The registration process is incredibly tedious, even for a CA resident, imagine if you were coming from another country! Besides the RV that looked clean on the outside was clocking 54000 miles and b... Zobacz więcej
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Had a really good experience with El Monte RV. For starters they're the only local place that allows you to drive their RV's into Mexico... they even sell you the Mexican insurance along with your ren... Zobacz więcej
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We’ve got a very warm welcome at the beginning of arrival and had a wonderful and good feeling from the beginning. A professional and detailed description from the staff and lots of explanation and... Zobacz więcej
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The motorhome was in good condition although a little worn out by the use, we had a unit with almost 70,000 miles and some years of use. Despite that, we had no problems in the 15 days we used it.
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Informacje dotyczące firmy
Napisane przez firmę
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
Making every mile memorable.
Napisane przez firmę
- Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
- Road-Ready Fleet
- Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
- From Coast-to-Coast
- With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.
Dane kontaktowe
12818 Firestone Blvd, 90670, Santa Fe Springs, CA, Stany Zjednoczone
- (562) 404-9300
We provide unforgettable journeys.
4,1
Dobra
115 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ok experience
Overall renting from El Monte was an ok experience. A few things that i liked were the easy pickup process and the easy online booking. Some of the things i didnt like were the condition of the RV, and the drop off process took forever. The RV we picked up was a 2025 model but had almost 50k miles on it. You could tell it was pretty beat up, the alignment was way off, the ride was terrible, everything was squeaking and making noise as we drove down the street. The locking compartments didnt work and many things just were damaged or broken. Overall, for our first RV experience it was ok, however next time we will be more specific about the type, model, and condition of the RV we rent so we can get a better experience.
20 grudnia 2025
Odpowiedź od El Monte RV - Los Angeles
Hi NS
We’re very sorry to hear that the RV you received was in poor condition. That’s deeply concerning, and it’s not the experience we want for any of our guests.
Our team is committed to preparing each RV with care, and we regret that this wasn’t reflected in your rental. Thank you for sharing your experience—we appreciate your honesty and hope your travels still brought some memorable moments.
All good first time renting it was…
All good first time renting it was smoother than I thought
15 grudnia 2025
Odpowiedź od El Monte RV - Los Angeles
We're glad you had a great time. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.
Wait times, etc.
There are long wait times to process in and no crowds to blame for it. Seems a bit disorganized. The unit we rented had about 45k miles on it, it felt like 145k miles on, rattled and made a lot of noises on the road. Everything seemed to work ok, as long as you were on level ground. If it wasn't perfectly level, the bathroom sink water backed up into the shower.
9 grudnia 2025
Odpowiedź od El Monte RV - Los Angeles
Thank you for your thoughtful feedback — it was truly a pleasure having you as our guests. We’re glad everything worked well during your trip, and we appreciate you sharing the areas where we can improve. We’re sorry for the delays at check‑in and the issues you experienced with the unit, and we’ll be reviewing your comments with our team to ensure a smoother experience moving forward. Thank you again for choosing us, and we hope to welcome you back for an even better stay.
RVs are always spotless
RVs are always spotless. Adding utensils and dishes was a definite plus .
2 grudnia 2025
Odpowiedź od El Monte RV - Los Angeles
We're happy to hear that you found our RVs spotless and appreciated the addition of utensils and dishes. Thank you for your positive feedback!
Odpowiedź od El Monte RV - Los Angeles
Thank you!
Just an amazing experience from start…
Just an amazing experience from start to finish. We had the medium size class C and everything was very easy to use and the vehicle was easy to drive. I 100% recommend and will definitely be making another adventure with El Monte RV. I definitely advise getting the additional insurance. I purchased the VIP package and ended up needing it when I was parking in a tight spot and tour the awning. Everyone was very helpful and understanding when I returned the RV with the damage.
30 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We're glad you enjoyed your RV adventure! It's great to hear the medium Class C was easy to use and drive. We appreciate your recommendation and are happy our team was helpful with the awning damage. Thank you for sharing your experience!
Rv was clean and pricing was great
27 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We're happy you found our RV clean and our pricing great. Thank you for your positive feedback; it means a lot to us.
Excellent service
Excellent service, well organized. Friendly staff, especially Mrs. Rose.
Almost new vehicle, no defects. No problems on the road. Easy return.
25 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We're happy to hear that you found our service excellent and well-organized. We're also glad you enjoyed your experience with our friendly staff and almost new vehicle. Thank you for your positive feedback!
After many many years of renting the…
After many many years of renting the larger units from El Monte RV, this rental was the absolute worst ever. The unit we got was falling apart. We struggled with the decision of traveling to our destination, wondering if we would make it there and back.
29 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We appreciate you taking the time to share your experience. We're very sorry to hear that the unit you rented did not meet expectations and caused concern during your trip. Please provide as much as information as you can to us at guest.services.usa@thlonline.com! We want to ensure this does not happen again!
Family Trip 2025
Outside of waiting 2hours to pick up RV, it was a great experience overall. Clean unit and easy to learn all the functions. Very comfortable to sleep in everything worked well.
26 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We appreciate your feedback and are glad you found the RV clean, comfortable, and easy to use. We regret the long wait during pickup and will review our procedures to improve the experience.
Odpowiedź od El Monte RV - Los Angeles
We're glad you found our communication helpful and check-in fast. Thank you for your positive feedback; it means a lot to us.
My family‘s entire experience with El…
My family‘s entire experience with El Monte RV in Santa Fe Springs was beyond what we expected.
The service from their reservation department to the drop off, exceeded our expectations.
The 32 foot Ford Pursuit Coach RV that we rented was a 2024 model super clean and in excellent condition.
We had bad experiences at other venues, where would you reserved Was not what they advertised.
I recommend this place to anybody even for their first time RV rentals. Thank you, El Monte RV. We had a great vacation!
30 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We're happy to hear that your family's experience with us surpassed your expectations. It's great to know the RV was clean and in excellent condition. We appreciate your recommendation and are glad you had a great vacation!
Process was fast a very professional
Process was fast a very professional, they answered all my questions, I am very pleased with el monte rv.
30 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We're happy to hear that the process was fast and professional, and all your questions were answered. We appreciate your positive feedback and are pleased you're satisfied.
The staff were superb
The staff were superb, so friendly and helpful.
Definitely will be hiring again.
25 listopada 2025
Odpowiedź od El Monte RV - Los Angeles
We're so glad the staff were friendly and helpful! Thank you for the positive feedback; we appreciate knowing you'll be hiring again.
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