Eaton Home Improvements Recenzje 

249
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Perfect from start to finish and I am happy to recommend this company. Emma communicated with me by text because I am profoundly deaf- no hard sales at all. Mohammed visited to explain the process -... Zobacz więcej

Oceniono na 5 z 5

We have found Eaton Home Improvements are totally professional l would highly recommend their services. Personal praises go to Emma who looked after us kept in touch along the way and so helpful che... Zobacz więcej

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Oceniono na 5 z 5

Extremely happy with the service provided by Eaton Home Improvement Ltd. The process was extremely efficient and professional, with Mo coming round and detailing the options we had and the changes... Zobacz więcej

Oceniono na 5 z 5

Extremely happy with our new Georgian bar windows and door. Windows look stunning beyond our expectation. Everything has come together wonderfully. Fitters and team delivered and delivered. Can not fa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Instalator okien z podwójnym szkłem

Napisane przez firmę

Eaton Home Improvements 0333 224 1111 www.eatonhomeimprovements.co.uk Providing bespoke solutions for your desired home improvements. Whether it is double/triple glazing in UPVC or Aluminium for windows, doors or conservatories, we always do our utmost to ensure all work is completed to the highest specifications and results. We use only the highest quality profile frames; (Rehau-Safe Choice/Evolution Duraflex) manufactured according to the very latest technology using high quality durable materials. Combined with our experienced design/surveying service and fitters, we will ensure that you are delighted with the results. We provide the highest industry standards (FENSA, Secured By Design, BSI, BFRC licenced and QANW accredited). At Eaton Home, we discuss and explore your style and needs and in doing so help you translate your aspirations into an intelligent design solution. Our installations are Secured By Design with an extended 15 year warranty in addition to the 10 year manufacturing warranty and 10 year Insurance back Guarantee. We conduct and take both face to face, chat or video consultations that are followed up by email quotations to allow you to draw comparisons between your quotes. See you soon for a no obligation free quotation.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

249 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(249)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

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Oceniono na 5 z 5

Great price, great work, friendly and professional

From the first survey to the fitting of the windows, Eaton were friendly and professional. Unlike other companies, they didn’t try to rip me off with the quote and gave a very fair price. Anthony and James stayed all day to get the front of the house windows replaced, and even came back a few days later to replace one pane that had a slight fault (I wouldn’t have noticed).

Emma checked in on us throughout the process and several times on the day of fitting to see that everything was going smoothly. The job was done weeks ahead of schedule (way before any other of my building works) and looks great. Thank you!

1 lutego 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Sam,

Thanks for your epic review! We are very grateful for your business and over the moon that you chose Eaton Home Improvements to upgrade the windows to your new forever home. Your flush windows look stunning Sam, modern yet keeping with the aesthetics of your home with the lead to the bay. Thank you for having us for the whole day and your wonderful feedback.

Best Wishes

Oceniono na 5 z 5

Smooth easy professional experience

From start to finish just a smooth and easy experience. The experience ended how it started with the rep and surveyor both coming back to check everything to ensure that e were happy. 7 windows were fitted on day one with the patio and French door that got fitted on the 2nd day.
You can see the quality and standard of how robust the windows and fitting is. Very very neat. Special thank you to Anthony and James. We were always kept informed throughout. Our input was always asked on what we thought and we were given design choices and benefits of secured by design choices and options.

All I can say is that the level of detail and knowledge of every professional in at Eaton home improvements was impressive helpful and friendly . All of my questions and changes were immediately acknowledged. My new items have made an incredible difference to my home. I don’t need my heating on in the day.

13 lutego 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Friend,

It's brilliant that you are already feeling the benefits of your installation. Thank you for bringing to attention in your review the level of detail and professionalism that we provide. There are several stages involved from quote to aftercare, we are delighted that you found your experience to be a smooth and easy one. In terms of a neat installation, although it may take longer.....for flush windows and fittings our team take apart the sash from the frame and re fit into the aperture/opening to give an extra neat and smooth finish. Its super cool that you noticed the better difference in your fitting with those we observed and compared to on the street.

Kindest regards,

Oceniono na 5 z 5

The salesman

The salesman, unlike two of the others I had to quote, did not try to sell me what he thought I wanted, but was keen to explore what I wanted. Good product knowledge and a friendly demeanour. The chap who came to measure the final dimensions for construction, knew his business and was efficient and friendly. I was kept informed of the construction and dates of delivery and the installation. The windows were installed on the day planned. During the installation. The installers noticed blemishes on the glass units and that the frame trims to lock the glazing units in were not complete. They arranged for replacements. The whole experience was very good, I was kept informed at each stage. I can recommend this company.
The two installers Anthony and James did very good job, the “making good” was excellent and there was no mess left after they cleaned jup

16 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

I’ve had doors and windows fitted…

I’ve had doors and windows fitted recently and really happy with the service done by this company.
Great service from start to finish .
The quality of doors and windows is to high standard.
I would definitely use this company again and highly recommend them .
Very happy and satisfied customer , thank you team you did a fantastic job .

23 stycznia 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Zrqa,

Thanks for reaching out to us for a quote and for your wonderful review in which you highly recommend Eaton Home Improvements.
We are delighted that you found our services, and the quality of your windows to be of a high standard. Professional surveying, planning and fitting of your items deliver professional and optimum results with lower U values and higher energy ratings achieved.

Best Wishes

Oceniono na 5 z 5

i had a couple of quotes from national…

i had a couple of quotes from national companies all sales talk, let me cal the manager. i had to kick out. i called Eaton home improvements, what a fantastic experience, the rep Mo unbelievable so creative. i took his advice and the outcome of my house is outstanding.the service was amazing.thank you Eaton and your wonderful staff.

2 stycznia 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Ishtiaq,

Thank you for coming back to Eaton Home Improvements and for your wonderful words and praise about our staff. We are working hard to avoid passing as much of the supplier and industry increases/surcharges to our consumers. We are delighted that you found us to remain competitive in our pricing and so creative. We hope that your home improvements serve you many years to come.

Kindest regards

Oceniono na 5 z 5

Recently I’ve had some windows done

Recently I’ve had some windows done,
Great job, great quality
Awesome service
Highly recommended
I will definitely use them again

19 stycznia 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Mr. Nasir,

Thank you for your wonderful review and for recommending Eaton Home Improvements. We are so pleased that you found our windows to be quality and services 5 star.

Best Wishes

Oceniono na 5 z 5

Exceptional service

The service I have received from the team at Eaton has been nothing short of exceptional. From the very initial visit, right through to completion the team were polite, courteous, helpful, professional and absolutely wanted to go the extra mile to ensure I was completely satisfied with the service and the end product - in my case triple glazing and noise reduction glass. My thanks most especially go to Emma and Mo for their exceptional customer service!

23 lipca 2022
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Jen,

Thank you for your wonderful words and praise. You were super awesome to install for. It's really important to us that you are satisfied with your end result. In this case it was noise reduction that was particularly important to you. We are pleased that you found our services to be exceptional and hope to serve you again soon.

Kindest regards,

Oceniono na 5 z 5

A trustworthy and wonderful team…

A trustworthy and wonderful team delivering a personal touch to their service.
My survey was done the next day as promised with my windows being ready to install within 13 days!!!!!!!
I was happily surprised when called to ask when they could come to fit my windows.
🎉The excitement continues as they’ve been fitted beautifully.
The quality is absolutely brilliant. The glass is thick and shiny. The handles are sturdy and easy to use. The windows draw attention and look the masterpiece of the rooms.
I am speechless and still very excited.
The advice from Mo was very clever.
He thought ahead of how I might need to use my windows.
The fitters worked very very hard and did a brilliant neat job taking all the rubbish away.
By 9am in the morning 4 windows were out and two had been fitted. Great result to see when I came back home.
I had 7 windows which were taken away and new put in a one day.
Thank you so much Eaton Home Improvements.

6 stycznia 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Mr. Matthew,

Thank you for taking the time to write such a comprehensive review about your experience with us. We are also still very excited about your windows even more so because you are. Your satisfaction from the service we provide you is incredibly motivating for us. Thank you for recommending Eaton Home Improvements.

Best Wishes

Oceniono na 5 z 5

First Class

I gave Eaton a call after being a neighbour had spoken highly about them. This friendly caring team listened to my needs and came up with the solution. They gave a realistic competitive price too. Once everything was ordered I was kept up to date with progress on the order and once everything was ready I was called to arrange fitting. We were lucky this could be done so quickly. The fitter arrived on one of the coldest days this January, smiley and happy as ever. He did the best of jobs, keeping everything clean as he went. Having my replacement windows has already make a huge difference, and my house is so much warmer. I will be having more work done soon and would recommend anyone to use Eaton.

21 stycznia 2023
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Mr DD,

Thank you too for your first class review! We really value your feedback and appreciate your shout out to our fitter who worked diligently despite the weather conditions, that too happy and smiley :). We are delighted that you are already benefiting from your window and door replacement. You were wonderful to work with Mr. DD, thank you for the laughter. We look very much forward to serving you again.

Kindest regards,

Oceniono na 5 z 5

We had triple glazing installed on our…

We had triple glazing installed on our semi detached corner property located on a very main busy road in NW London. This has made a very big difference to the noise going down and heat staying inside the house. The hardworking professionals always picked up my calls and worked around my hospital appointments they worked on Christmas Eve. Great work by the fitters and extremely hardworking they had to carry the windows a fair bit distance because of parking restricts and never complained. Other companies say no to give me triple glazing big pieces to the size of my windows that I wanted. I didn’t want to change the design and I wanted to keep the glass cut big piece. Eaton Home Improvements did it. My windows look very beautiful. Very big change. I had no problems with this company. I will tell everyone to say this company and use it.

30 grudnia 2022
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Scott,

Your windows look fabulous and have certainly modernised thus upgraded the look of your beautiful home. It was fun working on your project :) and a pleasure to install for you. It's brilliant that your can already feel a marked reduction in noise levels and energy loss. Thank you for your wonderful review and for recommending Eaton Home Improvements.

Oceniono na 5 z 5

The customer service was amazing they…

The customer service was amazing they couldn’t help you enough. I met Mo and he was super friendly and lovely. I messaged Emma and talked to her over the phone she was also fabulous and very punctual. The people who installed did a great job and the paper work for the FENSA agreement was all sorted and sent through very quickly.

6 grudnia 2022
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Jessica,

Thank you for you wonderful review. It was a pleasure to install for you new home. We are so delighted that you found our services punctual, helpful and friendly. We apologise that it took so long for us to reply to your kind and endearing review. We somehow missed your review in our service reply section. Thank you again fro recommending us and for valuing our services. We hope that we get to serve you again soon.

Best Wishes

Oceniono na 5 z 5

Highly recommend!

My experience with Eaton has been excellent! We are really happy with our new windows and front door - as we live near a busy high street and wanted sound reduction windows. The communication with this company regarding this decision was brilliant. We have now decided to get our roofline done with Eaton based on how impressed we were with the quality. The support and advice i’ve been given throughout has been reassuring and i would highly recommend Eaton for advice, customer service and products.

24 listopada 2022
Opinia niezależna
Logo Eaton Home Improvements

Odpowiedź od Eaton Home Improvements

Dear Maani,

We are so pleased that you are experiencing the benefits of your Pilkington Optiphon acoustic glass windows. We understand how important this installation was for you and are delighted that such a great improvement to noise control was made by such a simple upgrade. Happy Holidays and sound sleeping :)

Best wishes

Oceniono na 5 z 5

I’ve had 8 windows and 2 sets of french…

I’ve had 8 windows and 2 sets of french doors fitted by Eaton and the service all round was outstanding, will definitely use them in the future when I have my front door and porch replaced,

9 listopada 2022
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Ant,

We are glad that found our services outstanding. We look forward in serving and installing for you again. Thank you for your 5 star review.

Kindest regards,

Oceniono na 5 z 5

Eaton has provided us with excellent…

Eaton has provided us with excellent service. Their friendly approach and work ethics made the installation hassle free with top class quality. The team was amazing and pleasure to deal with them.

4 listopada 2022
Opinia niezależna
Logo Eaton Home Improvements

Odpowiedź od Eaton Home Improvements

Dear NC,

We love engaging with and listening to our customers for them to able to make the best informed home improvement decision for them. We hope that the quality of your installation serves you well for many years to come. It was awesome to install for you-thank you for your wonderful review.

Best wishes

Oceniono na 5 z 5

I am glad I chose to go with Eaton

I am glad I chose to go with Eaton, Tony & Alex have just spent the last couple of days installing my windows, front & back doors. They have been very efficient. The sales rep was was professional, knowledgeable and friendly. He helped us make the most of our budget. The windows are very high quality. I have received numerous compliments from my friends & family. The installation was seamless and efficient. Thank you everyone at Eaton for your great service. Would recommend.

28 października 2022
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear G S N,

Thank you for your glowing review. Tony and Alex are new to the Eaton family and will be delighted to hear about your wonderful feedback. We are pleased that your found our services excellent and that you are already receiving numerous compliments for your stunning installation. Thank you for recommending us.

Best wishes.

Oceniono na 5 z 5

Very good correspondence

Very good correspondence, came out and fixed an issue promptly

21 października 2022
Opinia niezależna
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Odpowiedź od Eaton Home Improvements

Dear Julia,

Thank you for your review and for reaching out to us to fix the issue at hand. It was an absolute pleasure to come serve you again.

Best wishes

Oceniono na 5 z 5

Fantastic customer service experience

Fantastic customer service,

We recently ask Eaton home improvement for a quote to install french doors to our property.

A highly qualified professionals attend to our property from Eaton the very next next day did his measurements.

The quote was reasonable and the works carried out was stress free. All rubbish was removed and our property clean as I would expected.

Five stars from me.

3 października 2022
Opinia niezależna
Logo Eaton Home Improvements

Odpowiedź od Eaton Home Improvements

Dear Mr. Rahman,

We always price our quotations based on supplier pricings so that the most accurate pricing thus savings can be passed onto you. We are elated that you experienced a stress free and seamless service. Thank you for your epic review and for choosing Eaton Home Improvements.

Warm regards.

Oceniono na 4 z 5

We replaced five windows including two…

We replaced five windows including two bay windows as well as a porch.

At the point of sale Eaton were great. They really are a pleasure to work with compared to so many in this industry that simply don’t stop calling you! Eaton are nothing like that, instead they offer you informed and knowledgeable advice. Mo is the star, patient, knows his stuff and is always available.

I intend to replace a back patio door and a window next year and wouldn’t hesitate to use Eaton again.

Thank you!

24 września 2022
Opinia niezależna
Logo Eaton Home Improvements

Odpowiedź od Eaton Home Improvements

Dear Mr Sadiq,

It was a pleasure to work with you and install for your forever home. Your windows and doors look beautiful! We hope that you can feel the benefits of your BFRC A+ Rated installation and that it serves you well for many years to come. Thank you for your delightful review, see you soon.

Warm regards,

Oceniono na 5 z 5

Professional experts well done Eaton

I had a wonderful experience with this company.My window where fitted in expert fashion.

It was a amazing experience to work with them and I love my blue front door

16 października 2022
Opinia niezależna
Logo Eaton Home Improvements

Odpowiedź od Eaton Home Improvements

Dear Eshal,

We are so pleased that you "love" your blue endurance door. It looks very grand against the colour of your white windows. Thank you for your kind review.

Best Wishes.

Oceniono na 5 z 5

A professional and attentive window company

The sales rep from eaton home improvements was a true professional. His honesty as a salesman is rare. We felt at ease instantly. We were given an approximate verbal quote. This was then followed by a call and an email quotation which i loved as it was clear and included exactly what i was getting for my money.
The fitting took place exactly 4 weeks later over 4 days. We had a scratched glass and sagging handles to our french door but these were replaced on day 5 of the fitting. I would recommend eaton home improvements highly because they really want you to be satisfied and happy. A stress free amazing experience by a caring company.

10 października 2022
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Odpowiedź od Eaton Home Improvements

Dear Simona,

We are elated that you felt at ease with our representative and found his expertise both professional and honest. Providing a transparent and beneficial service is the core of what we aim to deliver as a minimum expectation. We actively do this by acting on and trying to improve from the feedback that you leave us on your satisfaction forms. Thank you for your wonderful review.

Best wishes

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