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El Monte RV - Los Angeles Recenzje 

140
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Wynik TrustScore: 4 na 5

4,0

12818 Firestone Blvd, 90670 Santa Fe Springs, CA, US

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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a great experience renting this RV for our vacation! Everything was clean, comfortable, and well taken care of. The RV had everything we needed to make our trip relaxing and enjoyable. The re... Zobacz więcej

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Oceniono na 5 z 5

Great experience. Much better than anticipated. I had expectations in my mind that they were gonna overcharge me and nitpick for a little things in the RV when it came back. Truth is the matter is th... Zobacz więcej

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Oceniono na 5 z 5

Amazing experience traveling with an RV. The RV was in really good condition and I didn’t have problems. The staff is kind and service.

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Oceniono na 2 z 5

Air conditioning and fan did not work the first day. No air came out of the vent even though the motor was running. We had to call several times for help, which never showed up. We had to turn off the... Zobacz więcej

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Informacje dotyczące firmy

  1. Wypożyczalnia kamperów

Napisane przez firmę

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

Making every mile memorable.

Napisane przez firmę

Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
Road-Ready Fleet
Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
From Coast-to-Coast
With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.

Dane kontaktowe

  • 12818 Firestone Blvd, 90670, Santa Fe Springs, CA, Stany Zjednoczone

  • (562) 404-9300

We provide unforgettable journeys.

We work as a team to provide special offers to encourage memories.

4,0

Dobra

Wynik TrustScore: 4 na 5

140 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(140)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 737

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

very expensive rental fee

very expensive rental fee. nice staff on sight. very poor pick up time wasting full day of rent. compare pricing before you choose this agency.

19 maja 2026
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Odpowiedź od El Monte RV - Los Angeles

We sincerely apologize for the excessively long waiting times you experienced. We understand how precious your vacation time is, and it is frustrating to face delays, especially after long journeys. Your feedback is valuable as we are continuously working to streamline these processes to ensure a more efficient and pleasant experience for all our guests.

Oceniono na 1 z 5

Experience catastrophique

Experience catastrophique. Defaut de conseil de l'agence de L.A qui ne nous à pas imposé d'assurance, du coup on s'est retrouvé non assuré et avons du rendre le vehicule de manière anticipée.

2 lipca 2025
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Odpowiedź od El Monte RV - Los Angeles

Merci de nous avoir fait part de vos commentaires. Nous comprenons combien il est décevant de constater que le processus de location manque de clarté ou d'accompagnement, et nous vous remercions de nous avoir signalé ce problème. Vos commentaires ont été transmis à notre équipe pour analyse.

Oceniono na 5 z 5

Very professional

15 maja 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for your wonderful feedback, Marijan! We're delighted our team provided professional service for your RV rental experience.

Oceniono na 5 z 5

Customer service line was always…

Customer service line was always responsive. Answered all my questions, even when traveling .

29 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

We're happy to hear our customer service team was responsive and helpful, even during your travels. Thank you for your kind words!

Oceniono na 4 z 5
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Odpowiedź od El Monte RV - Los Angeles

Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.

Oceniono na 5 z 5

We rented a RV for a family trip & El…

We rented a RV for a family trip & El Monte RV made it so easy to schedule a rental & drop off. The staff is very helpful & detailed on getting you started on your trip to the drop off. You guys are amazing!! Thank you

14 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

We're glad you enjoyed your RV family trip! It's great to hear that scheduling the rental and drop off was easy, and our staff was helpful and detailed. Thank you for your amazing feedback!

Oceniono na 5 z 5

Reliable, clean, helpful

Booked through independent site however service was seamless, communication easy, friendly, helpful, supportive.

14 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for your rating! We're happy to hear that you enjoyed your experience with us. We look forward to serving you again soon!

Oceniono na 5 z 5

First-time driving an RV was a lot of…

First-time driving an RV was a lot of fun and not as difficult as I expected. The staff was extremely helpful and friendly during pickup, making the whole process smooth. The RV itself was clean and well-maintained, and the return process was quick and easy. Overall, a great experience, I would definitely recommend it!

13 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Oceniono na 5 z 5

Amazing days I have

Amazing days I have , full equipped and pretty new

20 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Wow, thank you for your kind 5 star review! It was a pleasure having you as our guests!

Oceniono na 5 z 5

Always a good experience renting at El…

Always a good experience renting at El Monte RV.

7 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

We're glad you consistently have a good experience renting with us! Thank you for your positive feedback. It means a lot to us!

Oceniono na 5 z 5

Desert adventures

We've rented every year for the last 5-6 from El Monte and this was probably the easiest, most seamless, and best year. From checkout to return and our use of the RV in between, we were pleased with all aspects. The RV worked as needed with nice upgrades to the interior space and easy to understand power systems. We'll continue to rent from El Monte in the future.

6 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!

Oceniono na 5 z 5

RV pickup was easy

RV pickup was easy, we decided to extend a day and was able to call and modify our reservation mid-trip. RV was clean and new (less than 2 years old) we considered private rentals before using El Monte. Going thru a company was better than private and the whole process was as easy as renting a car.

12 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for your rating! We're happy to hear that you enjoyed your experience with us. We look forward to serving you again soon!

Oceniono na 5 z 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had an excellent experience renting an RV from El Monte RV. From start to finish, the process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and took the time to explain everything clearly before we hit the road.

The RV itself was clean, well-maintained, and fully equipped with everything we needed for a comfortable trip. It drove great and gave us peace of mind throughout our journey. Pickup and drop-off were both efficient, with no surprises.

Overall, El Monte RV made our trip even better, and I wouldn’t hesitate to rent from them again. Highly recommend for anyone looking for a reliable and enjoyable RV rental experience! 🚐✨

29 grudnia 2025
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Odpowiedź od El Monte RV - Los Angeles

Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!

Oceniono na 5 z 5

Helpful team getting out the door and…

Helpful team getting out the door and great experience overall.

5 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Oceniono na 3 z 5

Hidden fees - read the fine print…

The check out took longer than expected. There were hidden fees that seemed suspect. You rent an RV but it doesn't come with any mileage? At least the mileage was only $30 for 100 miles and I only needed 400 miles. Still, kind of weird. Then we were told that the return time was between 9 am and 11 am or we'd be charged $50 for every hour it was after that. Mind you, we picked up the RV at 2 pm - seems like this should have been made clear prior. Fortunately when we checked the RV back in, that process was quick and we were not charged extra money for being an hour later than 11 am.

1 kwietnia 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for taking the time to share your experience. We appreciate your feedback about the checkout process, fees, mileage, and return window, as clear communication is an important part of the rental experience. It is also helpful to hear that your return process was quick and that the check-in team was able to make that part easy for you, and we hope to see you again soon!

Oceniono na 5 z 5

All over great service.staff,

All over great service.staff,

31 marca 2026
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Odpowiedź od El Monte RV - Los Angeles

We're so happy you found our service and staff great. Thank you for your positive feedback!

Oceniono na 4 z 5

We had to much problems with the…

We had to much problems with the campervan
Electricity: the kitchen part did not work
the propane switch was broken
the citywater was out of order
The display at the kitchenwall was not fixed

30 marca 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for sharing your feedback. We understand how disappointing it can be to encounter multiple technical issues during a trip, and your comments regarding the electrical system, propane switch, water connection, and display have been shared with our team for review. We appreciate you taking the time to let us know about your experience.

Oceniono na 5 z 5

We are from Brazil

We are from Brazil, and was our first time driving a RV. The RV was great. Clean and easy to drive, ours was an RV classe C 32ft with slides out. We were in 4 adults and 2 kids. We have plenty space and comfort.
We stayed at campgrounds with f ull hookups.
We have a problem with the water heating system. Specifically with the propane heating. It took so long to heat the water with the electric system. More than an hour.
Fortunately we don’t stay in cold places for long time.
The staff were generous and helpful.
We don’t call warning the time for picking up the rv so it took some time to prepare the RV at the check in.
Besides the was a great experience, we will do it again!

31 marca 2026
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Odpowiedź od El Monte RV - Los Angeles

Thank you for the 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Oceniono na 5 z 5

RV Novices (1st time)

I wish I'd have done a better job of getting his name but I believe it was Jonathan at the Santa Fe Springs location where we picked up was INCREDIBLE. We had a wonderful check-in experience. Our drop off in Santa Cruz was lackluster in comparison.

27 marca 2026
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Odpowiedź od El Monte RV - Los Angeles

Wow, we appreciate this so much! Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of in Santa Fe Springs, and we’re grateful you trusted us with your trip. See you next time!

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