Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The staff were lovey, very resssuring and helpful in every way possible. My surgeon reassured me, everyone in theatre was really helpful.

Reakcja na opinię

Oceniono na 5 z 5

Cannot rate this place highly enough. The nurses are so very caring. Nothing is too much trouble and they truly go above and beyond. Special thanks to Rosemary for looking after me so well and for exp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From the moment you arrive you are greeted in a friendly and professional way. Every member of staff you meet are friendly and seem to enjoy there job. My 2 night stay here was very enjoyable more lik... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Absolutely fantastic experience at Transform. Every single person who I had contact with treated me with respect, everyone was so friendly. From my patient consultant Barbara, to my surgeon Mr Macy's... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Grupa medyczna
  2. Ginekolog-położnik
  3. Szpital
  4. Poradnia ortopedyczna
  5. Klinika urologiczna

Napisane przez firmę

Electiva is a leading healthcare group dedicated to providing top-quality medical care to our patients. With a team of highly skilled doctors, nurses, and support staff, we are committed to improving the health and well-being of our community. At Electiva, we offer a wide range of medical services, including plastics, general surgery, bariatrics, gynaecology and much more. Our state-of-the-art facilities are equipped with the latest medical technology and equipment, ensuring that our patients receive the most advanced and effective treatments available


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hip replacement surgery

My initial enquiry was answered by Chris Markey almost immediately, and by the evening I was signed up for hip replacement surgery. 2 weeks later, I had the operation which has been successful. I had attentive contact pre-op from Chris Markey, the surgeon, Mr Makrides and an anaesthetist, nurse and physiotherapist and contact at weekend's and evenings as required. In hospital, I received attentive care, even being got out of bed at 6 am by Amit the physio, who enabled me to walk upstairs and go home on day 2. I am very happy with experience.

15 marca 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Cannot fault my stay

Cannot fault my stay, I went for private surgery November 2022 and had my own room and was regularly checked on when needed and minimal disruption when I was resting. I enjoyed my food and had cups of tea and juice whenever I asked. All of the staff treated me with dignity and were cheerful and chatty when attending to me.

I stayed for 2 days, 1 night and I’m grateful for all of the staff who looked after me so well.

18 listopada 2022
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Dan, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Lorraine was really helpful on the…

Lorraine was really helpful on the telephone going through all the options for me.

17 marca 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Ruth, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 4 z 5

Hospital Group pretty good

Really helpful staff pre and during op. Chris Markey in particular was incredibly helpful and surgery was very smooth on the day. Has been difficult getting in touch with after care questions however

22 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review James, I am glad you had a good experience recently with Transform. If you have any concerns or questions please contact our Patient Care Team via email at patientcare@transforminglives.co.uk or alternatively please call 0330 053 9115 and select option 2, the team will be happy to assist in resolving your concern or directing you to the most appropriate person/department.
Have a great day!

Oceniono na 5 z 5

Thank you to Lorraine for being so…

Thank you to Lorraine for being so informative and helpful. Really made my decision making a lot easier!

9 marca 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Elle, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Had surgery at one of the Hospital…

Had surgery at one of the Hospital Group hospitals.
All round good experience, from making the initial contact through to after care (currently 2 weeks post op).
Great customer service from Chris Markey, and thanks to my surgeon Mr Robinson.

20 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Alan, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

All staff were exceptional and put me…

All staff were exceptional and put me at ease, Chris Markey answered all my questions and got me in for surgery within 2 days

16 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Debby, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Major surgery and excellent care

I had a procdure booked with Dr Vik Vijh who is great. Patient and answered all questions as well as doinga fantastic job. The team were amazing, from reception to the night nurses. They catered to everything I needed with no display of poor attitude and constantly checked on me to ensure my blood pressure, oxygen levels were normal as well as me being responsive and in little pain as possible. They fed me constantly when I asked for food as it had been a long gap since I had last eaten the day before. The discharge process and aftercare was explained throughly and clearly. Again, all questions were answered! Will definitely use again if choosing a hospital in the future Huge thanks to the entire team!

3 marca 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Great service, very friendly and informative

I just had a very informative but very friendly chat with Lorraine from the hospital group. All information clear and settled my nerves straight away. Very reassuring.

2 marca 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Nicola, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Fantastic friendly service

Fantastic friendly service, Lorraine instantly put me at ease. Thank you so very much

1 marca 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Michelle, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

The interaction I’ve had from pre op to…

The interaction I’ve had from pre op to post op has been fantastic . Not only from Lisa my advisor at transform but also the dietitian Aimee aswell. To be fair everyone I’ve spoken to or raised any concern with about my bypass have been exceptional. I am now nearly 5 weeks post op and the care is still ongoing from transform hospital group as I receive phone calls every 2 weeks to make sure the recovery process is going to plan . Would definitely recommend to anyone who is considering this kind of surgery ⭐️

28 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Janson, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 1 z 5

Very disappointing experience

Have had a few surgeries previously and always been happy, however my latest, implant removal with uplift has left me with terrible results. My nipples are so high no bra covers them and my right breast is pulled so tight it’s lifted towards my armpit. I was promised revision surgery when Covid restrictions eased by Tamara who then went on maternity leave. This was then passed to Debbie who also promised revision surgery. I am now getting no response and have emailed the new email address as advised with no response. My original surgery was featured in a magazine and I was so happy with the results but what I have been left with now is nothing short of a nightmare. As I am now being ignored I guess I have no choice but to contact the original magazine who ran my story and tell them of my new experience

*Edited to say after recieving a response requesting I email, I have done so several times, and still no response! So poor and shameful!

20 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Hello Cheryl,
on this occasion our usual professional standards fell below our usual level which we and our patients expect. Your complaint is helpful as we always welcome feedback to improve and enhance our services. I can only apologise about your recent experience with Transform Hospital.
If you could please drop an email stating the above to patient care, I can have someone look into this for you. The updated email address is patientcare@transforminglives.co.uk
Thank you

Oceniono na 5 z 5

Had A gastric balloon done and very…

Had A gastric balloon done and very happy with the service provided and the team was very helpful.

5 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Grant, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

I have had an initial consultation with…

I have had an initial consultation with Lorraine Russell who was super knowledgeable super friendly and able to answer all my questions, a really great first impression!

13 stycznia 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review David, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Amazing service and really supportive

Amazing service and really supportive. Lorraine Russel was fantastic, couldn’t have asked for anymore with the help and advice.

10 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Kerry, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Total knee replacement

Had my first total knee replacement, second one booked too. Great service, well looked after all the way

5 stycznia 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Andrew, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Efficient and timely service

Efficient and timely service and treatment. Chris Markey was particularly helpful in dealing with arrangements and immediately resolving any difficulties that could potentially arise.

19 grudnia 2022
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Steve, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

Phone consultation

Spoke with Lorraine tonight regarding breast plant removal and reaugmentation. She was very informative and helpful with a lovely manner. Thanks Lorraine.

6 lutego 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Donna, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 5 z 5

I had a partial knee replacement which…

I had a partial knee replacement which was performed perfectly by Mr Mark Dunbar a week ago the physio got me up and walking within 24 hours came home and continued with the exercises I am know walking without any walking aids the pain has gone and reel brilliant
The staff were great in hospital and really looked after me
Looking forward to the future

29 stycznia 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Thank you for taking the time to write this review Steve, I am glad you had a good experience recently with Transform. Have a great day!

Oceniono na 3 z 5

Gastic Sleeve

My experience overall has been good, from my initial phone call conversation with Chris through to my post op nutritionist Jane.
The only negative I have is that I was discharged from the hospital with tablet/capsule form medication when it should have been soluable/liquid medication. This went against all information and advice I had been given before my surgery. Due to this I was unable to take my pain relief, stomach protector and anti-sickness medication as I could not swallow tablets. This was quite distressing and I was very uncomfortable and anxious for the few days post surgery. I did question my nurse about this on discharge but she told me that it was what I should be given as stated by the surgeon. This issue was only recified when my nutritionist called for my post op review and told me a mistake had been made. My progress was delayed as I had to then contact my GP to arrange soluable medication. Since then things are slowly getting better day by day.

13 stycznia 2023
Opinia niezależna
Logo Electiva

Odpowiedź od Electiva

Hi Sarah,
I am glad up until this issue the care you received was good, however, on this occasion our usual professional standards fell below our usual level which we and our patients expect. Your complaint is helpful as we always welcome feedback to improve and enhance our services. Thank you for your time to discuss this matter further with me, if you need anything at all don't hesitate to contact us at patientcare@transforminglives.co.uk

Thank you

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