Easterns Automotive Group Recenzje 860

Wynik TrustScore: 2.5 na 5

2,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

A 0 star review. I reserved a vehicle online for 7 days, submitted all my information, and scheduled a pickup for Friday. Wanting to be proactive, I visited the dealership on Tuesday after rec... Zobacz więcej

Oceniono na 1 z 5

Careful this dealership uses bait & switch pricing and Rip off dealer fee's should be illegal in USA but here we are. Taxes are understood and make sense, fees include $559.75 DMV (That is way too hig... Zobacz więcej

Oceniono na 5 z 5

It was a Friday night after work, I was tired & irritated. Thanks to Devan Young’s great customer service, I had a very pleasant experience!! I was not pressured, he was real genuine, I didn’t feel ju... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

When you tell them you don’t want to pursue a car purchase they will run your credit 12, 14, 20 times on purpose. This, causing your credit score to take a nosedive. I’m reporting this to BBB. Th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Salon samochodowy
  2. Sklep z akcesoriami samochodowymi

Napisane przez firmę

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia.


Dane kontaktowe

2,4

Słaba

Wynik TrustScore: 2.5 na 5

860 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Eastern Motors is the way to go

They are friendly, professional and they will put you in the car you love. No hassle I am now a fan and new buyer of Eastern Motors

11 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Great news, Albert! We love hearing from our amazing customers like yourself.

Oceniono na 5 z 5

they worked with me to get me into…

they worked with me to get me into truck of my dreams
salesman was awesome Justin is top notch would definitly buy again from him

11 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Hi John,

Congratulations on purchasing your new truck! We're so glad that you're happy with how everything turned out. You're a great customer!

Oceniono na 5 z 5

Xavier's Review for 12/02/18

Xavier was fantastic!

He is an attentive, considerate, and patient sales representative. He recognized which vehicle we were interested in, was expedient in getting us the vehicle to test drive, and was patient throughout the entire interaction. He is an asset to the organization. He was able to recognize that we had experience in purchasing a vehicle and did not need much guidance in the process.

Highly recommended!

10 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Thank you very much for your feedback., Stephen We really appreciate you telling us how your experience was with Xavier. We will definitely continue working hard to make our customers proud.

Oceniono na 3 z 5

Good buying experience, but inconvenient mechanical issues

The buying experience was great, however the vehicle immediately had mechanical issues. They were issues that should have been caught when the vehicle was traded in before being put on the lot.

7 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Thanks for sharing both the pros and cons of your Easterms experience. This information is imperative so that we can do everything in our power to assist you. Please contact our Customer Care Team so that we can come up with a solution that best fits your needs. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Oceniono na 5 z 5

Easterns is the way to go....

Excellent and thorough communication in every step of the process! Responsive and eager to help every customer! Love them!!!

7 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Hello Kelly,

Thanks for sharing your wonderful review. We'll be sure to let our staff know just how much you enjoyed your visit.

Oceniono na 5 z 5

THANK YOU!

Thank you so much Desmond, you’ve made this experience for us so smooth & you’ve definetly helped us a lot with buying our car. We’ll be sure to come back when we need a new car & ask for you specifically! :)

6 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

No problem! You deserve nothing but the absolute best. Welcome to the Easterns family!

Oceniono na 5 z 5

amazing service, very happy!

I came in recently, and was helped by a young man name Jeffrey.He was very helpful, very respectful , helped me decide what i wanted and was very patient with me, recommending 100% to all my friends & family.

6 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Welcome to the Easterns family!

It was truly our pleasure to serve you. Please let us know if you need any assistance in the future. We're here to help!

Oceniono na 3 z 5

Even tho I didn’t get the car I want…

Even tho I didn’t get the car I want Preston was very helpful and did his best on finding me the vehicle that fits close to my needs

5 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

We'll always do all that we can to help. Thanks for your support, Nathaniel!

Oceniono na 5 z 5

I love Easterns

I love Easterns. Otis and the management team are awesome. I went in with $10 and came out with exactly what I wanted. They were respectful of my situation. I wish that I had gone to see them sooner. I was in and out in 2 hours. Driving my new (new to me) vehicle.
Absolutely love them. Next time I buy a car, my only stop will be Easterns.

5 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Hello Dana,

We appreciate you so much for being an awesome customer. Otis enjoyed assisting you. Congratulations on your purchase!

Oceniono na 5 z 5

I want to say thank you

I want to say thank you! They took really good care if me and I walked away pleased with my purchase. Thanks again.

5 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

No problem, Reicia. Please never forget that we are here to help!

Oceniono na 5 z 5

Very satisfied!

Jeff, Dave, Ali were awesome! I've purchased several cars over my span of driving and my experience at Easterns can be likened to my experience at Lexus. They were fast, friendly and professional. Not once did I feel like they were trying to dupe me or that they were lying to me. They were honest... and that matters a great deal. Another important thing is that they always answer their phones. For as long as their service is as superb as it is, I will be a customer. I have two more cars to buy in the next few years and they will most likely be from Easterns. I am a repeat Lexus customer and plan to definitely be a repeat Easterns customer.

5 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

You're great! We thank you for your ongoing support of Easterns. It definitely sounds like you will be coming back in the future. You're officially a part of the family!

Oceniono na 5 z 5

Had a great and efficient experience

Had a great and efficient experience. I was completed all parts of the process in less than 90 minutes. Lennard my salesman and Keyon the finance professional were excellent and went above and beyond.

4 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Quick and smooth car buying experience! Now that's what we like to hear. Wonderful!

Oceniono na 5 z 5

Hello i just bough my 3rd car from…

Hello i just bough my 3rd car from easterns and they were good to me and alot of help thanks.

4 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Hello Barbara,

We appreciate your loyalty to Easterns! Customers like you come few and far between so please know that we are forever grateful.

Oceniono na 5 z 5

Mike and Mark at the Alexandria…

Mike and Mark at the Alexandria location were awesome in helping me find a car in my price range.

4 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

That's what we are here for! Mark and Mike will be so thrilled to know that you are happy.

Oceniono na 5 z 5

James S

James S. provided amazing customer service. He was thorough in his explanation of the car buying process. I was able to get the vehicle I wanted with the features I needed. Overall great experience.

4 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Well deserved! Wishing you all the best with your new car. Enjoy!

Oceniono na 5 z 5

Choose Darryl

Was able to get me into the vehicle I wanted. Took a while but I did have a fraud alert on my account that complicated things. Mayzck was helpful, up front and communicated well. Would recommend him.

4 grudnia 2018
Opinia niezależna
Logo Easterns Automotive Group

Odpowiedź od Easterns Automotive Group

Char,

It means the world to us knowing that we have your support. Please do spread the word about us. New customers are always welcome!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej