Edward Mellor Recenzje 

155
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Edward Mellor's Marple branch. My husband & I are really grateful to the team's professionalism and great effort to find the right buyer for our property. We've tried numerous estate agents in the a... Zobacz więcej

Oceniono na 5 z 5

Natalie from hazel grove was great, she rang me on a regular basis and kept me so well informed of the progressof sale I was buying. Rachael was really helpful too! Katie, tai, Jack at the edgely br... Zobacz więcej

Oceniono na 5 z 5

Kate Freer from Stockport auction sales is amazing, she helped us with our first auction. Couldn’t thank her enough. She helped us throughout the process, understanding what we needed to do up until w... Zobacz więcej

Oceniono na 1 z 5

Disgraceful from start to finish. No communication throughout our sale. Stockport branch needs closing. Never returned calls. Showed no empathy what so ever. They couldn't of been less interested. It... Zobacz więcej

Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

The home of property in Stockport, Tameside and Manchester - including Estate and Letting Agents, Property Auctioneers, and Mortgage and Insurance specialists. We have been successfully been selling properties across Greater Manchester for over 30 years.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

155 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(155)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35

Napisz recenzję
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Oceniono na 5 z 5

Exceptional Service from Start to Finish

I recently sold a property through Edward Mellor Auctions and couldn't be more pleased with the entire experience. From the initial valuation to the final sale (which went over the guide price!), the process was smooth, professional, and reassuring every step of the way.

A special thank you to Einar, whose initial valuation and expert guidance helped set the tone for a successful sale. His knowledge and calm approach gave me confidence from day one.

I also want to thank Louise for her warm and personal touch throughout the process—she really made me feel looked after, and her genuine care stood out.

And last but certainly not least, Millie was outstanding with her communication and organisation. She kept everything on track and made sure I was updated every step of the way—an absolute star!

If you're considering selling your property, I wholeheartedly recommend Edward Mellor Auctions. Their team is exceptional, and their results speak for themselves.

2 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Einar Perdomo

I had an appointment as a prospective seller with Einar Perdomo. He was extremely professional, polite and very knowledgeable. He answered all my questions and explained the process in an easy-to-understand way. I was impressed and would highly recommend his services.

14 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

A big thank to Einar and all the team…

A big thank to Einar and all the team at Edward Mellor. From day one Einar made it simple and easy for us make the decision to put our house up for sale, he explained everything, he photographed our property and within 24 hours it was on the market for sale, super. It has been simple and stress free. All the team at Edward Mellor are supportive and polite. A big thank you to Alan who came to show all the viewers around our home, co-ordinating 9 viewers in one day , brilliant. Thank you to Natalie, Kim, Gaby and Cameron who were always keeping us upto date with viewing appointments, dates and times, all very polite and professional. Thank you again

5 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Mouldy old dough

Rented for nearly six years - property full of damp and mould and in need of major repairs. No maintenance for over four years!
Did nothing to help, and suing landlord hampered as they do not keep proper records...

28 stycznia 2025
Opinia niezależna
Logo Edward Mellor

Odpowiedź od Edward Mellor

Hi Adrian,

Thank you for your feedback. We’re sorry to hear that you were unhappy with your experience.

Having reviewed the tenancy history, we can confirm that no maintenance concerns were raised with our team that weren’t followed up on. On the occasions we did attempt to arrange access to assess or carry out works, we were unfortunately unable to gain entry to the property.

We understand you’ve since raised a legal matter directly with the landlord, and we are not in a position to comment further on that.

That said, we take all feedback seriously and are always looking for ways to improve the service we offer.

Many thanks,

The EM Team

Oceniono na 5 z 5

I got a level 3 building survey done…

I got a level 3 building survey done through Edward Mellor and I have to say everything from start to finish was superb. The survey was done very promptly, with the report following after coming within 3-5 days. My building survey was done by Martin J Mellor, he was absolutely brilliant. He left me with a very comprehensive survey report and even took time out to go through the report with me over the phone, i would absolutely recommend him for anyone that is looking to get a building survey done.

23 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Good customer services and polite staff

The branch in Hyde is doing an excellent services in helping customer finding a house. Special thanks to their staff Gabriella Roberts, she is nice and responsive, all the questions that I asked are replied instantly. She also helps me to arrange a good time with the seller. Big thank you to all.

14 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

Droylsden office

The friendly but very active team in the Droylsden office have been fantastic
In selling the property so fast.

Keeping myself updated wherever needed.

Highly recommend

21 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommended Einar Perdomo and Team

I bought my house with Edward Mellor about 9 years ago and now I am going to sell it I met with Einar Perdomo he is a nice person and a nice photographer he explained everything very nicely and clearly and professionally about my property I highly recommend if anyone wants to sell his house in Manchester call Edward Mellor and ask about Einar Perdomo and Team highly recommended 👍

30 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic experience so far with the…

Fantastic experience so far with the Edgeley office and especially Kath.
We are selling our house in Stockport and I made the mistake of first going with an agent in Cheadle who had better reviews online and yet ended up terrible. I called Kath who had come to value my house, in a DAY she had pictures sorted, brochure made and ad up and running with stunning photographs. Her eye for detail, and her knowledge of the field is unmatched. She was also so nice, easy to talk to and you can tell she loves her job.
The only regret I have is not to have
Instructed them earlier.
I definitely recommend.

29 maja 2025
Opinia niezależna
Oceniono na 1 z 5

I wanted to view a property in…

I wanted to view a property in longsight manchester. I spoke to to ladies there and they told me to provide "mortgage agreement" before they can let me view the property.after i send them the agreement then they ll get back to me..I was a bit surprised. But then i sent them my agreement to them..and now its more than three weeks...since then they never got back to me.
SERIOUS IN YOUR BUSINESS?

28 kwietnia 2025
Opinia niezależna
Logo Edward Mellor

Odpowiedź od Edward Mellor

Good Afternoon,

Thank you for taking the time to leave your review. We’re sorry to hear you’ve been left disappointed and completely understand your frustration.

We’ve looked into your enquiry and can see that our team requested an Agreement in Principle (AIP) in line with the vendor's wishes, which you kindly provided – thank you again for doing so. Since then, several members of our team have attempted to contact the vendor to arrange your viewing. Unfortunately, despite multiple calls and follow-up emails, we’ve yet to receive a response from them.

We understand how frustrating it must have been not to receive an update sooner while we were awaiting a reply, and we appreciate your patience during this time. Our manager has since reached out directly and would be happy to speak with you to see if there's anything further we can do.

Many thanks,

The Edward Mellor Team

Oceniono na 5 z 5

Edward Mellor is one of the best

Edward Mellor is one of the best estate agent In Manchester. I meet with Einar Perdomo few time so he is a great person and very good photographer and he know when he going and he is helpful person so he advise you about everything to sell your house very quick. I meet Edward Mellor Droylsden branch last week and I seen all staff there so they are very kind and friendly and they help to fine quickly buyers. I advise every body if they sell your property go with Edward Mellor.

2 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Omg DON'T USE THEM AVOID!!

Omg DON'T USE THEM AVOID!!! selling properties that vendors dont have right to sell dont tell u small print just want sales no matter what pressure tactics and sadly apprently am not the only person whos has been threw this not good enough terrible experience 😣

21 marca 2025
Opinia niezależna
Logo Edward Mellor

Odpowiedź od Edward Mellor

To Debra,

Thank you for sharing your feedback. We're truly sorry to hear about your experience and appreciate you bringing these concerns to our attention.

We take all complaints very seriously, especially those involving transparency and ethical standards. It is never our intention to mislead or pressure any client, and we are committed to ensuring that every property we list has been thoroughly vetted for proper ownership and legal saleability.

Please contact us directly at auction@edwardmellor.co.uk so we can discuss the situation in more detail.

Your experience does not reflect the standards we strive to uphold, and your comments will help us improve moving forward.

Many Thanks,

Louise Buttery
Head of Property Auction

Oceniono na 5 z 5

I had a lovely experience with Edward…

I had a lovely experience with Edward Mellor. After being failed by another estate agent I approached Edward Mellor to sell my house. Einar Perdomo was very understanding and was quick to arrive to our house, he was able to take very good photos and 360 of the house, I was surprised how quickly he was able to create the advert for our house. Edward Mellor was quick to find buyers and definitely recommend them if you are planning to sell a house in Gorton area.

3 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great purchasing experience so far!

Tileasha has been great with helping us purchase a property! She was able to work around our busy schedules to insure we could view the property twice before making an offer! Tileasha has been quick to respond and has kept us up to date every step of the way so far!

8 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Stay very clear of the sales people within this business.

STAY CLEAR - scamming, miss-selling sales people and useless customer service.

I sent a complaint email on 24th of February and have still received no response.

I have recently started a purchase with Edward mellow and was contacted to advise the offer had been accepted and if I would like to speak to someone about a conveyancer for the sale.

I said I would like to speak to someone and arranged a call back for the next day, at this point I had received a quote for conveyancing for £1000 from a comparison site. On Monday the 17th of February at around 4.40pm I spoke to someone on the phone, they quoted on the phone that the conveyancing cost would be £1800 with Edward Mellor, I went on back on the phone and said I had found something cheaper, Once I stated this the quote was then reduced to £1570 with a discount, On the phone I was told that this would be a ‘’Fixed’’ cost and would not receive any other charges apart from bank charges (Looking at my quote, an extra £45). I was told that this would be a ‘’Fixed cost, So I would expect that would be all I was due to pay. I asked them to give me a call back the next day, they called me back at 12:23 on Tuesday the 18th of February, I made the decision that I was happy to go ahead with this although it was more expensive it included searches + the ease of dealing with one person/company. Once I confirmed this, I paid the £25 fee.



I am extremely unhappy and feel I have been miss sold, since then I have received a further Document of the solicitor stating the total charges would be £2250 (This is before they have done Anything!), So this ‘’Fixed’’ cost was absolute nonsense. I have spoken to the solicitor about this, and they have said this is not the first occasion that they have experienced this with yourselves and the word ''Fixed'' should not be used under these circumstances, This is because they don't know how much things will cost

24 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

ZERO STARS

ZERO STARS FOR THIS SHAMBLES OF A COMPANY. THE STAFFS CUSTOMER SERVICE SKILLS AT THE STOCKPORT BRANCH ARE DISGUSTING. THEY ARE RUDE, INCOMPETENT AND CONDESCENDING TOWARDS TENNANTS. AVOID AVOID AVOID

1 marca 2025
Opinia niezależna
Logo Edward Mellor

Odpowiedź od Edward Mellor

Hi Cee,

Thank you for reaching out to us, we're really sorry to hear this.

At Edward Mellor, we take great pride in delivering exceptional customer service, and we’d like the opportunity to look into this further.

To help us investigate your concerns as quickly as possible, could you please email marketing@edwardmellor.co.uk with more details about your experience?

Many thanks,

The Edward Mellor Team

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