The Early Music Shop Recenzje 

1048
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

They had the accessories I wanted for my tenor recorder and at a good price. My only gripe was that I felt delivery was expensive for such small items but I ordered anyway as they were the only place... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

They carry more obscure parts and instruments that are hard to get from other places. The delivery took a bit longer than expected, but that might be just because of the current global crises, so can'... Zobacz więcej

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Oceniono na 5 z 5

The recorder bag I bought was exactly as described and fits all my recorders snugly. Shipping from the UK was reasonable, and the package arrived quickly. I would buy from this company again. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Although I unfortunately had to cancel my order this time, the customer service team handled my emails professionally and promptly. My refund was processed properly, which gave me peace of mind. Overa... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep muzyczny
  2. Wypożyczalnia instrumentów muzycznych
  3. Naprawa instrumentów muzycznych
  4. Sklep z instrumentami muzycznymi
  5. Sklep z partyturami
  6. Sklep z używanymi instrumentami muzycznymi

Napisane przez firmę

The Early Music Shop is the largest source of historical musical instruments worldwide. We are an independent music shop specialising in Early Music instruments, accessories and printed music. Our expert staff have years of experience helping you to find the perfect instrument for you!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1048)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 422

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

SIGO tenor head joints can fit easily.

Delivery was sooner than expected.
The new SIGO tenor head joint is a much crisper design than the original and it fits the existing body - bought last year, perfectly. The fit is much improved from the original version. Both heads play equally well. It’s a pity Kunath couldn’t make the two parts of the instrument fit properly in the first place. I have heard from other players that the previous head is a very tight fit and difficult to align with the body.

30 marca 2026
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Odpowiedź od The Early Music Shop

Great to hear the delivery arrived ahead of schedule, and that the new SIGO head joint is working so well with your existing body.

You’re absolutely right about the earlier version: we’d had similar feedback from a number of players regarding the tight fit and alignment. It’s good to see Kunath has now refined the design, and even better that the updated head integrates cleanly while maintaining the same playing quality.

Thanks for taking the time to share such a detailed and helpful review. It’s really valuable for other players considering the upgrade.

Oceniono na 2 z 5

Mauvaise expérience et article endommagé

J'étais très contente de pouvoir passer commande dans cette boutique malheureusement, la livraison a été catastrophique.
La partition était assez chère ainsi que les frais de douanes alors à ce prix j'espérais un emballage solide. J'ai trouvé le colis en carton léger éventré dans ma boîte aux lettres, du scotch mis autour n'importe comment. Le pire était à venir : les coins de la partition enfoncés et pliés, plusieurs page maculés de traces de boue. Certes le magasin n'est pas responsable du transport mais si l'article avait été emballé avec un carton adapté et renforcé, je pense que cette horrible expérience aurait pu être évitée. Grosse déception donc.

26 marca 2026
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Odpowiedź od The Early Music Shop

We’re very sorry to read this. What you describe is extremely disappointing, especially given the cost of the item and the customs fees.

While we can’t control what happens in transit, we completely take your point about packaging, and it’s clear that in this case it wasn’t sufficient to protect the music. That’s something we need to get right, and we’ll be reviewing how we pack these items to prevent this happening again.

Thank you for bringing it to our attention, and please do get in touch with us directly if you haven’t already. We will do what we can to put it right.

Oceniono na 5 z 5

High quality products and great customer service

I live in the U.S.A. and have ordered three Recorders and a wooden stand to place them on in between practice. All arrived in good time and without damage. The Recorders are all great quality and in tune. The customer service was also very professional and responded promptly.

23 marca 2026
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Odpowiedź od The Early Music Shop

Thank you for your feedback, we're glad to hear that everything arrived safely and you are enjoying your products. Do let us know if we can help with anything in the future.

Oceniono na 5 z 5

Very helpful team that responded…

Very helpful team that responded quickly when I asked them not to include the invoice in the parcel as this was a present.

25 marca 2026
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Odpowiedź od The Early Music Shop

Glad we could help! Hope the present was well received.

Oceniono na 3 z 5

Slow customer service

Slow customer service. I had ordered strings that were out of stock but the company never notified me and I waited over 2 months. Finally after following up many times they gave me a refund.

24 marca 2026
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Odpowiedź od The Early Music Shop

We’re very sorry about this. You should have been notified straight away that the strings were out of stock.

Having to chase us, and waiting that long, isn’t the level of service we aim to provide. While we’re glad we were able to refund you, we recognise the experience wasn’t good enough.

Thank you for your patience

Oceniono na 4 z 5

This Zen-On 415Hz has a nice tone but the intonation dramatically changes after playing for a while which may be caused by moisture produced.

This Zen-On 415Hz is an affordable entry into playing with this tuning.
The recorder has a good tone quality.
One surprise is that the intonation will suddenly go out from low A to G. The interval becomes a semi tone rather than a tone. Also the higher A to Bb interval becomes very flat. I only only surmise that this is caused by it getting water logged after playing for a while.
It will settle back to normal but it's annoying when it happens. It'd be a problem when performing!

24 marca 2026
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Odpowiedź od The Early Music Shop

Thank you for your thoughtful and detailed feedback. It’s really helpful, and we’re glad to hear you’re enjoying the tone overall.
What you’re describing can sometimes happen as moisture builds up during playing, particularly on certain notes. Regularly clearing the windway and giving the instrument a short rest can help.
If it continues, do feel free to get in touch with us - we’d be very happy to advise further.

Oceniono na 5 z 5

Customer service par excellence and perfect product for my needs

Excellent advice given on the phone and I was really listened to with regard to my needs for a bag to transport flageolets and recorders. I’m delighted with the product - its functionality, quality and aesthetics.

24 marca 2026
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Odpowiedź od The Early Music Shop

Very happy we could assist with this, and that the bag is working well for you. Do let us know if we can help in the future.

Oceniono na 5 z 5

Your sense of friendly responsibility…

Your sense of friendly responsibility to a customer is quite refreshing to a North American accustomed to the idea that, once the price of a commodity has been paid, that commodity has served its entire purpose. Your having optimized the instrument’s appearance and sound setup speaks of professional pride and care to avoid client disappointment. I’m very grateful for it.

21 marca 2026
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Odpowiedź od The Early Music Shop

Thank you for such a thoughtful review - we really appreciate you taking the time to say this. We take a lot of pride in making sure instruments arrive playing and looking their best, so it’s lovely to hear that it made a difference.

Oceniono na 5 z 5

Great communication

Great communication, punctual delivery, sustainable packaging. Website easy to use and helpful recordings of recorders !

17 marca 2026
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Odpowiedź od The Early Music Shop

Thanks for this detailed feedback, great to hear!

Oceniono na 5 z 5

Speed

Speed. Such a quick and simple purchase and delivery to Australia!

20 marca 2026
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Odpowiedź od The Early Music Shop

Thank you, always good to hear!

Oceniono na 5 z 5

Good price

Good price, rapid delivery on time

18 marca 2026
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Odpowiedź od The Early Music Shop

Great to know!

Oceniono na 5 z 5

Plenty of ready advice

Plenty of ready advice. A great selection of recorders to suit any budget with information about each one. Delivery service excellent.

28 marca 2026
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Odpowiedź od The Early Music Shop

Thank you for the positive feedback.

Oceniono na 5 z 5

Fabulous instrument, exceptional customer service

Alfie is a star. ⭐ His advice and guidance led me to the purchase of a fabulous bass recorder which I fell in love with the first time I played it!

27 marca 2026
Opinia niezależna
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Odpowiedź od The Early Music Shop

We agree (and we'll let Alfie know)! Hope you continue to enjoy your recorder.

Oceniono na 5 z 5

It was easy to order on the website

It was easy to order on the website. Pricing was clear, good description and prompt shipping. The tracking provided was excellent and the item arrived well within the indicated time frame to me here in Canada.
I will absolutely consider ordering from you for any future Musical purchases. Thank you !

16 marca 2026
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Odpowiedź od The Early Music Shop

Thank you, we're glad to hear that it arrived with you swiftly and safely. We look forward to welcoming you back!

Oceniono na 5 z 5

Delivered when promised

Delivered when promised. Very good service

16 marca 2026
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Odpowiedź od The Early Music Shop

We always try our best, and so good to know that your order went smoothly and arrived promptly. Thank you.

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