The Early Music Shop Recenzje 

1046
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They carry more obscure parts and instruments that are hard to get from other places. The delivery took a bit longer than expected, but that might be just because of the current global crises, so can'... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The recorder bag I bought was exactly as described and fits all my recorders snugly. Shipping from the UK was reasonable, and the package arrived quickly. I would buy from this company again. I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Although I unfortunately had to cancel my order this time, the customer service team handled my emails professionally and promptly. My refund was processed properly, which gave me peace of mind. Overa... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Delivery was slow, overall, since it had to be obtained, slowly, from the publisher. But there was a wicked price increase for the poor next person who wanted the same book!

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep muzyczny
  2. Wypożyczalnia instrumentów muzycznych
  3. Naprawa instrumentów muzycznych
  4. Sklep z instrumentami muzycznymi
  5. Sklep z partyturami
  6. Sklep z używanymi instrumentami muzycznymi

Napisane przez firmę

The Early Music Shop is the largest source of historical musical instruments worldwide. We are an independent music shop specialising in Early Music instruments, accessories and printed music. Our expert staff have years of experience helping you to find the perfect instrument for you!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 75% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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4,7

Wszystkie recenzje

(1046)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 418

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Oceniono na 5 z 5

I did not know what I was buying as I…

I did not know what I was buying as I am an amateur music learner. The booklet, A Chantar, was just right for me. I was especially pleased that the order came to me in the United States within a week of purchase. Will definitely order the the EMS again

Thank You

Thomas Thibeault

15 kwietnia 2026
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Odpowiedź od The Early Music Shop

We’re so pleased to hear that A Chantar was just right for you - it’s a great choice, especially when you’re starting out.
It’s also good to know your order reached you in the United States so quickly. Thank you for your kind words, and we look forward to helping you again in the future!

Oceniono na 5 z 5

My own Sigo Tenor Recorder at last!

I had dithered about buying a Sigo Tenor Recorder for nearly a year and then I decided to get one. It’s many years since I owned a tenor recorder but I couldn’t face the weight and stretch of my fingers so the Sigo was what I wanted. I’d never have considered any other supplier and I was not disappointed with the service. The recorder arrived very quickly and I’m delighted with it. It is relatively easy to play and I will get used to finding low C. It has a lovely tone even with me playing it. I’m so glad I bought it.

14 kwietnia 2026
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Odpowiedź od The Early Music Shop

This is a lovely report on your new instrument, thank you so much for sharing it with us. The Sigo Tenors are proving very popular, and rightly so!

Oceniono na 5 z 5

I wanted to order the new SIGO alto…

I wanted to order the new SIGO alto recorder. It was quick and easy to do that. However, I understand it won't be available now until June

11 kwietnia 2026
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Odpowiedź od The Early Music Shop

Thanks for placing your order for the new SIGO alto - we’re glad the process itself was straightforward.
Apologies for the delay on availability; as you’ve heard, the next batch isn’t expected until June, which is frustrating when you’re keen to get started. These have been in particularly high demand, but we’ll keep you updated and make sure yours is sent out as soon as they arrive.

Oceniono na 5 z 5

Excellent service from order to delivery

The ordering process was quick and straightforward and the international delivery experience was great, with almost daily updates from the Royal Mail.

13 kwietnia 2026
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Odpowiedź od The Early Music Shop

Glad to hear you had a good experience, and that Royal Mail kept you well updated. Thank you for your purchase

Oceniono na 4 z 5

A good result with some delay

A good result with some delay, I did have to chase once

8 kwietnia 2026
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Odpowiedź od The Early Music Shop

Apologies that you needed to chase, we try our very best to keep customers updated with communications, especially where delays are concerned. But we're glad you like the product, and thank you for your custom.

Oceniono na 2 z 5

No or very response from customer service

Their homepage is fantastic, unfortunately is their internal processes not as good. No or very slow response from their customer service. And very slow shipping of products they have in stock, despite their promise of being very fast.

9 kwietnia 2026
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Odpowiedź od The Early Music Shop

Thank you for your feedback - we’re glad the website made a strong first impression, but it’s clearly frustrating that the experience didn’t carry through to service and delivery.
We’re sorry for the slow response and dispatch on items that were showing as in stock, that’s not the standard we aim for. We’re currently reviewing our internal processes to make sure communication is clearer and orders move more quickly.
If you’re happy to get in touch with your order details, we’d really like to look into what happened here and put it right.

Oceniono na 5 z 5

I got what I wanted and didn't have to…

I got what I wanted and didn't have to wait long. I was out but they left it where I asked them to. I struggle with technology so won't add more

6 kwietnia 2026
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Odpowiedź od The Early Music Shop

Thank you for taking the time to leave a review, it means a lot.

Oceniono na 2 z 5

The book I bought wasn’t very well…

The book I bought wasn’t very well protected, so its corners were already damaged.

3 kwietnia 2026
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Odpowiedź od The Early Music Shop

Thank you for your feedback, and I’m sorry the book didn’t arrive in better condition.
We do our best to package items securely, so it’s disappointing to hear this wasn’t the case here. If you haven’t already been in touch, please do contact us - we’d be happy to put things right.

Oceniono na 5 z 5

Prompt shipping and nice products

My recorders were shipped promptly and are very nice instruments, I shall enjoy playing again.

30 marca 2026
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Odpowiedź od The Early Music Shop

Lovely to hear this, thank you for your comments.

Oceniono na 5 z 5

Excellent quality

The Lute that I bought from the Early Music shop is excellent, beautifully finished, and packaged to withstand the most averse transport conditions; it arrived without a scratch. Everything is there, lute, tutorial, free membership of the Lute Society, now I only have to do is learn to play the lute...

10 kwietnia 2026
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Odpowiedź od The Early Music Shop

That’s lovely to hear - thank you for taking the time to share this. We’re delighted the lute arrived safely and that everything was just as it should be.
Enjoy the journey of learning to play - it's a rewarding one, even if a little challenging at first! If we can help along the way, do feel free to get in touch.

Oceniono na 5 z 5

Excellent stock in Monmouth

Peter greeted me by name, as he always does, at the Easter Early Music Course in Monmouth. He had an amazing stock of instruments and accessories with him including the very bass viol strings I needed. It was a small transaction, but it was good to have a short chat with him - he was my first point of contact with EMS for years (decades?) and he remains so. Personal contact means a lot.

2 kwietnia 2026
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Odpowiedź od The Early Music Shop

Thank you for your kind words. I’ll make sure Peter sees this - he’ll really appreciate it.
We’re glad he had just what you needed, and it’s always nice to have a chance for a quick chat too. Long-standing connections like this mean a great deal to us too!

Oceniono na 5 z 5

Overall very happy

Initially I was disappointed that my odered recorder just hadn't been shipped.
When calling the Early Music Shop I learned that the recorder I ordered was no longer produced in the ordered colours.
However, Alfie went above and beyond found me an alternative recorder in my favourite colour.
When this arrived without the cleaning mob that should have been included Alfie promptly sent the missing item. So overall very happy with their customer service.

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od The Early Music Shop

Thank you for your feedback, and for your patience while we got everything sorted.
We’re sorry for the initial disappointment with the recorder, but I’m glad Alfie was able to find a suitable alternative, and in your preferred colour too. Thanks as well for flagging the missing cleaning rod; pleased we could put that right quickly.
We really appreciate your support and are glad you’re happy overall.

Oceniono na 5 z 5

SIGO tenor head joints can fit easily.

Delivery was sooner than expected.
The new SIGO tenor head joint is a much crisper design than the original and it fits the existing body - bought last year, perfectly. The fit is much improved from the original version. Both heads play equally well. It’s a pity Kunath couldn’t make the two parts of the instrument fit properly in the first place. I have heard from other players that the previous head is a very tight fit and difficult to align with the body.

30 marca 2026
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Odpowiedź od The Early Music Shop

Great to hear the delivery arrived ahead of schedule, and that the new SIGO head joint is working so well with your existing body.

You’re absolutely right about the earlier version: we’d had similar feedback from a number of players regarding the tight fit and alignment. It’s good to see Kunath has now refined the design, and even better that the updated head integrates cleanly while maintaining the same playing quality.

Thanks for taking the time to share such a detailed and helpful review. It’s really valuable for other players considering the upgrade.

Oceniono na 2 z 5

Mauvaise expérience et article endommagé

J'étais très contente de pouvoir passer commande dans cette boutique malheureusement, la livraison a été catastrophique.
La partition était assez chère ainsi que les frais de douanes alors à ce prix j'espérais un emballage solide. J'ai trouvé le colis en carton léger éventré dans ma boîte aux lettres, du scotch mis autour n'importe comment. Le pire était à venir : les coins de la partition enfoncés et pliés, plusieurs page maculés de traces de boue. Certes le magasin n'est pas responsable du transport mais si l'article avait été emballé avec un carton adapté et renforcé, je pense que cette horrible expérience aurait pu être évitée. Grosse déception donc.

26 marca 2026
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Odpowiedź od The Early Music Shop

We’re very sorry to read this. What you describe is extremely disappointing, especially given the cost of the item and the customs fees.

While we can’t control what happens in transit, we completely take your point about packaging, and it’s clear that in this case it wasn’t sufficient to protect the music. That’s something we need to get right, and we’ll be reviewing how we pack these items to prevent this happening again.

Thank you for bringing it to our attention, and please do get in touch with us directly if you haven’t already. We will do what we can to put it right.

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