Just wonderful. There was no hard sell and no pressure - we had to put things on hold for several months due to my dad having unexpected health issues, and they couldn’t have been kinder about it. Wh... Zobacz więcej
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This summer we found out from a friend about care home annuities, this wasn't a product we were aware of, we worked with Eldercare Solutions to find the right annuity and now my Mum can live to be 100... Zobacz więcej
The team at Eldercare guided us through the options to fund my Mum's care home fees. They spent time listening to our needs and answering our questions. Several options were presented and Tracy spent... Zobacz więcej
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Dane kontaktowe
Mill House Farm, Mill Lane, CM23 1AD, Berden, Zjednoczone Królestwo
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
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Exemplary service from Eldercare…
The service we received from Eldercare was exemplary. We were originally quoted and proceeded with an annuity only to cancel it at the last minute due to a sudden deterioration in the beneficiaries health. This was done with no quibbling or cost. A year later we proceeded again with a care home annuity purchase, to completion this time and again the service has been excellent.

Odpowiedź od Eldercare Solutions Ltd
Everyone was very helpful and the…
Everyone was very helpful and the process was trouble free. There was no pressure. Eldercare essentially provide advice about annuities to cover care costs. They are up front about this. I did find that there are other ways for funding my mother's care that could have been effective, but in the end opted for this, as it gives less concern for possible financial issues in the future. I also found that other providers can be a little cheaper, but I think we had good value for money. So as long a you know what you want, they were very good and also gave me good contacts for organising the sale of my mum's home and organising attendance allowance.

Odpowiedź od Eldercare Solutions Ltd
Excellent service and very friendly
Excellent service and very friendly. They took us through all the options and recommended the one that was best for us and not for them. Profit did not seem to be the driver here, they really just wanted to get us the best deal. Highly recommended.

Odpowiedź od Eldercare Solutions Ltd
Professional
Professional, approachable and very helpful advice given at all times. Fully detailed report provided setting out various options which was easy to follow and understand.

Odpowiedź od Eldercare Solutions Ltd
Comprehensive knowledge
I'm very happy to recommend Eldercare. Their comprehensive knowledge of care fees annuities ensured that we received a clear explanation of all available options. We now have the peace of mind which comes from knowing mum's care home fees will be met throughout her lifetime.

Odpowiedź od Eldercare Solutions Ltd
Funding our mother's care home fees
When my mother made her decision to go into a care home, my brothers and myself started considering the best ways of funding her care. Eldercare was recommended by a friend, who had used the service to fund her own mother's care home fees. From the start to the end of the process, we were offered thorough, sound and clear advice. There was no pressure at any time and everything was confirmed in writing so we could consider all the options. We now have the peace of mind that my mother care provision is in place for the rest of her life and would have no hesitation in recommending Eldercare to anyone who is seeking advice on funding care for their elderly relatives.

Odpowiedź od Eldercare Solutions Ltd
Excellent
My experience with Eldercare has been second to none. The staff are professional, knowledgeable and pleasant to deal with. The annuity report we received was easy to read and helped us make the final decision on how to fund care fees. I have no hesitation in recommending Eldercare.

Odpowiedź od Eldercare Solutions Ltd
Eldercare - look no further to get advice on financing an elderly relative in a carehome
I first met a representative from eldercare during a session to talk about financing a close family member who we moved to a residential care home. He gave an honest appraisal of our personal financial situation and a recommendation that I hadn’t heard of, let alone considered. This recommendation having then searched the market was a really good option for us as a family and as a consequence has meant that we can all relax and know our care fees are taken care off. Dealing with everyone at eldercare was an absolute pleasure. No pressure at any point during the process, a relaxed approach to remaining in contact (particularly relevant in my case as there was a lot going on in the background) and a genuine interest in the welfare and financial stability of my grandmother. I couldn’t recommend eldercare highly enough in helping to unpick a minefield of a problem.

Odpowiedź od Eldercare Solutions Ltd
Easing the transition into a care home
That time when an elderly parent has to transition from living in their own home into care must always be difficult. In our case it was thrust upon us after my mother had a fall. Things were made more difficult because we lived 280 miles away and the country was in lockdown. We used Eldercare’s property disposal service which made things much easier. Then we were able to get certainty of funding for care home fees with an annuity they organised.
Excellent, sensitive and caring service
At the age of 96 the time had come for my mother to move to a care home. I'd already thought about using the cash from the sale of her house to finance an annuity and a friend recommended Eldercare. They were briliant sorted everything and got me three competitive quotes from highly respected insurance companies. A highly prefessional service.

Odpowiedź od Eldercare Solutions Ltd
Excellent service
Understanding the whole subject of life care financing was new to us and Eldercare were superb at clearly explaining what this was all about and the numerous options open to us.
The team were thorough, patient and highly responsive thus making the task of arranging a policy on behalf of our father very straightforward.
The report provided by Tracy was comprehensive and allowed us to make a sound financial decision.
We would highly recommend them.

Odpowiedź od Eldercare Solutions Ltd
Eldercare helped,
The team at Eldercare were professional and very responsive to all my questions when seeking the right option for my Mother's care home fees. I believe they have helped to find a long-term solution/product which secures her finances.

Odpowiedź od Eldercare Solutions Ltd
Excellent, professional and trustworthy
Eldercare where introduced to me as I was working through the options for my Mother's care home fees and I have to say that they have been superb. They encouraged me and found the right solution. Tracy has been very patient with all my questions and has been responsive and super professional at all times with advice, guidance and reassurance. I'm not hesitating to recommend Eldercare to anyone who needs financing help in later life.

Odpowiedź od Eldercare Solutions Ltd
found eldercare solutions to be…
found eldercare solutions to be friendly helpful and professional.
totally satisfied with the great work done on behalf of my father to secure his care home fee's for the future.

Odpowiedź od Eldercare Solutions Ltd
I found Eldercare to be excellent
I found Eldercare to be excellent, from my initial enquiry through to taking out a long term care annuity for my Mum. All members of the team always knew the current situation and were extremely helpful, friendly and professional. At no time was I pressured into making my decision one way or the other. Indeed, they ensured that I fully understood all the options before making my choice. I have no hesitation in recommending Eldercare to anyone considering a long term care annuity.

Odpowiedź od Eldercare Solutions Ltd
Completely professional
Eldercare provided a quick, efficient and friendly service from start to finish. All our questions were answered promptly and clearly and we never felt pressurised into agreeing to buy the care annuity. Thank you Annette and Tracy.

Odpowiedź od Eldercare Solutions Ltd
Extremely professional service from…
Extremely professional service from Mike Hastings at Eldercare. Detailed, knowledgeable and efficient approach for our Mum looking at at annuity for a nursing home. Thank you for all your assistance. We wish you well.

Odpowiedź od Eldercare Solutions Ltd
Highly recommended
I would have no hesitation in recommending Eldercare Solutions to help advise on the funding of long term care for an elderly relative. All of the contacts (both by telephone and email) have been professional throughout. It is a bespoke service and I felt confident with the advice given and was navigated through the process in a kindly manner.

Odpowiedź od Eldercare Solutions Ltd
Excellent Service
Everyone I spoke to at the company was very professional and made sure that they understood our requirements before starting the process of getting quotes. The information provided was presented very well and easy to understood.
Highly recommended.

Odpowiedź od Eldercare Solutions Ltd
Happy to Recommend
I experienced quick, clear replies to questions. Once we had decided to proceed, the plan was put into force immediately. Polite and informative communications as all times. I would happily recommend.

Odpowiedź od Eldercare Solutions Ltd
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