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Evergreen Credit Union Recenzje 

394
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. również w kategorii:
  3. Bankomat
  4. Spółdzielnia kredytowa

O Evergreen Credit Union

Napisane przez firmę

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Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

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Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4,8

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I was anxious when I called egcu.org on…

I was anxious when I called egcu.org on Monday March 30, 2024. I spoke with Sara Adams and an IT person (Paul?). Sara is an asset to the establishment, helpful and knowledgeable. I want this commendation to be part of her permanent personnel record and for her to be recognized for her fast, courteous service! Thank you Sara.
Linda A. McCann

1 maja 2024
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Odpowiedź od Evergreen Credit Union

Hi Linda,

Thank you very much for sharing your experience with us, and highlighting Sarah and Paul! We're glad they were able to give you peace of mind.

All the best,
Emma
Evergreen CU

Oceniono na 5 z 5

I have spoken with Lilly twice in two…

I have spoken with Lilly twice in two days. Lilly was extremely patient and incredibly helpful!

3 maja 2024
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Odpowiedź od Evergreen Credit Union

Hi there,

Thank you for sharing your experience with Lilly! As always, if you have any questions about your account give us a call at (207) 221-5000 or visit your closest Evergreen branch.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Thank you so much for helping me out…

Thank you so much for helping me out ☺️🙏🙏🙏☺️☺️ I am having a blessed day today ❤️❤️❤️🌹❤️

3 maja 2024
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Hi Erica,

We're so happy you had a great experience with us! Have an amazing day!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Pleasant Dealings

Denise Manchester was very helpful and I’m glad I connected with her. All staff were polite and helpful.

1 maja 2024
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Odpowiedź od Evergreen Credit Union

Hello,

Thank you for letting us know about your experience. We're happy to hear that Denise was able to help you!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Best Credit Union

I have been with Evergreen Credit Union for many, many years and look forward to many more years. in all of those years everyone associated with Evergreen has been helpful and a pleasure to do business with and very, very pleasant. This includes everyone tellers, customer relations people, mid level management, top dogs. I could thank a lot of the staff by name at the credit union but it would include everyone. I would like to congratulate Evergreen Credit Union for building such a fine organization. Evergreen Credit Union is a wonderful partner and participant in the neighborhood and beyond. Kudo's Evergreen keep up the good work.

29 kwietnia 2024
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Odpowiedź od Evergreen Credit Union

Hi Donna,

Thank you very much for the kind words! We're so happy to have built a credit union that can serve community members just like you.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Security

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare.
The potential for a possible scam or worse gave me pause before answering. The 'authentication' (I guess) somehow gave sufficient proof so I was then able to log into my account.
I also had a rather minor request to edit the names on specific accounts.
My call was taken by Danielle and together we were able to address and resolve.
Having employees who feel professional yet personable service are critical in securing confidence in both Evergreen and their employees.
Your mission and mine were met by Danielle.

20 kwietnia 2024
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Odpowiedź od Evergreen Credit Union

Hi Ken,

Thank you for sharing you Evergreen Experience with us! We're happy to see that Danielle helped answer your questions. As always, please let us know if you have any questions about your account.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Great Experience

Sarah was promptly responsive and made the transaction so easy from beginning to end. Will definitely be working with her again!

9 kwietnia 2024
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Odpowiedź od Evergreen Credit Union

Hi Maegan,

Thank you for sharing your great experience with Sarah! Our team is happy to help.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Very efficiently took care of my issue

Very efficiently took care of my issue, and was very friendly.

2 kwietnia 2024
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Odpowiedź od Evergreen Credit Union

Hi Walter.

Thank you for sharing your Evergreen experience with us! As always, if you have any questions about your account feel free to call us at (207) 221-5000 or visit your closest Evergreen branch.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Great customer service

Danielle in customer service was great in helping me track down a couple checks from 2021.

1 kwietnia 2024
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Odpowiedź od Evergreen Credit Union

Hi Chris,

We're glad you had a great experience with Danielle! Thank you for leaving a review with us.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Great customer service,

Great customer service,. quick turn around time when I was going against the clock
Thank you

29 marca 2024
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Odpowiedź od Evergreen Credit Union

We're happy to help, Shayne. Thanks for leaving a review!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Sarah in Windham has been awesome

Sarah in Windham has been awesome, very helpful!!!

26 marca 2024
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Odpowiedź od Evergreen Credit Union

Thank you for your review! If you have any questions, our team is happy to help at (207) 221-5000, or you can visit your preferred branch.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

My call to Member Services was answered…

My call to Member Services was answered immediately. Rebecca fixed my issue promptly and walked me through the process until it was resolved. I appreciate this level of customer service. It is rarer these days and certainly doesn't go unnoticed. Thank you!

21 marca 2024
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Odpowiedź od Evergreen Credit Union

Thank you for your review, Joshua! We're happy Rebecca was able to efficiently resolve any issues you had!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

would definately recommend

After much research we found this credit union offered the best interest rate on an auto loan. The branch manager who assisted us was friendly, knowledgeable and genuinely interested in helping make the experience pleasant and efficient. I would definitely recommend the credit union and look forward to doing business with them.

13 marca 2024
Oceniono na 5 z 5

Jenn was so amazing

Jenn was so amazing. She really helped me thru out the process pf my refinance. kudos to her.

27 lutego 2024
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Odpowiedź od Evergreen Credit Union

We're so glad Jenn was able to help you with your refinance! Thank you for leaving a review.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Chelsey C has helped me…& continues to…

Chelsey C has helped me…& continues to help me….as I rebuild following divorce. She is kind & empathetic…she works hard for creative solutions…& has helped me tremendously….allowing me to see the steps I need to take to achieve my goals. She is a true and genuine treasure. ECU is lucky to have her.

1 marca 2024
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Odpowiedź od Evergreen Credit Union

Thank you for sharing your experience with us! Chelsey is amazing, and we're glad she has helped you time and time again.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Thanks to ECGU's debit/credit card fraud staff

I really appreciate the debit/credit fraud department of Evergreen Credit Union. They have caught unauthorized use of my debit card at least twice, and had my new card waiting for me at the credit union within half an hour. All the staff have been very helpful, pleasant, efficient and have saved me a lot of grief by catching fraudulent use of my debit card.

1 marca 2024
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Thank you for leaving a review with us, Diana! We're happy to bring you ease of mind. As always, give us a call if you have any questions.

Best,
Evergreen CU

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