Eldercare Solutions Ltd Recenzje 

202
•
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Zobacz więcej

Oceniono na 5 z 5

This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Zobacz więcej

Oceniono na 5 z 5

The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Zobacz więcej

Oceniono na 5 z 5

I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Zobacz więcej

Informacje dotyczące firmy

  1. Finanse i ubezpieczenia

Napisane przez firmę

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Exemplary service from Eldercare…

The service we received from Eldercare was exemplary. We were originally quoted and proceeded with an annuity only to cancel it at the last minute due to a sudden deterioration in the beneficiaries health. This was done with no quibbling or cost. A year later we proceeded again with a care home annuity purchase, to completion this time and again the service has been excellent.

27 listopada 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Steve. We always try and avoid a quibble if we can!

Oceniono na 5 z 5

Everyone was very helpful and the…

Everyone was very helpful and the process was trouble free. There was no pressure. Eldercare essentially provide advice about annuities to cover care costs. They are up front about this. I did find that there are other ways for funding my mother's care that could have been effective, but in the end opted for this, as it gives less concern for possible financial issues in the future. I also found that other providers can be a little cheaper, but I think we had good value for money. So as long a you know what you want, they were very good and also gave me good contacts for organising the sale of my mum's home and organising attendance allowance.

23 listopada 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thanks so much for your comments Mike. I think, as with many industries, a specialist may charge a little more but of course, in this instance, the Insurance Company offering the lowest priced plan is only available through ourselves so, as you say, good value for money.

Oceniono na 5 z 5

Excellent service and very friendly

Excellent service and very friendly. They took us through all the options and recommended the one that was best for us and not for them. Profit did not seem to be the driver here, they really just wanted to get us the best deal. Highly recommended.

20 listopada 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you so much for this review James. We know that the option you chose is often not put forward in a fair and balanced way by other advisory firms yet we think it can be a great solution.

Oceniono na 5 z 5

Professional

Professional, approachable and very helpful advice given at all times. Fully detailed report provided setting out various options which was easy to follow and understand.

11 listopada 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thanks for taking the time to provide a review for us Gordon. Much appreciated.

Oceniono na 5 z 5

Comprehensive knowledge

I'm very happy to recommend Eldercare. Their comprehensive knowledge of care fees annuities ensured that we received a clear explanation of all available options. We now have the peace of mind which comes from knowing mum's care home fees will be met throughout her lifetime.

9 listopada 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you so much Neil and I will pass these comments on to Michael, your adviser.

Oceniono na 5 z 5

Funding our mother's care home fees

When my mother made her decision to go into a care home, my brothers and myself started considering the best ways of funding her care. Eldercare was recommended by a friend, who had used the service to fund her own mother's care home fees. From the start to the end of the process, we were offered thorough, sound and clear advice. There was no pressure at any time and everything was confirmed in writing so we could consider all the options. We now have the peace of mind that my mother care provision is in place for the rest of her life and would have no hesitation in recommending Eldercare to anyone who is seeking advice on funding care for their elderly relatives.

30 października 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Mrs Archer. I will make sure your adviser, Michael, sees your kind review and we're really pleased you have achieved that all important peace of mind as far as your mother's funding is concerned.

Oceniono na 5 z 5

Excellent

My experience with Eldercare has been second to none. The staff are professional, knowledgeable and pleasant to deal with. The annuity report we received was easy to read and helped us make the final decision on how to fund care fees. I have no hesitation in recommending Eldercare.

27 października 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Steve - our objective is always to make sure families have all the facts to make an informed decision about what works best for them as a funding solution.

Oceniono na 5 z 5

Eldercare - look no further to get advice on financing an elderly relative in a carehome

I first met a representative from eldercare during a session to talk about financing a close family member who we moved to a residential care home. He gave an honest appraisal of our personal financial situation and a recommendation that I hadn’t heard of, let alone considered. This recommendation having then searched the market was a really good option for us as a family and as a consequence has meant that we can all relax and know our care fees are taken care off. Dealing with everyone at eldercare was an absolute pleasure. No pressure at any point during the process, a relaxed approach to remaining in contact (particularly relevant in my case as there was a lot going on in the background) and a genuine interest in the welfare and financial stability of my grandmother. I couldn’t recommend eldercare highly enough in helping to unpick a minefield of a problem.

15 października 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you so much for this review - we have had several Care Homes book us to run virtual information sessions for families as a result of reading this, which can only help spread awareness of our service and the solutions we can offer.

Oceniono na 5 z 5

Easing the transition into a care home

That time when an elderly parent has to transition from living in their own home into care must always be difficult. In our case it was thrust upon us after my mother had a fall. Things were made more difficult because we lived 280 miles away and the country was in lockdown. We used Eldercare’s property disposal service which made things much easier. Then we were able to get certainty of funding for care home fees with an annuity they organised.

22 września 2020
Opinia niezależna
Oceniono na 5 z 5

Excellent, sensitive and caring service

At the age of 96 the time had come for my mother to move to a care home. I'd already thought about using the cash from the sale of her house to finance an annuity and a friend recommended Eldercare. They were briliant sorted everything and got me three competitive quotes from highly respected insurance companies. A highly prefessional service.

20 września 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Mr Farmer - it was a shame that the fourth Company was unable to quote on this occasion but glad that we could still provide you with a satisfactory solution.

Oceniono na 5 z 5

Excellent service

Understanding the whole subject of life care financing was new to us and Eldercare were superb at clearly explaining what this was all about and the numerous options open to us.
The team were thorough, patient and highly responsive thus making the task of arranging a policy on behalf of our father very straightforward.
The report provided by Tracy was comprehensive and allowed us to make a sound financial decision.
We would highly recommend them.

18 września 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Mr Smith - this is really helpful, reassuring feedback for other families thinking about taking advice from us.

Oceniono na 5 z 5

Eldercare helped,

The team at Eldercare were professional and very responsive to all my questions when seeking the right option for my Mother's care home fees. I believe they have helped to find a long-term solution/product which secures her finances.

18 września 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thanks for taking the time to review the service Susan and I am glad that the initial indicative quote that was on the table didn't prevent a solution being found.

Oceniono na 5 z 5

Excellent, professional and trustworthy

Eldercare where introduced to me as I was working through the options for my Mother's care home fees and I have to say that they have been superb. They encouraged me and found the right solution. Tracy has been very patient with all my questions and has been responsive and super professional at all times with advice, guidance and reassurance. I'm not hesitating to recommend Eldercare to anyone who needs financing help in later life.

11 sierpnia 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Hello Graham. Your review is gratefully received and I will make sure Tracy reads it!

Oceniono na 5 z 5

found eldercare solutions to be…

found eldercare solutions to be friendly helpful and professional.
totally satisfied with the great work done on behalf of my father to secure his care home fee's for the future.

4 sierpnia 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you for your comments Mike and we are really pleased to have been able to help.

Oceniono na 5 z 5

I found Eldercare to be excellent

I found Eldercare to be excellent, from my initial enquiry through to taking out a long term care annuity for my Mum. All members of the team always knew the current situation and were extremely helpful, friendly and professional. At no time was I pressured into making my decision one way or the other. Indeed, they ensured that I fully understood all the options before making my choice. I have no hesitation in recommending Eldercare to anyone considering a long term care annuity.

26 lipca 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thanks Sue - we really appreciate your kind comments and support.

Oceniono na 5 z 5

Completely professional

Eldercare provided a quick, efficient and friendly service from start to finish. All our questions were answered promptly and clearly and we never felt pressurised into agreeing to buy the care annuity. Thank you Annette and Tracy.

23 lipca 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Mark, thank you so much for the review and for using our services.

Oceniono na 5 z 5

Extremely professional service from…

Extremely professional service from Mike Hastings at Eldercare. Detailed, knowledgeable and efficient approach for our Mum looking at at annuity for a nursing home. Thank you for all your assistance. We wish you well.

20 lipca 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you for your review, Mr Evans. I have passed on to Mike who will appreciate your comments.

Oceniono na 5 z 5

Highly recommended

I would have no hesitation in recommending Eldercare Solutions to help advise on the funding of long term care for an elderly relative. All of the contacts (both by telephone and email) have been professional throughout. It is a bespoke service and I felt confident with the advice given and was navigated through the process in a kindly manner.

17 lipca 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Hello Robert - thank you so much for the review and I am glad we were able to provide a solution for your family.

Oceniono na 5 z 5

Excellent Service

Everyone I spoke to at the company was very professional and made sure that they understood our requirements before starting the process of getting quotes. The information provided was presented very well and easy to understood.

Highly recommended.

17 lipca 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

We're grateful for your review Ian, thank you.

Oceniono na 5 z 5

Happy to Recommend

I experienced quick, clear replies to questions. Once we had decided to proceed, the plan was put into force immediately. Polite and informative communications as all times. I would happily recommend.

11 lipca 2020
Opinia niezależna
Logo Eldercare Solutions Ltd

Odpowiedź od Eldercare Solutions Ltd

Thank you Mark - we're glad to have been able to help.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej