Easy ordering system, plenty of product info and great images. I’m delighted with my new pans, they arrived quickly, well packaged, with plenty of updates. They are well balanced to handle and nothin... Zobacz więcej
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Eaziglide customer service were very Quick and efficient in resolving an issue with our casserole pan. Over a 2 year period the non stick had come off in the centre and they sent us out a new one once... Zobacz więcej
Reakcja na opinię
I had an excellent service, ordered my first purchase on a Thursday and received it the following Tuesday. Cannot wait to use it!
The product is brilliant. Used to fry different things successfully and the surface feels tough even when I accidentally scraped a metal fork into it as I was serving. The finish looks like it will la... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z blatami
- również w kategorii:
- Sklep z przyborami kuchennymi
Napisane przez firmę
At Eaziglide, we aim to make your kitchen experience effortless. Our premium range of non-stick kitchenware includes frying pans, saucepans, grill pans, baking trays, and more, all meticulously designed to fulfil your cooking needs. Proudly designed in Great Britain, our products are available through John Lewis or directly on the Eaziglide website. If you're an existing customer with any questions, just email us, and our team will be glad to assist you.
Dane kontaktowe
Imperial, Whiteacres, Whetstone, LE8 6BB, Leicester , Zjednoczone Królestwo
- 0116 286 7000
- reception@imperialgb.com
- eaziglide.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Reasonably fast delivery but more…
Reasonably fast delivery but more importantly in mint condition. I've seen these in the shops but are scratched.
Eaziglide replaced the pan without a fuss
The company was a bit slow to respond to my request for a replacement under the guarantee as I did have to prompt them a couple of times but there was no quibble which was good and it was sent out quite quickly afterwards.
I bought a set of 3 Eaziglide saucepans and a large casserole dish a few years ago but this is the second time the largest saucepan has been replaced under the guarantee as the inside of the pan pitted quite badly although none of the others have which is strange. As the large saucepan was quite expensive I'm glad of the lifetime guarantee.
Great communication and problem solved…
Great communication and problem solved without any hassle
Excellent customer service
Very understanding where product issues were concerned, and replaced two expensive pans without any difficulty or argument. Thank you - a very good service.
Good warranty experience
Victoria responded promptly, courteously, and to the point to my warranty request and made this a hassle-free experience.
Which Magazine mislead me!
Which Magazine pointed towards Eaziglide and we now have 5 pans. I’d say they are only average in performance and nowhere near as hard wearing or non-stick as promised. They are very light and perform ok however.
I’ll be looking elsewhere in future.
Valued Customer
From point of order online to notifications and delivery the experience was excellent.
I felt valued as a customer.
Awesome support from Victoria
Absolutely love their Neverstick2 line.
Awesome support from Victoria, who handled an issue I had with the finishes of a casserole.
Thank you, Victoria.
Great and kind arrangements from…
Great and kind arrangements from Victoria regarding our life guarantee inquiry. Highly appreciated
Faulty pan- poor customer service
My Eaziglide frying pan was delivered but had a fault on the non-stick surface before it was even used.
The response from Customer Services was extremely slow and despite 4 emails and photos sent by me the situation has not been resolved a week and half later.
Very disappointed with the product but especially the customer service.
Easy to order
Easy to order. Delivery takes several days, if Easter adds 2 more days to delivery. Fortunately, it wasn’t such a problem, but was eager to try out the baking trays.
Excellent Product, good customer service
Prompt delivery, good communication. At the end of the day EXCELLENT product.
My defective item was replaced under…
My defective item was replaced under its lifetime guarantee.
Replacement Steamer
We purchased a steamer which developed a fault. It was replaced without issue.

Odpowiedź od Eaziglide
They don’t honour a lifetime guarantee
I bought a griddle pound made by this manufacturer four years ago. It was bought alongside a range of pans that I bought from one of their competitors as I had just replaced my cooker and I wanted pans that were fully compliant with an induction hob.
They have all been used and cared for in the same manner that the griddle pan made by Eaziglide, the quality is absolutely diabolical of the Eaziglide pan. It’s bowed at the base. It has been used incomplete compliance with the manufacturers guidelines and the John Lewis website. When something is advertised with a lifetime guarantee, I expect the manufacturer to honour that. Not try to make out that I have misused the pan by introducing it to to higher heat. This pan is meant to be oven proof to 260°. The customer service from them is not professional and they have not responded to my last two emails. Don’t touch with a barge pole, either buy something much cheaper, which will probably last as long as this pounded. I’ll do what I have done and replace it with something a lot more substantial.
These pans and tins are the best
These pans and tins are the best. Great performance and they last well
Thank you for the replacement saucepan
Thank you for the replacement saucepan. Only time will tell if the outer coating lasts. You did resolve the issue I had with my pan and were very caring.
Poor Returns
We ordered the wrong size lid and sent it back as per your “Returns” protocol.
Not heard a peep since or received a refund. Poor!
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