EatStreet Recenzje 

3686
Wynik TrustScore: 1.5 na 5

1,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered food through Eatstreet. It was taking a long time app said my food was out for delivery. Then got a text from driver saying they picked up my order but wouldn't be delivering my food because i... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

This is a criminal enterprise masquerading as a business. They steal your money with no intent to fulfill their end of the business transaction. Their customer service is to blatantly lie about the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

First offense. Driver lied, said I didn't answer my door, when I was outside waiting for them. Eat street refunded eventually. Said they'd give me a $10 credit for the Hassel of never receiving my foo... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I ordered food. Then on another occasion I went to the restaurant myself to pick up an order. I was surprised to see the difference in the prices on their menu vs the price I paid through eatstreet.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Jedzenie, napoje i tytoń

Informacje przekazane przez różne źródła zewnętrzne

Think of EatStreet as your full-time food hooker-upper – we fix you up with whatever food delivery and takeout you crave, fast and easy. Find your favorites at 15,000+ restaurants in over 250 cities across the nation.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 77% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(3686)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

WORST experience I’ve had

I ordered Buffalo Wild Wings and checked my address three times before I placed the order. When my food said it was delivered I never received it. I had to call BWW to ask for the number to call because it only gave me an option to email. When I finally got ahold of eat street, I was on hold for 10 mins so they could get ahold of the driver. The driver said they left it at the buzzer door and I do not have a buzzer door. Regardless, the driver never called to let us know it was there. I will never be using this again it was a horrible experience and I ended up having to reorder my food and go pick it up.

15 sierpnia 2021
Opinia niezależna
Logo EatStreet

Odpowiedź od EatStreet

Hi Marie! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 1 z 5

They will let you starve

Usually, I give a five-star except they have shown not to be recently and tonight has broken and left me starved, to give context I recently moved and have no kitchenware or car because it broke after moving to mineplace. My only way of food at the moment is work (food-related place) and delivery. I ordered a 20 dollar meal on the app and put my address in and waited it said it was believed looked out it wasn't. I checked and saw my address was not what I put in and it was all the way a crosstown. I called a friend to check the location near them and said it wasn't there. Went to eat street and they said because the drive sent it to the address on the order they could and would not refund but will give a coupon...I am no hungry without food and less of my hard-earned money. This place does not care about you Go Somewhere Else!!

12 sierpnia 2021
Opinia niezależna
Logo EatStreet

Odpowiedź od EatStreet

Hi There! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 1 z 5

Food never arrived, they offered $5

I ordered from them at midnight for a place that closed at 2. Not only did they never deliver, they offered me 5 dollars to use only at their site, like I would ever use it again. Absolute Garbage. Why should I ever order from them again when they've shown they can't even be bothered to deliver on the first place? I spent 20 dollars on the order and they offered 5, which I foolishly took because I thought it was just late at first. So now I can't even follow up on the order because they dusted off their hands thinking they did a job well done.

Don't ever try them, just go through the myriad of other options.

11 sierpnia 2021
Opinia niezależna
Logo EatStreet

Odpowiedź od EatStreet

Hi Juste! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 1 z 5

I wish I could give them ZERO STARS

I wish I could give them ZERO STARS! Every time I have a problem, either it takes forever to get here from only six blocks away or I get horrible STUPID drivers that can't read and deliver to the right address. There is NO EXCUSE for this level of poor service.

11 sierpnia 2021
Opinia niezależna
Logo EatStreet

Odpowiedź od EatStreet

Hi Susan! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 4 z 5

EatStreet makes it easy to place orders…

EatStreet makes it easy to place orders for pickup or delivery. There is no service charge for pick up. Menus are easy to read and orders are easy to modify.
The only gripe I have is that sometimes it shows that a restaurant is closed or not accepting orders and I know that the restaurant is open. Can't figure out why that would be.

9 sierpnia 2021
Opinia niezależna
Oceniono na 1 z 5

Doesn’t hold their employees accountable

I honestly don't know how to rate this, because it depends on the driver. But their terms and conditions have changed to them not being responsible for anything that happens--whether it’s your food or money stolen, or not delivering an item and food being spilled. This is the second time someone had spilled my food ALL OVER. I have dietary issues, so my food isn't cheap and I can't order again. So there goes my lunch and dinner.

29 lipca 2021
Opinia niezależna
Logo EatStreet

Odpowiedź od EatStreet

Hi There! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 2 z 5

Make the app better

I think eatstreet should go the way doordash does with sending pictures once the food has been dropped off and being able to rate the driver in the app. The drivers i’ve been getting are so careless and i’ve had just ha dead experiences with drivers and i wasn’t able to ever review them on it. kinda sucks.

23 lipca 2021
Logo EatStreet

Odpowiedź od EatStreet

Hi Chai! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 1 z 5

I was charged for my order but it…

I was charged for my order but it didn’t go through to the restaurant!!!

23 lipca 2021
Logo EatStreet

Odpowiedź od EatStreet

Hi Stacy! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 5 z 5

Food was great

Food was great! Delivery was fast.
Baan Thai food is delicious as always. The delivery person did a great job and was speedy.

23 lipca 2021
Oceniono na 5 z 5

Eatstreet is my go-to delivery service

It's always easy to order and have a wide selection to choose from. Delivery drivers have always delivered within the expected time frame, and food is in good condition when it arrives. My only complaint is that the automated text messages don't align with the actual food prep and delivery, for example, I'll receive the text that my food is out for delivery but it will have already been delivered several minutes ago (up to 15 minutes).

23 lipca 2021
Oceniono na 1 z 5

Sandwich was missing from order

Sandwich was missing from order - resolution was to give me a refund of 25% which didn't even cover the cost of the sandwich

23 lipca 2021
Logo EatStreet

Odpowiedź od EatStreet

Hi Wendy! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

Oceniono na 1 z 5

Worst service EVER

Worst service EVER! Yesterday, I decided to order subway through eatstreet, funny thing is, I never received my order! I go to check my account, and they charged me and an extra $5 for a tip! WHEN I NEVER RECIEVED ANY FOOD!!! Luckily, my bank is helping me sort of this issue but I will NEVER order through this service again.

22 lipca 2021
Opinia niezależna
Logo EatStreet

Odpowiedź od EatStreet

Hi Alyssa! We're sorry to hear about the experience you had. If you haven't already, please contact us at customer.service@eatstreet.com so our Support team can take a look into this. Thanks!

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