Customer service was amazing after I made a mistake in my initial order. They quickly and efficiently solved my problem. Still waiting on my product, which I only ordered yesterday, but I know it's g... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Zobacz więcej
Reakcja na opinię
Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Zobacz więcej
Reakcja na opinię
I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dane kontaktowe
651 North Broad Street, 19709, Middletown, Stany Zjednoczone
- hello@dropguys.com
- dropguys.com
4,7
Doskonała
525 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
100% Satisfaction!
Great transaction with this company. Ordered and received quick confirmation with updates on delivery. Ordered on the 28th received by the 31st. Great communication about order status .
28 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Kathy,
We’re thrilled to hear your order arrived so quickly and that our updates kept you informed along the way! Thank you for sharing your experience — we truly appreciate your support.
— The DropGuys Team
Dropguys are truly an exceptional…
Dropguys are truly an exceptional business with outstanding products!! Great sales experience and great customer service after the sale. No hype - they make sure you are completely satisfied with their products or they will make it right! Whatever it takes!
29 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi KP,
Thank you so much for your kind words! We’re thrilled to know you had a great experience both with our products and our customer service. Ensuring our customers are fully satisfied is always our top priority, and it means a lot to know that came through.
We truly appreciate your support and trust in Dropguys!
Great customer service and products
27 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Brian,
Thank you for the kind words! We’re glad to hear you’re happy with both our products and customer service — we truly appreciate your support.
— The DropGuys Team
Super friendly
Super friendly, quick response, solution oriented!
25 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Jenny,
Thank you so much for your kind words! We’re glad to hear you had a great experience with our team.
We appreciate your support!
— The DropGuys Team
A great experience
I received my order in two day. Less than a day after installing the case and lens protector on my iPhone 17 Pro Max I noticed the camera lens protector was cracked. I messaged them and heard back almost immediately. Even though the broken item wasn’t warranted they replaced it. I wouldn’t hesitate to order from Drop Guys again, a company that can be trusted. AAAAAA+
22 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Warren,
Thank you so much for your thoughtful review! We’re happy to hear your order arrived quickly and that our team was able to assist right away. We truly appreciate your trust and kind words — it means a lot to us!
— The DropGuys Team
Outstanding communication through the…
Outstanding communication through the ordering and delivery process. I knew exactly where my order was and when to expect it. The screen, lens and phone protector for my IPhone 17 pro was easy to install and were of very high quality. Highly Recommend!
25 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Ronald,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our communication clear and that your new screen, lens, and phone protector were easy to install and met your expectations. Your recommendation truly means a lot to us!
— The DropGuys Team
Screen Protector and Case from Dropguys
I ordered a phone case and screen protector for my new iPhone 17 pro from Dropguys and I'm very happy. The screen protector goes to the very edge of my phone screen so it looks like it's not even there. The case is great---slim and clear so I can see my fun, new orange colored phone. I haven't had any big drops yet but based on other reviews I'm certain it will hold up well. It's a relief to have my new phone protected!
11 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Sarah,
Thank you so much for sharing your experience! We’re delighted to hear that you’re enjoying the slim, clear design of your new case and the seamless fit of the screen protector. It’s great to know your orange iPhone 17 Pro is both protected and looking its best!
We truly appreciate your trust in DropGuys and your kind words.
— The DropGuys Team
They gave me a second chance to order…
They gave me a second chance to order the right case, I got the wrong one the first time.
21 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Chris,
We’re so glad we could help you get the right case this time around! We really appreciate you giving us another chance, and we’re happy everything worked out perfectly.
— The Dropguys Team
Outstanding customer service and top notch case
I made a mistake and ordered the wrong case. The team responded quickly to say they would help me change it out at no cost. It was unexpectedly easy! I have had a Dropguys case for my iPhone 13 Pro for 2 years now and it has saved my phone many times when I drop it on the pavement while running (sweaty hands). I like that it's not too bulky, easy to snap on but performs perfectly. I have now upgraded to an iPhone 17 Pro which is why I ordered a new one. Keep up the great work Dropguys!
22 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Heidalt,
We’re so glad to hear you’ve been happy with your Dropguys cases over the years! It’s awesome that your case has kept your phone protected through all those runs, and we’re thrilled to know the exchange process was quick and easy. Thanks for your continued trust and support!
— The Dropguys Team
Great Experience!
Product arrived quickly as promised. Unfortunately when it did, I realized I made a mistake an ordered the wrong items. 1 quick email and they corrected it without question.
20 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Dave,
We’re so glad we could help get the right items to you quickly! Thank you for your kind words and for trusting DropGuys — we really appreciate it.
— The DropGuys Team
Exceptional Customer Service
I had an amazing experience with customer service. They managed my issue with exceptional speed and curtesy. Best service I have had lately.
17 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Kristin,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you quickly and courteously. We truly appreciate your support and feedback!
— The DropGuys Team
Excellent Protection and Sleek Design
Excellent Protection and Sleek Design
I’ve been using the Drop case on my iPhone 17 Pro Max for a little while now, and I’m seriously impressed. The fit is perfect — snug without being bulky — and the grip feels really secure in hand. I’ve already had a couple of accidental drops, and the case absorbed the impact like a champ. The raised edges give solid screen and camera protection, and it doesn’t interfere with MagSafe or wireless charging at all. Plus, the minimalist design looks great on the phone.
If you want a case that gives real protection without making your phone feel like a brick, this is a fantastic choice.
12 września 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Brandon,
We’re thrilled to hear you’re loving your DropGuys case! It’s great to know the fit, grip, and raised edges are keeping your iPhone 17 Pro Max protected while still feeling sleek and minimalist. Thanks so much for sharing your experience and your trust in DropGuys!
— The DropGuys Team
Great customer service
My first order didn’t arrive. It was sent USPS and the tracking information just kept saying it was in transit. David at DropGuys followed up regularly and determined the original order was either lost or extremely delayed. He sent me a new order out FedEx. He went above and beyond to make sure I got my case. The case is great by the way but the customer service is top notch!
15 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Nicolaas,
We’re so glad we could get your order to you quickly and make sure you received your case! It’s wonderful to hear that you’re happy with both the product and the support you received — thank you for sharing your experience.
— The DropGuys Team
I purchased the Dropguys Ultimate for…
I purchased the Dropguys Ultimate for my new iPhone 17 pro. The case is exactly what I expected; great looking, functional, high quality, above all it’s protective. I’ve found most name brand aramid cases to be good……the Dropguys Ultimate is better. Also, the customer service is responsive and quick, to say the least. Great experience. Great case. Great customer care.
15 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Tony,
We’re thrilled to hear that the DropGuys Ultimate exceeded your expectations! It’s fantastic to know you’re enjoying the look, quality, and protection of your iPhone 17 Pro case, and that our team was able to provide quick and helpful support. Thank you for sharing your experience!
— The DropGuys Team
Great warranty and easy to install
14 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Steve,
We’re glad to hear you’re happy with the warranty and that installation was a breeze! Thanks so much for sharing your feedback and support.
— The DropGuys Team
Excellent company
Excellent company. Quick and easy communication and they stand behind their products.
17 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Joanne,
Thank you for your kind words! We’re glad to hear you had a smooth experience and that our team was able to support you. We truly appreciate your trust in DropGuys!
— The DropGuys Team
I had a problem and you guys rectified…
I had a problem and you guys rectified it quickly and efficiently.
16 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi William,
We’re glad we could resolve your issue quickly and efficiently! Thank you for taking the time to share your experience — we really appreciate your support.
— The DropGuys Team
Ordering and shipping were easy and…
Ordering and shipping were easy and very efficient.
16 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Donald,
We’re happy to hear that your ordering and shipping experience was smooth and efficient! Thank you for sharing your feedback and for choosing DropGuys.
— The DropGuys Team
Great product and support
The case and lens protector for my IPhone 17 Pro were well designed and integrated flawlessly with each other. service (order processing and delivery time) was fantastic and there was a true sense that Dropguys valued my business.
9 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Kirk,
We’re thrilled to hear that your iPhone 17 Pro case and lens protector worked perfectly together! It’s great to know you felt valued throughout the ordering and delivery process. Thank you for your kind words and support!
— The DropGuys Team
Case looks good/feels good BUT…
Case looks good/feels good.
The camera lens protector broke on its own after about a week. They sent me a new one free.
Dropped my phone today on concrete from hip high, and it broke both the lens and screen protector.
And my mag safe charger has scratched the back of the clear case really badly in the few weeks I’ve been using it.
On top of all that they offered my 10$ for a 5 star review and 20$ for one with a video on here. Trustpilot.
Why would they do that if their product was any good???
I WOULD NOT RECOMEND THIS PRODUCT FOR THE $!!!
15 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Craig,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
Our customer service team responded to your messages within 24 hours, which is our standard turnaround time. Your return request was also promptly addressed. We have reported the delivery concern you mentioned to our fulfillment center to ensure this is properly investigated.
Thank you again for your feedback, Craig. We value transparency and are always working to improve.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.