Eldercare Solutions Ltd Recenzje 

202
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Zobacz więcej

Oceniono na 5 z 5

This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Zobacz więcej

Oceniono na 5 z 5

The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Zobacz więcej

Oceniono na 5 z 5

I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Zobacz więcej

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Napisane przez firmę

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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4,9

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
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Oceniono na 5 z 5

Highly recommended

Eldercare provided a high standard of advice and support throughout the process of deciding how best to fund my father's ongoing care. A number of options were examined and Tracy did an excellent job in explaining the pros and cons of these and obtaining multiple quotations for a Deferred Care Needs Annuity. As a result I feel we were able to obtain the best overall solution for our specific situation.

25 października 2021
Opinia niezależna
Oceniono na 5 z 5

Professional Service

When my uncle was taken into care with dementia we were thrown into a completely unknown world. Eldercare were most helpful right from our first contact, explaining clearly the options to fund his care. They provided regular updates by phone and email during the process of getting quotes for a Care Fees Annuity, and once we had decided to proceed, everything ran smoothly with the minimum input at our end. Our thanks to Tracy and Nicky for their expert and professional help.

21 września 2021
Opinia niezależna
Oceniono na 5 z 5

Thank you very much to Eldercare.

Thank you very much to Eldercare for such good advice and friendly support. It is not easy to understand the options for elderly care funding but Michael's guidance has been fantastic. Based on my experience, I would recommend Eldercare to anyone looking to secure care home funding or just wanting to explore the options.

21 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

You get what you pay for!

I would highly recommend Eldercare, who have provided my Mother and me with a first-class and very professional service. Special thanks go to Michael and Tracy for all their help and advice throughout the process of financing mum's residential care in the most cost-effective way. A Care Annuity buys peace of mind and 'does what it says on the tin'!

6 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Very happy to highly recommend

Very happy to highly recommend Eldercare and Tracy in particular. They made a complicated process easy to navigate and remained very approachable throughout. We are very happy with the outcome and that my Mother has the best possible arrangements in place to cover her care home costs. Many thanks !

28 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

I highly recommend Eldercare

I highly recommend Eldercare. They have very patiently and conscientiously walked me through the process of obtaining a care fees annuity on behalf of a relative suffering from dementia. The advice given was thorough and balanced and there is absolutely no sales pitch as such, just good advice. It would be hard to put a price on the peace of mind and confidence they have given me in my decision making.

8 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Eldercare is a very helpful company

Eldercare went to a great deal of trouble to give useful advice to my cousin and find the costs of a care fees annuity. Even though we did not follow that route in the end, their advice was invaluable. We fully intend to go back to them should my cousin's circumstances change.

Roger

7 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Could not have been more helpful

Tracy and Nicky at Eldercare could not have been more helpful. Their report, based on our detailed information, made a clear recommendation. All through the process Eldercare responded quickly and informatively to our enquiries. I would thoroughly recommend their services, when planning financially for care home fees.

16 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Thank you Eldercare Solutions

Eldercare Solutions were recommended to me soon after my mother, at very short notice, went into temporary respite care following a series of bad falls. It was a sudden & traumatic experience for the family as it quickly became clear that she could no longer live independently, so respite immediately became residential care. The financial implications of care home fees were very considerable indeed. Eldercare Solutions provided us with a Care Fees Funding Report customised around my mothers age & financial circumstances, with three possible funding strategy options. We felt that a Deferred Care Fees Annuity on the quotation provided was potentially suitable, and Tracy at Eldercare put in much time & effort responding to my myriad questions and requests for a variety of escalation options. In the end, we felt that an annuity was not going to be in our best interests given my mother's age and circumstances, but arriving at that most difficult decision was very much informed by Eldercare's expertise. I was not put under any pressure to accept the annuity offer; to the contrary, Tracy emphasised throughout that if I didn't feel my mind to be at rest with the financial solution offered, it wouldn't be doing what its most intended to do: to bring peace of mind to the annuitant and the family. I would recommend Eldercare Solutions to anyone thinking about how to fund care fees and obtaining a range of strategies and quotations. They know the care fees market. And, importantly, they understand the dilemma facing you. Highly recommended.

30 kwietnia 2021
Opinia niezależna
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Odpowiedź od Eldercare Solutions Ltd

Thank you so much for your detailed review Jeremy. We rely heavily on personal recommendation and reputation so this really is appreciated. I am glad that we were able to help you reach an INFORMED decision. That is always our aim.

Oceniono na 5 z 5

Excellent professional service

We were looking at ways to fund our mother’s care home fees and a friend recommended Eldercare. We dealt mainly with Nicky, Tracy and Roger and were very happy with the comprehensive and efficient service provided which enabled us to select a care plan that exactly suited our needs. I would not hesitate to recommend Eldercare to anyone looking into financing care home fees.

8 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Care Fees Annuity

I found Eldercare Solutions extremely professional, informative and helpful. I dealt with Tracy who always responded quickly and kept me informed along the way.
I was very pleased with the negotiation that was done on my behalf and always felt they were acting in my best interests. I would have no hesitation in recommending Eldercare.

6 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

I felt reassured and well taken care of

From the moment I filled the Care Fees Annuity Calculator to give me an idea of the cost involved in purchasing an annuity, Eldercare couldn't have been any more helpful. Estimates from the calculator were reassuringly accurate. They guided me throughout the process and answered all of the many questions I came up with. They helped make what could have been a very stressful purchase almost bearable. Thank you.

25 marca 2021
Opinia niezależna
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Odpowiedź od Eldercare Solutions Ltd

Thank you for the review and the feedback regarding the calculator - it's quite a new feature of our website so really glad it, and our advice, was helpful to you.

Oceniono na 5 z 5

Eldercare Solutions

Tracy at Eldercare Solutions has been really helpful over the past few months, as my brothers and I have been working out what to about an annuity for our mum. She has provided quotes and answered all our "many" questions quickly and knowledgeably, without applying any pressure for a sale. We've decided not purchase the annuity at the moment, but Tracy has been so understanding and has provided such excellent guidance, we really feel as though we've been able to make an informed decision. Thanks, Tracy.

18 marca 2021
Opinia niezależna
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Odpowiedź od Eldercare Solutions Ltd

Thanks Tony - I will make sure Tracy reads your lovely review. She is extremely knowledgeable in this area and a very safe pair of hands.

Oceniono na 5 z 5

Highly recommended

My brother and I are so glad we used Eldercare Solutions to advise us on care home annuities for our uncle. Tracy was fantastic - everything was explained really clearly and we were under no pressure to purchase. They are a very professional and friendly company and I have no hesitation in highly recommending them. A big thank you to Tracy, and to Roger and Nicky for all their help. We did go ahead with the annuity and are very glad we did - Eldercare Solutions are able to get quotes from providers that other advisors cannot, so it gave us piece of mind that we had chosen the best option for us and our uncle. Many thanks.

14 marca 2021
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thanks Helen - so pleased we could help and that you arrived at the right decision for your family.

Oceniono na 5 z 5

A Highly Professional Service

Michael Hastings became my advisor when I first approached Eldercare Solutions with the view to exploring a Care Annuity Plan for my aunt. I found him to be very professional, helpful and extremely knowledgeable around the subject of annuities. He was very patient in explaining the various plans and options available for consideration. He always took and returned my calls and addressed any queries I had. Michael was amiable and throughout our interaction, an easy person to talk to. He was very understanding and was quick to assure me when I had concerns. Although, we decided not to proceed with the Annuity Plan, the advice he gave has been invaluable.

12 marca 2021
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Sarah - as you can see from other reviews, Michael is an excellent adviser, a very valued team member and will always provide the right advice. We always recommend that families take advantage of our complimentary Care Fees Funding Report so that they can be clear of their options, even if the Annuity is not the end choice, as the process is usually helpful regardless.

Oceniono na 5 z 5

Prompt and clear advice

Having raised a query through payforcare.org, I was so impressed with the response I got from Nicky Cave at Elder Solutions.
Her response was very quick, answered my query/question in a very clear and concise way, and provided additional information which is extremely useful.

11 marca 2021
Opinia niezależna
Oceniono na 5 z 5

Would recommend without hesitation

My sister and I were recommended to speak to Eldercare Solutions by a friend, and were very glad we did. Mike Hastings and his colleagues could not have been more helpful or efficient. Mike helped us to navigate our way through a bewildering maze of options and decisions for our mother, at what was a very difficult time, with enormous patience, clarity and care. At no point did we feel under pressure to buy a product: indeed we were left with the impression that the client's needs always came first. In the end, we purchased a 2-year deferred care fees annuity with complete confidence that this was the right product for our mother. All in all Eldercare was just a great company to deal with.

22 lutego 2021
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you so much for this detailed and positive feedback. I shall be sure to pass on to Mike and the rest of the team.

Oceniono na 5 z 5

Excellent professional service

Excellent professional service - really beneficial when dealing with complex social care funding rules and escalating costs. Always responsive and helpful at a difficult time.

17 lutego 2021
Opinia niezależna
Oceniono na 4 z 5

Good service

Good service, sound advice and not pushy. Got 4 quotes for annuity for mother in law, decided not to proceed- no problem.

13 stycznia 2021
Opinia niezależna

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