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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just received my new Batik blue dryrobe in size Medium. Excellent Customer Service experience and my new dryrobe arrived yesterday and was worn today in the wind and rain post swim at the Lake. Absolu... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

SHOCKING As advertised order before 2pm pay £8.95 for next day delivery. I did so no product turned up next day. Very disappointed as I had planned to pack the product to take on my journey that ev... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Another great purchase and Customer Service experience from Dryrobe! As a family we have bought many items, including dog coats, with my latest purchase being the new waterproof parka. Love it and ca... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve purchased 4 times from dryrobe (2 x advance robes, a bag and the new Parka coat) every time the items arrived quickly and well packaged. I often order 2 sizes to get the best fit and their retur... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. również w kategorii:
  3. Sklep odzieżowy
  4. Sklep sportowy (outdoor)

Napisane przez firmę

The ultimate change robe and towel changing robe, warm changing for all sports enthusiasts, watersports and outdoor activities.


Dane kontaktowe

  • Velator Way , EX33 2FB, Braunton, Zjednoczone Królestwo

  • dryrobe.com

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

693 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(693)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 230

Napisz recenzję
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Oceniono na 5 z 5

Very Greatful


I had ordered a dryrobe for my partner for Christmas and hadn't realised I was able to use my blue light card (we both work for the same company supporting young adults with autism, and additional needs in the community, teaching life skills so we're often outside for hours at a time. Not great pay but very rewarding :)
I emailed as soon as id realised and Sophie answered my email with in a day and and refunded the difference straight away, which obviously makes such a difference, so I can't thank you enough Sophie :) I will be ordering one for myself over my next few pay days :)
Thank you.

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Andrea

Thanks so much for your kind review 🙂

So pleased that you had a positive experience with Dryrobe®. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!

Many thanks
Team Dryrobe®

Oceniono na 5 z 5

While had a issue with delivery or lack…

While had a issue with delivery or lack of,(not dryrobe fault but DPD ) I can't fault dryrobe and the customer service i received.

Fast to respond, followed up and checked in with us to make sure all was well.

I have to say quite possibly the best customer service ever!!!

Well done dryrobe and thank you

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Alison

Many thanks for your review 🤙

It's great to hear that you are happy with the service you received!

Enjoy your Dryrobe order!
Team Dryrobe®

Oceniono na 5 z 5

Absolutely excellent !

Absolutely excellent !! Customer services couldn’t have done more to help me and I appreciate all their help ! Christmas Blessings to you all and thank you !

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Donna

Thank you so much for your review 🙂

We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear!

Thanks again for your support!

Team Dryrobe®

Oceniono na 5 z 5

Great company and customer service I…

Great company and customer service I received was outstanding nothing was a problem to Dryrobe to sort my issue out .
I would recommend Dryrobe the products are just fantastic and great after washing they don’t loose shape or colour.

18 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Mary

Thanks so much for your kind review 🙂

So pleased that you had a positive experience with Dryrobe®. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!

Many thanks
Team Dryrobe®

Oceniono na 5 z 5

At a busy time doing everything…

At a busy time doing everything possible to resolve a delivery issue

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Philip

Many thanks for your review 🤙

It's great to hear that you are happy with the service you received!

Enjoy your Dryrobe order.
Team Dryrobe®

Oceniono na 5 z 5

No doubt my best purchase this year

Now I know what all the fuss is about!
The quality of the Dryrobe is excellent.
So well made using recyclable materials is a win win.
Website is packed with all the info you need including enough information about sizing so you can’t really go wrong.
The only thing that’s a bit tricky is choosing a colour scheme as there are so many!
Delivery is fast sometimes next day.
The Customer Service team are excellent.
I had a few questions & response was fast friendly and informative.
Also to get a speedy delivery a few days before Christmas is great!
Thank you to all at Dryrobe
I will definitely be purchasing again for family members as mine will last a very very long time.
You are not just buying a Dryrobe you are getting a whole experience!

17 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Lisa

Thanks so much for your lovely review.

We’re really pleased to know you’re happy with your Dryrobe® products.

Many thanks
Team Dryrobe®

Oceniono na 5 z 5

Excellent service

The after sales service was probably the best I have ever experienced. I would definitely recommend Dryrobe to anyone.

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Many thanks for your review 🤙

It's great to hear that you are happy with the service you received! We strive to make our customers happy so this is great to hear 😊

Enjoy your Dryrobe®.
Team Dryrobe®

Oceniono na 5 z 5

Fantastic company

Fantastic company. Just ordered my 2nd DryRobe as the quality of my first is incredible and I wanted to try a new colour. Contacted customer service with a query and they responded right away and we very helpful. Highly recommend

22 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hello Sophie

Thank you for the review 🙂 We take pride in producing high quality garments so it's great to hear this type of feedback. Thank you for your support! So pleased to hear you're happy with the service received.

Team Dryrobe®

Oceniono na 5 z 5

Great product and service

Great product and service. I made an error when requesting the free bag, but the customer services team sorted it all out for me.
Will definitely recommend purchasing from them to others.

21 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hello Mark

Many thanks for your review 🤙 It's great to hear that you are happy with the service you received! Enjoy your Dryrobe® Compression Bag. We appreciate the support.

Team Dryrobe®

Oceniono na 5 z 5

A great coat to wear in cold and wet…

A great coat to wear in cold and wet conditions keeps you dry from top to bottom fabulous love my dryrobe 😜

19 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Jacqueline

Many thanks for your review!

It's great to hear that your Dryrobe® is keeping you warm and dry 🙂

Many thanks
Team Dryrobe®

Oceniono na 1 z 5

Not great customer experience

This Sunday I signed up for the free robe bag offer on your website, but never got an email back. Today I then chatted with Rochelle who told me that she has tried signing me up again and that I have to wait another 24 hours for the discount code, despite having already waited 4 days. She told me that there was nothing she could do and nobody she could escalate to to get this resolved today. Not showing a lot of interest in customer care

18 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Thor

Many thanks for leaving some feedback.

I'm sorry to hear about your difficulties with the code, we checked the system and it was showing that the email sign up had not yet been confirmed.

I can see that your query was escalated to our Head of Customer Service within the hour and that your order has now been placed with the free bag attached and an additional 10% discount as a gesture of goodwill for the inconvenience. However, if we can assist further in anyway please do let us know.

Wishing you a pleasant festive season ✨
Team Dryrobe®

Oceniono na 5 z 5

Really thankful after Emailing Dryrobes…

Really thankful after Emailing Dryrobes as being I’m a pensioner I not very hi tech. Wanted to order a dryrobe with the free dry bag but was really unsure how to do it. Very kindly was given the information as to how to fill in the voucher code so was able to place my order successfully

16 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Diane

Thank you so much for your review 🙂

We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear!

Thanks again for your support!
Team Dryrobe®

Oceniono na 5 z 5

Great service recovery

First delivery went to the wrong house but dryrobe didn't quibble and efficiently and in a very customer-friendly manner immediately sorted a replacement to be sent and they sorted out the issue directly with dpd
A replacement was sent within days and the two customer service team dealing with the issue were friendly and helpful throughout

16 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Giles

Many thanks for your review 🤙

It's great to hear that you are happy with the service you received. Enjoy your Dryrobe® order!

Many thanks
Team Dryrobe®

Oceniono na 5 z 5

Absolutely chuffed to bits with my dry…

Absolutely chuffed to bits with my dry robe, I had to return my first order as it was too big, very straight forward and free postage. Customer service is excellent, I emailed them about the code not working for my free compression bag, they have sent me a free one in the post. So nice to have easy communication from a company in the UK 😊🤣

17 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Trudie

Thank you for the review 🙂

We take pride in producing high quality garments and excellent Customer Service so it's great to hear this type of feedback. Thank you for your support!

Team Dryrobe®

Oceniono na 5 z 5

Great product delivered on time,made an…

Great product delivered on time,made an error on ordering for free stuff sack was very kindly offered new code to redeem offer have done so even got free postage after offering to pay ,wonderful service/ good will, will definitely not hesitate to order again.many thanks.

16 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi George

Thanks so much for your kind review 🙂

So pleased that you had a positive experience with Dryrobe®. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!

Team Dryrobe®

Oceniono na 5 z 5

Great customer service

Great customer service - My order hadn’t arrived when expected and contacted customer service team. Rochelle looked into this and very quickly I was contacted to say that a replacement had been raised for next day delivery. Thank you for a great, efficient and professional service!

15 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Jules

Thank you so much for your review 🙂

We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear!

Thanks again for your support.
Team Dryrobe®

Oceniono na 5 z 5

Great customer service

Our parcel was lost. Maisie in Dryrobe customer services quickly chased up and sent a replacement yesterday Great customer service

11 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Christine

Thanks so much for your kind review 🙂

We're so pleased that you had a positive experience with Dryrobe®. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!

Team Dryrobe®

Oceniono na 5 z 5

Fabulous customer service

Ordered 2 x Dryrobes for my grandsons. Realised that I hadn’t taken advantage of a free gift offer of a bag. I emailed customer service, not really hopeful of any success because the mistake was entirely my fault.
I received a nice email the next day from Maisie who, as a gesture of goodwill, gave me a new code for a free bag, which when I ordered also gave me free delivery with DPD - by far my favourite couriers!
I have now received all my items which are of lovely quality, and looking forward to the grandsons receiving them.
Many thanks 😊

2 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Gail

Thank you for the review 🙂

We take pride in producing high quality garments and offering excellent customer service so it's great to hear this type of feedback.

Thank you for your support!
Team Dryrobe®

Oceniono na 5 z 5

Promotional code compensation

Promotional code failed .. once highlighted to customer service , a new code was issued immediately and compression bag delivered very promptly.
The robes were excellent on race day . Quality service and product

1 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Sue

Thank you so much for your review 🙂 We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear! Thanks again for your support!

Team Dryrobe®

Oceniono na 5 z 5

Alpine Luxury

I’ve just ordered the Alpine white Dry Robe. Amazing quality as per usual! This is my fourth one over the years. Super stylish and love the fur hood! I contacted customer service with a query on delivery and Sophie gave first class service and answered all my questions. Highly recommend this company and their dry robes! Thankyou!

11 grudnia 2025
Opinia niezależna
Logo Dryrobe

Odpowiedź od Dryrobe

Hi Sharon

Thank you so much for the review 🙂

We take pride in producing high quality garments so it's great to hear you're loving the Alpine Dryrobe® and the service from the team here.

Thank you for your support!
Team Dryrobe®

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