were great.
13 lipca 2025
Odpowiedź od El Monte RV - San Francisco
Thank you for your feedback. We’re glad the RV met your needs, and we appreciate your kind words about the team. We’re sorry for the delays and confusion during pickup, and we’ll be using your comments to help improve the process.
The camper was PERFECT!!!!!!
29 czerwca 2025
Odpowiedź od El Monte RV - San Francisco
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future and thanks again for the 5-star review!
Traveling by RV was great
Traveling by RV was great. Whole family enjoyed it. Comfort, leisure, felt like a home on wheels. Can't wait for next family road trip
12 lutego 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
We’re so glad to hear your family enjoyed the RV trip. It’s great to know the RV felt comfortable and gave you that home on wheels experience. Thank you for sharing your feedback. We really appreciate it!
Everyone was nice and helpful with…
Everyone was nice and helpful with getting us going.
I wish there was a way to complete the registration and payment process in advance and then have the option to actually pick up the rig at whatever time works best for the trip.
17 czerwca 2025
Odpowiedź od El Monte RV - San Francisco
We’re really glad to hear our team was helpful. Thank you as well for the suggestion about offering advance registration and payment options — feedback like this truly helps us improve. We’re exploring ways to make that process easier, and we appreciate you taking the time to share your thoughts!
We had an amazing experience!
We had an amazing experience with El Monte, from booking thru to drop off. We will be using El Monte for our next trip! Thank you to everyone at El Monte Dublin, San Francisco!
10 lutego 2026
Odpowiedź od El Monte RV - San Francisco
Wow, thanks for the great review! We’re so happy to hear that you had a wonderful experience. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We know that there’s lots of choices when it comes to RV rentals and we’re so pleased that you chose to vacation with us. We look forward to serving you again in the future!
Great customer service…
I stopped in to look at two different RV sizes. Milan was so helpful in answering my questions and helping by showing both types I really appreciated it.
2 lutego 2026
Opinia niezależna
Odpowiedź od El Monte RV - San Francisco
We're happy to hear that our team was helpful and provided you with the information you needed! We appreciate you taking the time to share your positive experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.