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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just received my new Batik blue dryrobe in size Medium. Excellent Customer Service experience and my new dryrobe arrived yesterday and was worn today in the wind and rain post swim at the Lake. Absolu... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

SHOCKING As advertised order before 2pm pay £8.95 for next day delivery. I did so no product turned up next day. Very disappointed as I had planned to pack the product to take on my journey that ev... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Another great purchase and Customer Service experience from Dryrobe! As a family we have bought many items, including dog coats, with my latest purchase being the new waterproof parka. Love it and ca... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve purchased 4 times from dryrobe (2 x advance robes, a bag and the new Parka coat) every time the items arrived quickly and well packaged. I often order 2 sizes to get the best fit and their retur... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. również w kategorii:
  3. Sklep odzieżowy
  4. Sklep sportowy (outdoor)

Napisane przez firmę

The ultimate change robe and towel changing robe, warm changing for all sports enthusiasts, watersports and outdoor activities.


Dane kontaktowe

  • Velator Way , EX33 2FB, Braunton, Zjednoczone Królestwo

  • dryrobe.com

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

693 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(693)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 230

Napisz recenzję
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Oceniono na 5 z 5

Really impressed with Dryrobe

Really impressed with Dryrobe. The car seat cover is excellent quality and does exactly what it’s meant to. Communication was fast and clear throughout. When our original order got lost, they dealt with it quickly and sent out a replacement with no hassle at all. Great product and outstanding customer service — highly recommend.

7 stycznia 2026
Opinia niezależna
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Odpowiedź od Dryrobe

Hello Kath

Thanks so much for your kind review 🙂 So pleased that you had a positive experience with Dryrobe®. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!

Team Dryrobe®

Oceniono na 5 z 5

I made an error when placing my order

I made an error when placing my order, which was a gift. I only realised my error about five weeks after receipt when the recipient opened the gift. I contacted the company by e-mail, they were very understanding and forgiving and resolved the error within a few days. The robe I ordered seems to be extremely good quality, but is as yet untested.

22 listopada 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Thank you so much for your review 🙂

We strive to make our customers happy so this is great to hear. Thanks again for your support!

Team Dryrobe®

Oceniono na 5 z 5

Amazing product and amazing customer…

Amazing product and amazing customer service. The team made sure I got the robe in time for the holidays despite some stocking issues. Thank you!

29 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Charlotte

Thank you for leaving a review.

We are pleased to hear that you received your order in time for the holidays! We strive to make our customers happy so this is great to hear!

Thanks again for your support!

Team Dryrobe® 🙏

Oceniono na 5 z 5

I am a small lady who wanted a dryrobe…

I am a small lady who wanted a dryrobe for walking my dog. I couldn't decide whether to go for a xs size or a child size 10 to 13 year old. So l emailed the company and l must say they were excellent with their advise. Which was to go for the child's size. I'm very happy with my purchase and l live the colour l chose. Grey and orange fleece. I also bought a light weight jacket for my husband for Christmas. Which he loves as well.

4 stycznia 2026
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Pat

Thank you for leaving a review 🤙

So pleased to hear that you are happy with the garments, sizing advice and service you received. We hope your husband likes his Dryrobe® jacket.

Thank you for your order, we appreciate the support!

Team Dryrobe®

Oceniono na 4 z 5

After having my own dryrobe for years…

After having my own dryrobe for years and absolutely loving it I thought I'd treat my dogs to one for the winter and summer days when they come out of the sea... Being labradors they sometimes think their fish! The first arrived in a nice dryrobe box and the second in a plain brown packet so that was disappointing. They do slip side to side when running without the leg straps these definitely need improving they arnt ideal as others have mentioned. I measured both dogs who were in between sizes so chose the bigger one being XL both smaller females but weigh 33kg and they fit very well. I love the dryrobe brand it's worth the investment, the only improvement would be the leg straps that are needed in windy conditions.

2 stycznia 2026
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Sam

Thank you for leaving a review.

We are pleased to hear that the Dryrobe®s fit your dogs well. Please contact Dryrobe® Customer Service if you have any questions about the leg straps, we will be more than happy to help!

Thank you for your order, we appreciate the support!

Team Dryrobe® 🤙

Oceniono na 5 z 5

Great service

Great service, so helpful on the phone. Many thanks to Andy for making the whole return process so easy. Will buy the right size next time!

29 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hello Richard

Thank you for taking the time to leave a review!

We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear! Thanks again for your support! 🤙🏻

Team Dryrobe®

Oceniono na 5 z 5

Prompt response …

The response to my complaint was prompt and the offer to resend the parcel with a discount was most appreciated.

30 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hello Richard

Thank you so much for your review 🙂

We are pleased that you're happy with Dryrobe's service! We strive to make our customers happy so this is great to hear! Thanks again for your support!

Team Dryrobe®

Oceniono na 5 z 5

Order issue resolved by customer service

I had an order issue and was resolved efficiently after a couple of emails, quality items.

29 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hello Steven

Thank you for taking the time to leave a review.

So pleased to hear that you are happy with the service you received! We appreciate your support 🤙🏻

Team Dryrobe®

Oceniono na 5 z 5

Amazing customer team experience post…

Amazing customer team experience post purchase as had an issue with the zip. Very proactive team and a pleasure to deal with

30 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hello Sophie

Thanks for taking the time to leave a review 🤙

It's great to hear that you are happy with the service you received and that the zip issue was dealt with efficiently.

Enjoy your Dryrobe®.

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Responded quickly and efficiently to my query via email. Parcel arrived on time and beautifully packaged.

29 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Jayne

Many thanks for your review.

It's great to hear that you are happy with the service you received!

Team Dryrobe®

Oceniono na 5 z 5

Great products

Have ordered several Dryrobes (too many rowers in the family!) and a few extras. The quality is exceptional and on the rare occasion I have contacted customer services, they are first rate.

29 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Jonathan

Thank you for the review 🙂

We take pride in producing high quality garments so it's great to hear this lovely feedback.

Thank you for your support!
Team Dryrobe®

Oceniono na 5 z 5

Hi all daughters brought me a dryrobe…

Hi all daughters brought me a dryrobe adapt fore Christmas as I use a powered wheelchair and suffer from being getting cold I've used the adapt twice at beach trips over the winter found the adapt to keep me so warm a lot off thought has gone into the product with i can only thank dryrobe fore producing the adapt fore wheelchair users great product yes you can go a loo with keeping in on zips are all in the right places

11 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Sharon

Thank you for the review 🙂 We take pride in producing high quality garments so it's great to hear this type of feedback. We're very happy we can offer the Adapt to our customers and so pleased to hear you're getting such great use out of it and you're finding it so user friendly.

Thank you for your support!

Team Dryrobe®

Oceniono na 5 z 5

These are really great products

These are really great products, designed with care and intelligence. They make all kinds of outdoor pursuits seem possible even in the worst weather. The customer service is also excellent - when my delivery was rejected by the pick up point, DryRobe staff quickly sorted out a next day delivery at no cost or inconvenience to me. I would unhesitatingly recommend them.

17 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Christina

Thanks so much for your lovely review. 🤙

We’re really pleased to know you’re happy with your Dryrobe® order and the service received!

Thanks
Team Dryrobe®

Oceniono na 5 z 5

Brilliant dog coat

I purchased a dryrobe dog coat for my Jack Russell and it’s amazing! Fits him perfectly, even the elasticated straps for the back legs are fine and not too tight or loose, which my dog isn’t bothered by at all. It’s super warm and waterproof and very stylish.

Would definitely recommend 🐶☺️

25 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Steven

Thanks for the review 🙂

We are pleased that you are happy with your Dryrobe® Dog!

Thanks for the support.
Team Dryrobe®

Oceniono na 5 z 5

Last minute.com ordering bloke style

Last minute.com ordering bloke style, was only saved by the amazing, help from all at dryrobe, my stuff all arrived in the nick of time, cannot rate high enough, literally going the extra mile, , the goods are crazy good quality, first order, will definitely order more going forward
Happy Paul Kent

24 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Paul

Many thanks for leaving a review of Dryrobe® 🤙

This is fantastic to hear! Enjoy your order 😊

Team Dryrobe®

Oceniono na 5 z 5

I just got my dryrobe and followed the…

I just got my dryrobe and followed the sizing instructions, my robe is perfect, I have the alpine collection camo white. It’s replaced a cheaper version of dryrobe and now I know why this is the best! So warm and massive hood, well made and it’s nice looking.
By mistake I cut through the zip pull when removing my labels and contacted customer service to see if I could by a replacement pull, they are sending one out free of charge, it’s only a small thing but has made me really recommend each aspect of dry robe service.

23 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Victoria

Many thanks for leaving a review of Dryrobe® 🤙

Oh no! So pleased the team were able to send out a new zip pull for you 😊 Enjoy your Dryrobe®!

Team Dryrobe®

Oceniono na 4 z 5

To start of withhaving issue in…

To start of with I was having issue in returning my order then I received a call from Andy who took two mins to rectify my issue and send through a code for me to return ! Outstanding thank you

23 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Julie

Thanks for your review 🤙

It's great to hear that Andy was able to resolve this for you 😊

Many thanks
Team Dryrobe®

Oceniono na 5 z 5

I have ordered from dry robe a few…

I have ordered from dry robe a few times.This time i ordered a dry robe coat with free bag, but forgot to add the bag. I emailed customer services and they replied promptly with a code.
Fantastic service would highly recommend.

23 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Many thanks for your review 🤙

It's great to hear that you are happy with the service you received! Enjoy your Dryrobe®.

Team Dryrobe®

Oceniono na 1 z 5

Shocking customer service shocking Customer Service. I do wonder…

Disappointed, appalling customer service I do wonder if a department actually exists.
I returned my parcel in the 15th for an exchange. I have had no communication whatsoever, I tracked the parcel and the last entry was the 16th. I have rang to be informed the “customer service team is busy” then the line cuts off. I have tried the live chat to be told they don’t deal with enquiries and the log was ended. I have emailed and again no response.
I appreciate it is Christmas and was hoping the robe which I asked to be exchanged would have been re posted out.

23 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Deborah

Many thanks for your feedback of Dryrobe® 🤙

I'm so sorry to hear this, the team are online and working through enquiries, there is currently around a 24 hour response time. I have sent a request for your order information through Trustpilot so we can get this resolved for you 🙏

Many thanks
Team Dryrobe®

Oceniono na 5 z 5

Service second to none

The ordering procedure is excellent but I made a mistake when signing up for a free storage bag and didn’t realise the confirmation email had gone into my junk. One email to customer services and ‘Liv’ sent me code as a gesture of good will, bag ordered, one very happy customer. Thankyou Dryrobe.

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Thank you so much for your review 🙂

We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear!

Thanks again for your support 🤙
Team Dryrobe®

Doświadczenie Trustpilot

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