Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Chris and Tracey always been so happy to chat and help me with any issues or concerns. Always very welcoming , lovely lovely selection of Koi for all types of keeper and supporting product range excel... Zobacz więcej

Oceniono na 5 z 5

As always the service that Chris provides is excellent. His fish are very high quality Japanese koi, and every koi that I've purchased have grown into lovely looking fish. If you want high quality ser... Zobacz więcej

Oceniono na 5 z 5

I would recommend to anyone to buy from Elite Koi. Super friendly the quality of the koi is outstanding, we were due our koi to be delivered but due to a leak in our pond and it taking a little long... Zobacz więcej

Oceniono na 5 z 5

Service as always is excellent, easy to speak with and any questions are answered, also a vast array of stock, not just Japanese Koi, anything you would need, the fish are a big added bonus!!

Informacje dotyczące firmy


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

629 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always give great knowledgeable service…

Always give great knowledgeable service 😊

29 lipca 2025
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Odpowiedź od Elite Koi

Thank you, Elaine! We’re so pleased to hear you always receive great and knowledgeable service. Your continued support means a lot to the team at Elite Koi!

Oceniono na 5 z 5

Elite experience

Knowing everything will be fine having dealt with the brilliant Elite Koi Team on previous occasions, they carry out their duties with attention to detail at every point.

26 lipca 2025
Logo Elite Koi

Odpowiedź od Elite Koi

Thank you so much! We’re truly grateful for your trust and kind words. It’s great to know our attention to detail and consistency make your experience with the Elite Koi Team reassuring every time. We look forward to helping you again soon!

Oceniono na 5 z 5

Elite Koi truly lives up to its name

Elite Koi truly lives up to its name. The quality of their koi is absolutely top-tier — healthy, beautifully marked, and well cared for. You can tell they’re passionate about what they do and really know their stuff.

The team is friendly, knowledgeable, and always willing to offer expert advice, whether you're a beginner or an experienced hobbyist. Their setup is clean and professional, and the koi are displayed in excellent conditions.

Every visit or online purchase has been smooth and reliable. Shipping is handled with great care, and their customer service is second to none.

Highly recommended for anyone looking to source high-quality Japanese koi with confidence. Elite Koi is a standout in the UK koi scene.

25 lipca 2025
Logo Elite Koi

Odpowiedź od Elite Koi

Thank you, Will! What a fantastic review — we truly appreciate your thoughtful words. It’s wonderful to hear how much you value the quality of our Koi, the care we put into our setup, and the passion of the team. Your support and recommendation mean a great deal to everyone at Elite Koi. We’re proud to be part of your Koi-keeping journey!

Oceniono na 5 z 5

Novex Microscope and Slides.

One of my items was out of stock but they contacted me straight away and advised it would be in the following week which I was happy to wait, turned up within the time discussed. Overall happy with the product and service.

3 lipca 2025
Logo Elite Koi

Odpowiedź od Elite Koi

Thank you, Matt! We really appreciate your patience and understanding. We’re glad the communication was clear and the product arrived as promised. Great to hear you’re happy with both the microscope setup and the service — thanks again for your support!

Oceniono na 5 z 5

Excellent products at good prices

Excellent products at good prices. Fast delivery

24 czerwca 2025
Logo Elite Koi

Odpowiedź od Elite Koi

Thank you so much! We’re glad to hear you’re happy with the quality, pricing, and speedy delivery. Your support means a lot to the team at Elite Koi — we look forward to serving you again soon!

Oceniono na 5 z 5

I travel 1 hour down the road to get to…

I travel 1 hour down the road to get to elite koi and I can’t fault them in any way. Excellent customer service and everyone is very knowledgable. The quality of all products is top notch and always well stocked with everything I have needed. And always offered a cheeky bit of discount which makes the journey well worth it.

28 czerwca 2025
Logo Elite Koi

Odpowiedź od Elite Koi

Thank you, Craig! It means a lot to us that you’re willing to travel an hour to visit — and we’re thrilled to hear it’s always worth the journey. We’re proud to offer top-quality products, great service, and that little extra something to show our appreciation. Thanks for your continued support!

Oceniono na 5 z 5

Very grateful customer

Needed help as my fish were poorly they advised me to bring a fish in to so a scrape and then advised me what next steps and treatment was needed they are always helpful when I ring for advice would definitely recommend Elite koi staff are very helpful and friendly

26 czerwca 2025
Logo Elite Koi

Odpowiedź od Elite Koi

Thank you, Claudine! We’re so glad we could help when your fish needed care. It’s always our aim to provide friendly, expert advice when it matters most. Your recommendation and kind words mean a lot to the whole Elite Koi team — we’re always here when you need us!

Oceniono na 5 z 5

Have made multiple purchases form elite…

Have made multiple purchases form elite koi and they are brilliant had a an issue with 1 item that was clearly a manufacture fault but they was straight on it and got a replacement sent put straight away. Fantastic service from a quality team

2 maja 2025
Oceniono na 5 z 5

Absolutely 💯 the experience

As a new Elite Koi customer, this year and new to purchasing koi. I can honestly say I never met a group of people in a business that treats you as a friend. I have been made to feel very welcome. Even feel at home. The kettle is on the minute you walk through the door. The kio fish are absolutely beautiful, and I have fallen in love with many. It is very rare I walk away without a new fish to add to my collection. The advice and recommendations for looking after your fish and your pond is outstanding. And I have to say I find myself going every other week just to have a chat and a cuppa. And the auctions every week have me glue to my seat and sitting on my hands trying not to bid. But as any koi lover will know, when you fall in love. You just got to have it. Haha. Thank you Elite koi team for making me so welcome and allowing me to join a great group of people who all have a love for the beautiful Koi.

29 marca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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