Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Zobacz więcej
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This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Zobacz więcej
The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Zobacz więcej
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Dane kontaktowe
Mill House Farm, Mill Lane, CM23 1AD, Berden, Zjednoczone Królestwo
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
W ostatnim czasie nie zapraszano do recenzowania
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Highly recommended
Eldercare provided a high standard of advice and support throughout the process of deciding how best to fund my father's ongoing care. A number of options were examined and Tracy did an excellent job in explaining the pros and cons of these and obtaining multiple quotations for a Deferred Care Needs Annuity. As a result I feel we were able to obtain the best overall solution for our specific situation.
Professional Service
When my uncle was taken into care with dementia we were thrown into a completely unknown world. Eldercare were most helpful right from our first contact, explaining clearly the options to fund his care. They provided regular updates by phone and email during the process of getting quotes for a Care Fees Annuity, and once we had decided to proceed, everything ran smoothly with the minimum input at our end. Our thanks to Tracy and Nicky for their expert and professional help.
Thank you very much to Eldercare.
Thank you very much to Eldercare for such good advice and friendly support. It is not easy to understand the options for elderly care funding but Michael's guidance has been fantastic. Based on my experience, I would recommend Eldercare to anyone looking to secure care home funding or just wanting to explore the options.
You get what you pay for!
I would highly recommend Eldercare, who have provided my Mother and me with a first-class and very professional service. Special thanks go to Michael and Tracy for all their help and advice throughout the process of financing mum's residential care in the most cost-effective way. A Care Annuity buys peace of mind and 'does what it says on the tin'!
Very happy to highly recommend
Very happy to highly recommend Eldercare and Tracy in particular. They made a complicated process easy to navigate and remained very approachable throughout. We are very happy with the outcome and that my Mother has the best possible arrangements in place to cover her care home costs. Many thanks !
I highly recommend Eldercare
I highly recommend Eldercare. They have very patiently and conscientiously walked me through the process of obtaining a care fees annuity on behalf of a relative suffering from dementia. The advice given was thorough and balanced and there is absolutely no sales pitch as such, just good advice. It would be hard to put a price on the peace of mind and confidence they have given me in my decision making.
Eldercare is a very helpful company
Eldercare went to a great deal of trouble to give useful advice to my cousin and find the costs of a care fees annuity. Even though we did not follow that route in the end, their advice was invaluable. We fully intend to go back to them should my cousin's circumstances change.
Roger
Could not have been more helpful
Tracy and Nicky at Eldercare could not have been more helpful. Their report, based on our detailed information, made a clear recommendation. All through the process Eldercare responded quickly and informatively to our enquiries. I would thoroughly recommend their services, when planning financially for care home fees.
Thank you Eldercare Solutions
Eldercare Solutions were recommended to me soon after my mother, at very short notice, went into temporary respite care following a series of bad falls. It was a sudden & traumatic experience for the family as it quickly became clear that she could no longer live independently, so respite immediately became residential care. The financial implications of care home fees were very considerable indeed. Eldercare Solutions provided us with a Care Fees Funding Report customised around my mothers age & financial circumstances, with three possible funding strategy options. We felt that a Deferred Care Fees Annuity on the quotation provided was potentially suitable, and Tracy at Eldercare put in much time & effort responding to my myriad questions and requests for a variety of escalation options. In the end, we felt that an annuity was not going to be in our best interests given my mother's age and circumstances, but arriving at that most difficult decision was very much informed by Eldercare's expertise. I was not put under any pressure to accept the annuity offer; to the contrary, Tracy emphasised throughout that if I didn't feel my mind to be at rest with the financial solution offered, it wouldn't be doing what its most intended to do: to bring peace of mind to the annuitant and the family. I would recommend Eldercare Solutions to anyone thinking about how to fund care fees and obtaining a range of strategies and quotations. They know the care fees market. And, importantly, they understand the dilemma facing you. Highly recommended.

Odpowiedź od Eldercare Solutions Ltd
Excellent professional service
We were looking at ways to fund our mother’s care home fees and a friend recommended Eldercare. We dealt mainly with Nicky, Tracy and Roger and were very happy with the comprehensive and efficient service provided which enabled us to select a care plan that exactly suited our needs. I would not hesitate to recommend Eldercare to anyone looking into financing care home fees.
Care Fees Annuity
I found Eldercare Solutions extremely professional, informative and helpful. I dealt with Tracy who always responded quickly and kept me informed along the way.
I was very pleased with the negotiation that was done on my behalf and always felt they were acting in my best interests. I would have no hesitation in recommending Eldercare.
I felt reassured and well taken care of
From the moment I filled the Care Fees Annuity Calculator to give me an idea of the cost involved in purchasing an annuity, Eldercare couldn't have been any more helpful. Estimates from the calculator were reassuringly accurate. They guided me throughout the process and answered all of the many questions I came up with. They helped make what could have been a very stressful purchase almost bearable. Thank you.

Odpowiedź od Eldercare Solutions Ltd
Eldercare Solutions
Tracy at Eldercare Solutions has been really helpful over the past few months, as my brothers and I have been working out what to about an annuity for our mum. She has provided quotes and answered all our "many" questions quickly and knowledgeably, without applying any pressure for a sale. We've decided not purchase the annuity at the moment, but Tracy has been so understanding and has provided such excellent guidance, we really feel as though we've been able to make an informed decision. Thanks, Tracy.

Odpowiedź od Eldercare Solutions Ltd
Highly recommended
My brother and I are so glad we used Eldercare Solutions to advise us on care home annuities for our uncle. Tracy was fantastic - everything was explained really clearly and we were under no pressure to purchase. They are a very professional and friendly company and I have no hesitation in highly recommending them. A big thank you to Tracy, and to Roger and Nicky for all their help. We did go ahead with the annuity and are very glad we did - Eldercare Solutions are able to get quotes from providers that other advisors cannot, so it gave us piece of mind that we had chosen the best option for us and our uncle. Many thanks.

Odpowiedź od Eldercare Solutions Ltd
A Highly Professional Service
Michael Hastings became my advisor when I first approached Eldercare Solutions with the view to exploring a Care Annuity Plan for my aunt. I found him to be very professional, helpful and extremely knowledgeable around the subject of annuities. He was very patient in explaining the various plans and options available for consideration. He always took and returned my calls and addressed any queries I had. Michael was amiable and throughout our interaction, an easy person to talk to. He was very understanding and was quick to assure me when I had concerns. Although, we decided not to proceed with the Annuity Plan, the advice he gave has been invaluable.

Odpowiedź od Eldercare Solutions Ltd
Prompt and clear advice
Having raised a query through payforcare.org, I was so impressed with the response I got from Nicky Cave at Elder Solutions.
Her response was very quick, answered my query/question in a very clear and concise way, and provided additional information which is extremely useful.
Would recommend without hesitation
My sister and I were recommended to speak to Eldercare Solutions by a friend, and were very glad we did. Mike Hastings and his colleagues could not have been more helpful or efficient. Mike helped us to navigate our way through a bewildering maze of options and decisions for our mother, at what was a very difficult time, with enormous patience, clarity and care. At no point did we feel under pressure to buy a product: indeed we were left with the impression that the client's needs always came first. In the end, we purchased a 2-year deferred care fees annuity with complete confidence that this was the right product for our mother. All in all Eldercare was just a great company to deal with.

Odpowiedź od Eldercare Solutions Ltd
Excellent professional service
Excellent professional service - really beneficial when dealing with complex social care funding rules and escalating costs. Always responsive and helpful at a difficult time.
Found the whole exercise professional…
Found the whole exercise professional and friendly
Good service
Good service, sound advice and not pushy. Got 4 quotes for annuity for mother in law, decided not to proceed- no problem.
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