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Evergreen Credit Union Recenzje 

394
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We found Judy Brochu to be sincerely warm and friendly. Anyone can read a script but Judy was obviously doing more than that. She was knowledgeable and patient and took our information and pass... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great experience with Cassandra Hanson and a lease to used-car loan. These can be complicated, starting with the lease lienholder. Cassandra made it easy. Also, I would like to include Isiah, who... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I called the Evergreen's Portland location on Saturday, 04.20.2024. It seemed a log in change had been made which asked if I were an adult. The posting was done by Cloudflare. The potential... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The woman in the office to the left as you enter the bank (Julie?) helped us as she could see that the tellers were busy. She invited us into her office and helped us with a kind and professional man... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instytucja finansowa
  2. również w kategorii:
  3. Bankomat
  4. Spółdzielnia kredytowa

O Evergreen Credit Union

Napisane przez firmę

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Evergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

Napisane przez firmę

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4,8

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The staff is courteous

The staff is courteous, respectful and knowledgeable about my questions and concerns. They are extremely responsive whether in person or on the phone. They always thank me for being a customer. I was with a bank for 45 years prior to joining Evergreen and never felt appreciated the way I have since joining Evergreen. I have already referred a number of friends to join.

20 lutego 2024
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Odpowiedź od Evergreen Credit Union

Thank you for leaving a review, Mary! We're happy to help, and lucky to have you as a member.

Best,
Evergreen CU

Oceniono na 1 z 5

NEVER TRUST EVERGREEN CREDIT UNION

NEVER TRUST EVERGREEN CREDIT UNION.

My ex wife was the target of a dental scam in a foreign country. She was coerced into signing a document agreeing to an evaluation, and coerced her into charging what she told was a nominal fee for the evaluation. Instead they charged her around $500 on the Evergreen account and instead of protecting us, this is what Evergreen said...

"Good morning Peter,

I spoke with (ex-wife) yesterday as you know, she told me that she found out after her visit that some of the services that dentist did were covered by her dental plan, and she believes she shouldn’t have to pay them. I am sorry she had a bad experience with them, I recommended xxxx file a complaint against the dental office. I understand she may be apprehensive to go to the police, but if you are saying these aren’t her signature this is now a legal matter.

(Ex-wife) did mention reviews, reviews are not something we can use in disputes. At this time this case is closed."

22 lutego 2024
Opinia niezależna
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Odpowiedź od Evergreen Credit Union

Thank you for leaving a review with us, Peter. We appreciate your feedback and honesty in this matter. Evergreen Credit Union is committed to assisting our members to the best of our ability.

If your ex-wife has any questions about her account, she is welcome to call us directly at (207) 221-5000.

Best,
Evergreen CU

Oceniono na 5 z 5

Great people and banking experiences

I have known about Evergreen Credit Union since my grandmother was a member when it was SD Warren credit union in Westbrook. Evergreen has helped me many times with not only banking but personal & auto loans as well as my family and friends. The staff I have worked with & interacted with at Evergreen are friendly, personable and willing to help whatever my needs might be. I feel good knowing I can make a call and whomever I speak with will try to help or find someone who can, and I look forward to many more year's banking with Evergreen. Thank you!

21 lutego 2024
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Odpowiedź od Evergreen Credit Union

Thank you, Heidi! We love hearing about families coming to Evergreen. We're happy to help.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Happy customers…

We like having our financial services locally. We have been With Evergreen Credit Union for over 30 years. They have very knowledgeable representatives who go out of their way to help us. They are truthful with their dealings with us. It is nice to know we can get the solution that fits our needs, at a reasonable price.

9 lutego 2024
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Odpowiedź od Evergreen Credit Union

We're happy to help you every step of the way, Denise. Thank you for your long-term membership, and for sharing your experience with us!

Best,
Evergreen CU

Oceniono na 5 z 5

JESSICA was extremely responsive and…

JESSICA was extremely responsive and made our camper purchase very easy.
As soon as I emailed her she was respond immediately!
It was incredible!

2 lutego 2024
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Odpowiedź od Evergreen Credit Union

Thank you for sharing your experience with us, Michele! Congratulations on your camper!

Best,
Evergreen CU

Oceniono na 5 z 5

Review of my personal loan request experience

Jenn Perreault was very pleasant to work with and was very knowledgeable about what she needed to do to process my request for a personal loan.

8 stycznia 2024
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Odpowiedź od Evergreen Credit Union

We're so glad Jenn was able to help, Steve! Thank you for leaving a review.

Best,
Evergreen CU

Oceniono na 5 z 5

Jennel berry was amazing and will be…

Jennel berry was amazing and will be working with her again in the near future

9 lutego 2024
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Odpowiedź od Evergreen Credit Union

Thank you for sharing your experience you had with Jennel! We're glad she was able to help you.

Best,
Evergreen CU

Oceniono na 4 z 5

Regional Transportation Program

It took awhile but they were able to get the info I needed for an application for rides from my town to Portland.

7 lutego 2024
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Odpowiedź od Evergreen Credit Union

Hi Sandy,

Thank you for sharing your experience with us. If you have any other questions, our team is happy to help.

Best,
Evergreen CU

Oceniono na 5 z 5

The people that call on the 800 fraud…

The people that call on the 800 fraud prevention line to alert you are terrible. The woman was so rude to me. I called the credit union it was treated properly.

29 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Good morning,

We're glad we could help answer your questions about fraud and scams. If you have any questions about your account, our Member Experience Center team is happy to help by calling (207) 221-5000.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Rebecca took care of my issue I was…

Rebecca took care of my issue I was having. I had money taken out of my account that I didn't do. She took care of it.
I am extremely grateful for all she did.
Sue Morse

26 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Hi Sue,

We're glad Rebecca was able to resolve your issue and give you piece of mind. Thank you for sharing your experience with us!

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Sara was excellent today

Sara was excellent today! She was able to explain all the necessary details about changing our account, and was very helpful in terms of knowing how to best go forward. She was very patient, considerate and demonstrated excellent customer service skills. We would recommend her to anybody, thanks so much Sarah

25 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Hi Rosie,

Thank you for sharing your experience with us! We're happy Sara was able to answer your questions about our accounts and how to move forward in the best way for you.

Best,
Evergreen CU

Oceniono na 5 z 5

Judy was wonderful

Judy was calm, informative, patient and lovely to speak to. She was able to find the issue and solve it quickly. I really appreciate her help!

24 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Hi there,

We're glad Judy was able to help you! Thank you for sharing your experience.

Best,
Evergreen CU

Oceniono na 5 z 5

Unauthorized charge

Judy was professional, informative and respectful! Great job!

24 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Hi Steve,

We're glad Judy was able to help take the next steps on the unauthorized charge. As always, feel free to call us at (207) 221-5000 with any questions.

Best,
Evergreen CU

Oceniono na 5 z 5

Overdraft refunded

I was only asking for 1 or 2 of the 3 overdraft fees as the mistake was ours. However, the manager did all 3 knowing it was an issue of using the wrong card when traveling to Bangor last weekend.

Every time I call, the employees are always polite and attentive.

19 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Thank you for your review, Deantha! As always, call us at (207) 221-5000 or visit your local branch if you have any questions.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Always helping no matter the issue

I travel for work and youbguys have always helped with any issues I have had while I go all pver the US. My brother is currently over seas and has had some issues. The Evergreen employees have always quickly help fix any issues. Once again you guys rock.

18 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Thank you for leaving a review! We're happy to help.

Best,
Evergreen CU

Oceniono na 5 z 5

I was surprised how fast you approved…

I was surprised how fast you approved my car loan I went 5 days with out a vehicle after my accident. Thank you for your timely affective decision making. I will now be a customer for life.

17 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Thank you, Nick! We're happy we could get you into a new vehicle quickly. Give us a call at (207) 221-5000 if you have any other questions.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Super impressed !!

Happy Alexander made the refinance on my motorcycle extremely easy and not only did she do an awesome job she suggested that I balance transfer a couple high interest credit cards ! I am extremely impressed with the entire experience and would highly recommend Evergreen Credit Union to anyone because of her professional skills!

9 stycznia 2024
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Odpowiedź od Evergreen Credit Union

We're so glad Happy was able to help you with your refinance! Thank you for your review, Davon.

Best,
Emma
Evergreen CU

Oceniono na 5 z 5

Thank You!!!

My experience was Evergreen could not have been any more positive! Members were very knowledgeable and super responsive, working hard to address some immediate and longer term financial needs. I especially appreciate the help from Jenn and Chelsey. They were amazing!

8 stycznia 2024
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Odpowiedź od Evergreen Credit Union

Hi Ron,

Thanks for leaving a review with us! Chelsey and Jenn are amazing at what they do, and we're glad they were able to help!

Best,
Evergreen CU

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