I've been a very satisfied user of DxO software after switching from Adobe Lightroom in 2021. I currently have Photolab9 elite, Nik9, Viewpoint5 and Filmpack7. Photolab has the best lens corrections,... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Ich nutze PhotoLab 9 und PureRaw 5. Eine sehr gute Alternative zu Adobe-Produkten (Lightroom) und die sich nicht mit deren Abo-Preisen anfreunden können. Für Hobby-Fotografen tolle Produkte. Vor... Zobacz więcej
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I find DxO very helpful. A small problem I had was dealt with quickly and to my satisfaction. PureRaw 6 I find to be a godsend in dealing with noise on my M43 images. The quality of the results are no... Zobacz więcej
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DXO liefert eine beeindruckende Bildqualität, besonders bei Rauschreduzierung und RAW‑Entwicklung. Die Ergebnisse sind konstant hervorragend. Was ich mir jedoch wünschen würde, sind etwas schnellere... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
For over 20 years, DxO has been at the forefront of innovation in photographic software. We are the creators of DxO PhotoLab, widely regarded as the best RAW development software for passionate photographers. We revived the legendary Nik Collection, originally from Google, and developed essential tools like DxO PureRAW, DxO FilmPack, and DxO ViewPoint, all trusted by the most demanding photographers. Developing groundbreaking software is at the heart of what we do.
Dane kontaktowe
3 Rue nationale, 92100, Boulogne-Billancourt, Francja
- dxo.com
4,5
Doskonała
811 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od DxO
こんにちは Tatsuo 様、
フィードバックをお寄せいただき、ありがとうございます。
学習リソースに関するご意見、そしてチュートリアル動画が増えると良いというご提案はとても参考になります。私たちも、写真愛好家の皆さまが当社のツールを最大限に活用できるようサポートすることを大切にしています。
その間、ソフトウェアをさらにご活用いただく際には、こちらのオンラインユーザーガイドもぜひご覧ください：
[https://userguides.dxo.com/](https://userguides.dxo.com/)
The DxO team
Sehr effizient und wirksam
Sehr effizient und wirksam! Mit wenigen Schritten zu Topresultaten!
7 marca 2026
Odpowiedź od DxO
Hallo Hugo,
vielen Dank für Ihr tolles Feedback!
Es freut uns sehr zu hören, dass Sie mit unserer Software so effizient arbeiten können und mit nur wenigen Schritten zu großartigen Ergebnissen kommen.
Wir wünschen Ihnen weiterhin viel Freude bei der Bearbeitung Ihrer Fotos!
The DxO Team
Amélioration
Cet outil me permet d’améliorer mes photos en respectant son intégrité sans intervention trop intrusive de l’IA.
28 lutego 2026
Odpowiedź od DxO
Bonjour Dominique,
Merci beaucoup pour votre retour.
Nous sommes ravis de savoir que notre outil vous aide à améliorer vos photos tout en respectant leur intégrité.
Trouver le bon équilibre entre puissance de traitement et respect de l’image originale est essentiel pour nous.
Nous sommes heureux d’accompagner votre travail photographique.
The DxO Team
Simply the best…
Having used DXO PureRAW since version one, through the current (and best) version six, my view is it is the best RAW pre-processor, bringing out the very best in the basic image, so it can be worked on to process a pleasing, noise-free and sharp final image.
I use Lightroom Classic as my DAM and have tried Topaz; but in my view PureRAW is rather better than either at reducing noise and correcting lens issues.
6 marca 2026
Odpowiedź od DxO
Hello Les,
Thank you for your thoughtful feedback and for your long-standing trust in DxO PureRAW since the very first version. Great!
We’re thrilled to hear that the current version continues to meet your expectations and helps you achieve sharp, noise-free images from your RAW files.
It’s also great to know that our solution fits well into your workflow alongside Lightroom Classic.
Knowing that our noise reduction and lens corrections help bring out the best in your images truly means a lot to our team.
The DxO Team
The best program for my RAW files
28 lutego 2026
Odpowiedź od DxO
Hello Christian,
Thanks a lot! Awesome!
We’re thrilled to hear that our software is the best program for your RAW files.
Supporting photographers in getting the most out of their images is exactly what motivates our team.
The DxO Team
Très bon logiciels qui s'améliorent…
Très bon logiciels qui s'améliorent sans cesse avec des mises à jour gratuites. Bon suivi réactif.
7 marca 2026
Odpowiedź od DxO
Bonjour Alain,
Merci beaucoup pour votre retour !
Nous sommes ravis de lire que vous appréciez nos logiciels ainsi que les améliorations apportées au fil des mises à jour.
C’est également très encourageant de savoir que notre suivi et la réactivité de notre support répondent à vos attentes.
The DxO Team
Odpowiedź od DxO
您好 夏青，
感谢您的反馈！
我们很高兴得知您认可我们的产品，也非常感谢您提出的建议。
能够根据用户的反馈不断改进，并让购买流程更加方便，是我们一直努力的方向。
感谢您的支持！
The DxO Team
Sehr schnelle Rückantwort und…
Sehr schnelle Rückantwort und kompetente Hilfe beim Support
6 marca 2026
Odpowiedź od DxO
Hallo Klaus,
vielen Dank für Ihr positives Feedback!
Es freut uns sehr zu hören, dass Sie mit der schnellen Rückmeldung und der kompetenten Unterstützung unseres Support-Teams zufrieden sind.
Ihr Feedback ist eine große Motivation für unser Team — vielen Dank, dass Sie sich die Zeit genommen haben, es zu teilen.
The DxO Team
Simply the best noise removal and…
Simply the best noise removal and optical correction software there is. I don't give a 5 star because it works very slow and the cooperation with CaptureOne could be more seamingless.
27 lutego 2026
Odpowiedź od DxO
Hello Max, thank you for sharing your feedback.
We’re delighted to hear that you consider DxO PhotoLab or DxO PureRAW among the best tools for noise reduction and optical corrections — that means a lot to our team.
We also appreciate your honest note about processing speed and the integration with Capture One. Processing performance can also depend on the power of your computer configuration, but your feedback is valuable and our teams continuously work on improving performance and workflow compatibility with other software.
If you’d ever like to share more details about your setup or experience, feel free to reach out to our support team here: https://support.dxo.com/hc/en-us/requests/new
The DxO team
I am walking away from DXO and NIK as…
LET ME PUT THIS AT THE TOP - NIK 7 AND 8 WERE ON MY MACHINE. I HAD PAID SEPARATELY FOR BOTH VERSIONS - ONE WAS AN UPGRADE AND THE OTHER WAS A FULL VERSION PRICE. I BOUGHT A NEW MACHINE AND THEY DID NOT WORK. I TRIED MANAGING MY LICENSES THROUGH THE WEBSITE AND GOT THE SAME ERROR MESSAGES. I TOOK SCREENSHOTS AND SENT THEM TO DXO. THEY WERE KIND AND UNDERSTANDING, BUT THEY COULD NOT HELP. THEY SENT IT TO ANOTHER SUPPORT TECH. THIS PERSON WAS REALLY RUDE, DISMISSIVE AND UNSUPPORTIVE. THEY DID NOT READ THE ORIGINAL TICKET AND WERE CONDESCENDING. THAT IS THE REASON FOR THIS REVIEW.
I am walking away from DXO and NIK as of today - after many, many years. I bought and paid for NIK from the original company. I paid every time they had a new version and I paid for multiple machines. Google eventually bought it and actually made it free for a while. Eventually, DXO bought it and began to charge. I dutifully paid, then I'd upgrade for one cycle, then I'd pay again. This went on for years - again, with me paying for at least two licenses at a time to use on 4 machines total.
The last few times I migrated machines, it would lock me out and I'd have to do a lengthy back and forth with their support people to free up activations. No easy way I ever found to do that. Well, it happened again today. I wrote to them, wasting time out of my life to do it, and got back a few polite, perfunctory replies. Eventually, someone sent me on to a person who could allegedly help. What I got back from this person was a disgustingly facile response. They had not read the thread. They ignored my history of purchases, and they could not help me with even one activation.
I was amazed at how rude and arrogant they were for a support person, so I wrote back with a partial list of my serial numbers back 7 or 8 years, then told them I was never going to use them again, which I intend to do. It's not worth it. First off, it's just not worth it for a cost/value benefit. Second, it's not worth the time, to be abused by some dweeb who did not even read my initial support ticket. I rarely get so pissed off, but I'm very brand loyal and this was a real slap in the face.
I don't even use plugins often. I'll either poke around for something new or just use Photoshop, which I have used for over 30 years now. To hell with DXO.
11 marca 2026
Opinia niezależna
Odpowiedź od DxO
Hello Paul,
We’re sorry to read this and understand your frustration, especially after so many years with Nik Collection.
Some older versions were purchased from companies other than DxO, and this can sometimes create legacy activation issues that we may not be able to resolve fully. Google did not continue developing Nik Collection, made it free for a time, and then sold it. When DxO acquired it, our goal was to bring this iconic suite back to life. For the past 8 years, we have continued to modernize it, add new features, and restore compatibility with recent operating systems and third-party software.
Since Nik Collection 7, users can also manage their activations themselves directly from their customer account or from within the software, making this process much easier for recent versions.
We have asked Trustpilot for permission to identify your case so we can review what happened with our support team and confirm which version of Nik Collection is concerned. If you receive this request, we would greatly appreciate your favorable reply.
You can also contact our support team here: https://support.dxo.com/hc/en-us/requests/new
We remain committed to improving your experience.
The DxO team
Ich bin vor 1 Jahr von Adobe zu DXO…
Ich bin vor 1 Jahr von Adobe zu DXO gewechselt. Photolab 9 und Filmpack 8 decken alle meine Bedürfnisse mehr als gut ab. Zudem ist der Support sehr effizient und zeitnah.
6 marca 2026
Odpowiedź od DxO
Hallo Luis,
vielen Dank für Ihr tolles Feedback!
Es freut uns sehr zu hören, dass DxO PhotoLab und DxO FilmPack Ihre Bedürfnisse so gut abdecken und Sie seit Ihrem Wechsel von Adobe zufrieden sind.
Auch Ihr Lob für unseren schnellen und effizienten Support bedeutet unserem Team viel.
Vielen Dank für Ihr Vertrauen!
The DxO Team
Great noise reduction software
Great noise reduction software. Now I can use my micro four thirds camera without reservations.
26 lutego 2026
Odpowiedź od DxO
Hello Philip,
Thank you for your feedback! Awesome!
We’re delighted to hear that our noise reduction helps you get the most out of your micro four thirds camera.
It’s great to know our tools allow you to shoot and edit with confidence.
The DxO Team
Everything on time and perfect
PureRaw5 works really very well
Stand alone and as Lightroom Classic plug
I am also satisfied with the Technical Support
27 lutego 2026
Odpowiedź od DxO
Hello José,
Thank you for your kind feedback!
We’re delighted to hear that DxO PureRAW works so well for you, both as a standalone application and as a Lightroom Classic plug-in.
It’s also great to know that you’re satisfied with the assistance from our technical support team.
Your message is a real boost for our team — thank you for sharing it.
The DxO Team
Odpowiedź od DxO
Hello Michael,
Thanks a lot! Wonderful!
We’re glad you’re enjoying our software — greetings to Hollywood!
The DxO Team
Odpowiedź od DxO
Hello,
Thank you for your review!
If you’d like to share more about your experience with our software, we’d love to hear it.
Your feedback helps us continue improving our tools for photographers.
The DxO Team
Activation Issues with a New Computer - SOLVED!
I have been a DxO customer for several years and own multiple products including PhotoLab 7, PureRAW version 1, and Nik Collection 5 and have been happy with the DxO products.
Recently I replaced two computers that previously had my DxO software activated. Because those machines no longer exist, I opened support ticket #634695 to request a reset of the activation count so I can activate the software on my new computer. PhotoLab 7 did activate successfully.
My DxO account clearly shows the products I purchased along with the license keys and download links. I have also provided screenshots and detailed explanations in the support emails.
Over the past week there have been numerous email exchanges with support, but the issue has not yet been resolved and the responses seem to repeat questions that were already answered.
The request itself is straightforward: I simply need the activation counts reset for software I already own - PureRaw version 1 and Nik Collection version 5..
I like DxO products and have enjoyed using them for my photography. I am hopeful someone from DxO can review ticket #634695 and help resolve this activation reset so I can continue using the software.
UPDATE: DxO reviewed my ticket and reset the activations for my licenses. PureRAW and Nik Collection are now activated on my new computer. Thank you for resolving the issue.
11 marca 2026
Opinia niezależna
Odpowiedź od DxO
Hello Kenneth,
We noticed your Trustpilot review and would like to clarify the situation.
In your initial message (support ticket #634695), you referred to DxO PureRAW 5, which led our team to investigate that version first. However, the activation key you later provided corresponds to DxO PureRAW 1, which is the product actually registered under your account. This misunderstanding unfortunately caused unnecessary back-and-forth during the support exchange.
Please also note that reinstalling older software on a new computer, particularly with a newer operating system, should always be subject to a compatibility check beforehand.
In any case, we have now granted an additional activation for both DxO PureRAW 1 and Nik Collection 5, so you should be able to reactivate them on your new computer without issue.
If everything is now working as expected, please feel free to update your Trustpilot review to reflect the resolution.
Kind regards,
The greatest software…
Apart from being the greatest software in the photographic universe, the support team behind DxO is also the best I have ever experienced. There is no doubt I could go on for hours about what the software has done for my photography and how when stuck with a problem, they have emailed solutions.
I have recommended their software to everyone I know on Flickr and will continue to do so, adding just how revolutionary the software is and some how evolves every year or so, to be even better, giving amateur and professional alike the ability to have a freedom to use our cameras and creative minds to their utmost potential.
5 marca 2026
Odpowiedź od DxO
Hello Taz,
Your message truly made our day — thank you!
It means a lot to hear that both our software and our support team have had such a positive impact on your photography journey. Helping photographers unlock their creative potential is exactly what drives our team every day.
We’re also incredibly grateful that you recommend our tools to the Flickr community. Knowing that our work supports both amateur and professional photographers alike — and continues to evolve with each version — is the best encouragement we could receive.
Thank you for your trust and enthusiasm.
The DxO Team
The noise reduction capability is…
The noise reduction capability is excellent, but the fact that you can't see the result until saving is a big negative to the workflow.
5 marca 2026
Odpowiedź od DxO
Hello,
Thank you for sharing your feedback. We’re glad to hear you appreciate the noise reduction capabilities in our software.
Regarding previewing the result, the corrections can be evaluated directly in the image when zoomed to around 75% or higher, where the processing becomes visible. You can also use the loupe tool to inspect the effect of the corrections more precisely.
It’s also worth noting that the preview performance can depend on the capabilities of your GPU, which may influence how quickly and smoothly the result appears during editing.
If you’d like help optimizing this workflow, our support team will be happy to assist: https://support.dxo.com/hc/en-us/requests/new
The DxO team
To long updates for new gear.
To long updates for new gear.
The operational logistics are sometimes a bit difficult.
26 lutego 2026
Odpowiedź od DxO
Hello Klaus,
We’re sorry to hear about your frustration regarding the time it can take for support of new camera gear, and we appreciate you sharing your thoughts. Expanding compatibility and maintaining the precision of our optical modules requires careful testing, but we understand how important timely updates are for photographers.
If you’d like to share more details about the equipment you’re waiting for, our support team would be glad to look into it and provide information: https://support.dxo.com/hc/en-us/requests/new
The DxO team
I’ve been a professional portrait and…
I’ve been a professional portrait and wedding photographer 39 years now, and now had DxO software for the past 15+/- years…. My most recent primary editing computer finally decided to take its last breath after many many dedicated years. I’m making my new purchases I had to also upgrade my antiquated software and the assistance I received from DxO in getting everything current and up and running went far more smoothly than I was expecting… Thx for the help!
4 marca 2026
Odpowiedź od DxO
Hello Rob,
We truly appreciate your kind words and your long-standing trust in our software over the past 15 years. It’s wonderful to hear that, after nearly four decades as a professional portrait and wedding photographer, our tools continue to support your workflow.
We’re also very glad our team could assist you in getting everything smoothly set up on your new editing computer. Making transitions like this as seamless as possible is very important to us.
Many thanks for your continued support, and we wish you many more years of creativity behind the camera.
The DxO Team
Doświadczenie Trustpilot
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