We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Zobacz więcej
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I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Zobacz więcej
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The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... Zobacz więcej
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Informacje dotyczące firmy
- Instytucja finansowa
- również w kategorii:
- Bankomat
- Spółdzielnia kredytowa
O Evergreen Credit Union
Napisane przez firmę
Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Serving Mainers Since 1951
Napisane przez firmę
- Committed to Serving All of Southern Maine
- With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.
Dane kontaktowe
225 Riverside St. , 04103, Portland, Stany Zjednoczone
- 207 221 5000
- egcu.org
Evergreen Credit Union
4,8
Doskonała
394 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Rebecca was extremely helpful with all…
Rebecca was extremely helpful with all my needs and made the process super easy
6 sierpnia 2024
Odpowiedź od Evergreen Credit Union
Thank you for leaving a review with us! We're happy Rebecca helped you.
Best,
Emma
Evergreen CU
My Experience with Evergreen has always…
My Experience with Evergreen has always been nothing but Positive. Judy Brochu was very helpful and professional. I've never had any issues with Evergreen. Thanks again Judy, Dale Anketell.
30 lipca 2024
Odpowiedź od Evergreen Credit Union
Hello Dale,
We're happy to hear Judy was able to help you! We always aim to provide world-class service for our members.
Best,
Emma
Evergreen CU
Disappointed
I was very disappointed to be denied a credit card from Evergreen. We successfully paid our boat loan with them and were looking for a good credit card to transfer a higher interest one.
We are homeowners with no mortgage who have been with Evergreen for 5 years. Maybe it's because we are retired?
18 lipca 2024
Opinia niezależna
Odpowiedź od Evergreen Credit Union
Hi Marian,
We understand how frustrating it can be to be denied for lending opportunities. It is never our intention to deny you from a card or loan. We are happy to work with you to make sure that next time you apply for a credit card with us that there is a very high chance you will be approved.
If you have any questions about the card approval process, we encourage you to speak with an Evergreen team member at your nearest branch.
Best,
Emma
Evergreen CU
Odpowiedź od Evergreen Credit Union
That is what we strive for. Thank you for leaving a review with us!
Amazing Team at Evergreen
I just wanted to thank the Evergreen Team again for all they did to assist my husband and I in securing an auto loan. We definitely were not the easiest people to work with our constant questions but their quick, efficient, and friendly attitudes made us feel at ease and comfortable throughout the entire process. I was able to pick up my car the same day after receiving excellent service at the South Portland location even coming in with only a few minutes until close. Im so grateful to have Evergreen, and proud to have them as our trusted credit union!
9 lipca 2024
Odpowiedź od Evergreen Credit Union
Hi Ashleigh,
It was our pleasure to serve you and your husband! We're happy to hear your auto loan process went successfully. Thank you for sharing your experience!
Best,
Emma
Evergreen CU
Great customer service
My wife and I are buying are house and something appeared on my credit report which was no longer my affiliation. Rebecca was very helpful and fast in getting a letter out to me to clear things up.
Buying a house is pretty stressful and when odd things pop up its great to know ECU and people like Rebecca are your corner to take quick action.
THANK YOU REBECCA!
2 lipca 2024
Odpowiedź od Evergreen Credit Union
Thank you for reaching out to us to help with your credit report. We're happy to hear Rebecca answered your questions and helped you in the best way possible!
Best,
Emma
Evergreen CU
Evergreen Credit Union was amazing to…
Evergreen Credit Union was amazing to work with. Sarah Hutchins, our Mortgage Loan Originator, went above and beyond in guiding us through the loan process. There were many calls accommodating after work hours, which I was grateful for. Thank you Sarah for helping us with closing on our forever home!
Sherry
2 lipca 2024
Odpowiedź od Evergreen Credit Union
We're happy Sarah was able to help you, Sherry! Thank you for choosing us for your loan.
Best,
Emma
Evergreen CU
My experience is great
My experience is great, evergreen credit union are the best ever
28 czerwca 2024
Opinia niezależna
Odpowiedź od Evergreen Credit Union
That's what we like to hear! Thank you for the kind words, Bassy.
Best,
Emma
Evergreen CU
Easy and pleasant to deal with
Easy and pleasant to deal with, understanding and helpful
10 czerwca 2024
Odpowiedź od Evergreen Credit Union
Thank you very much, Anne! We're happy to help.
Best,
Emma
Evergreen CU
I requested bank statements and the…
I requested bank statements and the request was fulfilled within 15 minutes. Great customer service!
The only feedback I would provide is having a place online to view the statements in PDF format so customers could download them without having to request them in the future. This would remove the extra step of requesting them.
18 czerwca 2024
Odpowiedź od Evergreen Credit Union
Hi Noel,
Thank you very much for your feedback and your review! We appreciate the kind words.
You can download your statements as PDFs anytime through our Online Banking services. On your desktop computer, visit egcu.org and log into Online Banking. Once you are logged in, click the "Other Services" menu, then click "eDocuments". From there, you can export any monthly statement as a PDF.
If you ever have any questions, our Member Experience Center is happy to help by calling (207) 221-5000. Of course, if you would like to visit your nearest Evergreen location, our teams are ready to assist.
Thanks again for your review,
Emma
Evergreen CU
Great experience
I had multiple scam charges ending in a negative balance with OD charges and I worked with Rebecca Lanefski and we were able to resolve all my account issues quickly and she was very delightful, knowledgeable, and easy to work with. Thank you Rebecca and thank you evergreen for your support!!!!
18 czerwca 2024
Odpowiedź od Evergreen Credit Union
We're happy Rebecca could help you, Matthew! Thanks for sharing your experience.
Best,
Emma
Evergreen CU
All my questions were answered in a…
All my questions were answered in a timely manner and customer service was awesome.
Thank you
7 czerwca 2024
Odpowiedź od Evergreen Credit Union
We're always happy to help, Terrie. Thank you for your review!
Best,
Emma
Evergreen CU
Rebecca did a wonderful job
Rebecca did a wonderful job! My problem was handled quickly, friendly, and with professionalism. Always love working with the folks at Evergreen.
31 maja 2024
Odpowiedź od Evergreen Credit Union
Thank you for sharing your experience with Rebecca, Dan! We appreciate your review.
Best,
Emma
Evergreen CU
Lady was helpful
22 maja 2024
Odpowiedź od Evergreen Credit Union
Thank you, Steven! Our team is happy to help.
Best,
Emma
Evergreen CU
The whole experience was very smooth
The whole experience was very smooth. Al my questions were immediately answered. Very professional and efficient.
28 maja 2024
Odpowiedź od Evergreen Credit Union
That's great to hear! Thank you for leaving a review with us.
Best,
Evergreen CU
Best Ever Banking Experience
Casey has been amazing to work with. I have been waiting for a vehicle to arrive for months and through the entire process, Casey has been informative, responsive and friendly. I am a first time customer and I am so impressed. When I told the finance department at the dealership our rate, they said they wouldn’t even try to match it because they couldn’t get close. My husband is a veteran and we really appreciate the rate discount. It’s an incredible thing to do. Thank you for being the bright side of buying a car.
23 maja 2024
Odpowiedź od Evergreen Credit Union
Hi Lindsay,
We're glad Casey helped you in so many ways! Thank you for sharing your experience with us.
Best,
Emma
Evergreen CU
Sarah did a great job helping me with…
Sarah did a great job helping me with my questions today! I appreciate it very much!
Thank you
Tara
22 maja 2024
Odpowiedź od Evergreen Credit Union
Hi Sarah,
We're glad to hear Sarah was able to ease your mind! Thank you for leaving a review.
Best,
Emma
Evergreen CU
Your Customer Service is great!
Your Customer Service is simply the best at answering my questions. I appreciate how awesome Evergreen has been!
14 maja 2024
Odpowiedź od Evergreen Credit Union
Hi Mike,
Thank you for letting us know! We're happy to help answer your questions.
Best,
Emma
Evergreen CU
Some of the most help and friends…
Some of the most help and friends people I know easy to find and allways smiling to see U and good to know what I was doing
11 maja 2024
Opinia niezależna
Odpowiedź od Evergreen Credit Union
Thank you for sharing your experience, Natalie! We're happy to help!
Best,
Emma
Evergreen CU
Exceptional Service From Entering to Exiting!
We wanted to extend our gratitude to the exceptional team that works at the Riverside Evergreen Credit Union branch. The atmosphere promoted at ECU is inviting, friendly, professional, efficient, and caring. Whether you are making a deposit, lost your debit card, or are taking out a loan... you will be taken care of by this incredibly accommodating and lovely team.
Thank you for the many years of exceptional service!
10 maja 2024
Odpowiedź od Evergreen Credit Union
Thank you, Noyes Family! We're always happy to help.
Best,
Emma
Evergreen CU
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.