I am in Australia and bought software online and they sent me the wrong one. I cannot contact them via email or phone at all. They can email me all the time no problem but there is no hope in hell of... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Second EK tech help for installation. Eric was very careful to listen to my problem and helped me work around the link for screen share which did NOT appear on MacBook Pro screen as expected. The fi... Zobacz więcej
Even one star is too many. I received the wrong software and attempted to reach their customer service. My email bounced back and when I called the phone number a recording came on saying the number w... Zobacz więcej
Through his assistance and patience, Eric literally prevented me from sailing my new MacBook across the room. With zero success on my own, I tried for hours to create a new Microsoft.com account so th... Zobacz więcej
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Dane kontaktowe
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great Experience!
Great Experience!
Emre helped me to install my new software without any issues! He was kind and polite...it was a pleasure working with him!
EKSoftware customer service is awesome.
I purchased Microsoft Outlook from EKSoftware today. The download was sent by email within 30 minutes of placing the order. I started downloading the software but ran into some conflicts with other Microsoft Office software already installed on this new PC. I contacted the EKSoftware customer service group and connected up with Emre. We worked by both phone and chat. He quickly recognized the problem and suggested handling the solution thru remote access to my PC. He resolved all the issues and had the new Outlook software installed very quickly. If you need help with EKSoftware downloads, I highly recommend working with Emre.
Emre the great
What made my experience great was Emre, who walked me through every step in the process. It is rare to find such an individual with the knowledge and patience navigate through a complex process.
You accomplished what you promised and…
You accomplished what you promised and MORE. I have given a 5 but my email that worked for all your other communication didn't work for the download and I had to use an alternate.
I'm sure Emre didn't have control of that but I suspect your company did.
Great service....
After purchasing the software I couldn't use it so I asked for support. Emre responded immediately and after a few minutes (I have a very slow computer so he was very patient) resolved my problem. Thank you Emre for both your patience and support!
So easy to order
So easy to order, download and activate. Will make many of my project tasks and correspondence much easier!
Daniel is very knowledgeable and…
Daniel is very knowledgeable and extremely patient while assisting with my questions. I feel very good about my purchase because of his assistance.
Quick, clear and Friendly!
Very impressive!
I was impressed with the instructions to load this software on my computer. There were no glitches! Great price, as well!
Daniel did a great job!
Daniel helped me through the process of entering the software package on my old computer. He was competent, patient, thorough and pleasant. That's as good as it gets!
Emre was the tech who helped me
Emre was the tech who helped me. He took care of everything and lifted a heavy load off my shoulders. We went remote. My Office 2021 is now running with lightening speed, thanks to Emre. He's by far the best tech I've ever worked with. Kudos to him!
Emre went over and above to make sure…
Emre went over and above to make sure that I was satisified with the install. I was having trouble and he had the patience to walk me through it several times. Awesome!
My order arrived quickly and was as…
My order arrived quickly and was as advertised. Cost was very competitive. I had no trouble downloading to my computer. I would buy from these people again.
Emre was super responsive to my…
Emre was super responsive to my question and helped me get the answers I needed thanks!
Eric from GetMSOffice company was…
Eric from GetMSOffice company was really helpful.
Emne was awesome!
Emne was awesome!
He helped me tremendously and I really appreciate it. He is a true professional, I am not.
Emre is a SUPERSTAR tech !!
OMG.....you are so good Emre! Thank you so much! I opened up the Word and Excel documents and can now make changes. I have been trying to fix this for a week now. Microsoft techs had no idea what to do. I went thru 3 Microsoft techs and they only messed me up. I called you and you fixed it in minutes!! Incredible!
I appreciate your customer service and your kindness in helping me with this. I will definitely be referring you to my friends and associates.
Deb :)
MS Office 365 and Outlook 2021
I had spent $160 on new software. When I followed the instructions and hit the install button it then went on an hour upon hour of circling with no result. I reached out to him because I was worried that I might not be able to get to someone but I wouldnt get my software. Paul reassured me in his email and game me the correct resolution. I am up and running. Thank you
Emre helped with MS Office Install
Emre helped me get through the software addition easily and quickly. He gave me very good, clear directions and was very patient. Emre provided the technical customer service that is very rare today. I appreciate his help very much and hope his supervisor appreciates him as well.
In the end I had to cancel my order
In the end I had to cancel my order. EKsoftware was responsive and quick with the process.
Legit and quick to help.
Was a little concerned to buy from a not so well known site. So, when my product key didn't show up I was getting a little concerned. I hit up support and spoke with Joe and he got it sent over right away. Joe even offered to stay on to make sure I didn't run into any issues installing Microsoft Office. Joe was very kind and helpful.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








