Customer service was amazing after I made a mistake in my initial order. They quickly and efficiently solved my problem. Still waiting on my product, which I only ordered yesterday, but I know it's g... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I am a serial phone dropper and I am so at peace knowing my cell phone is protected from any further falls. The protective case fits like a glove and I can tell by the quality that it is so well prote... Zobacz więcej
Reakcja na opinię
Dropguys exceeded my expectations! I got the clear case, screen protector and camera cover and couldn’t be happier. Extremely impressed by how detailed and easy they made the screen protector applic... Zobacz więcej
Reakcja na opinię
I need instructions on how best to replace my lens protector on my iPhone 16 Pro. Khamille from Customer Service responded quickly with a soluton to help me out. I have ordered from Dropguys a few t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dane kontaktowe
651 North Broad Street, 19709, Middletown, Stany Zjednoczone
- hello@dropguys.com
- dropguys.com
4,7
Doskonała
525 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great customer service
13 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi MP,
Thank you for your kind words! We’re glad to hear you had a great experience with our customer service — we truly appreciate your support.
— The DropGuys Team
Odpowiedź od Dropguys
Hi Luisa,
Thank you for the wonderful feedback! We're so glad to hear you’re happy with your purchase and our service. We really appreciate your support!
— The DropGuys Team
very impressed with this company!
response was very quick and customer service is excellent. The product comes with wonderful reviews!
11 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Maggie,
Thank you so much for your kind words! We're thrilled to hear you were impressed with our quick response and customer service. We truly appreciate your trust and support — welcome to the DropGuys community!
— The DropGuys Team
Excellent customer service
Excellent, prompt customer service in dealing with a refund/return situation. Initially I was requesting an exchange but then, due to timing of delivery, I requested a refund instead. No issues handing this for me.
8 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Melissa,
Thank you for sharing your experience! We're so glad our team was able to assist you quickly and make the return and refund process smooth. We really appreciate your kind words and understanding!
— The DropGuys Team
Great customer service
I accidentally ordered the wrong case and realized it when the confirmation email told me do double check my order. With a quick email they changed my order before it shipped.
8 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Matt,
Thanks for the great feedback! We’re glad our team was able to catch and update your order right away — we always try to make things as easy as possible for our customers. Appreciate you taking the time to share your experience!
— The DropGuys Team
Ordered By Mistake
I have a news alert IPhone 17 ProMax that I ordered a protective case for.
When I saw the confirmation, I realized I ordered a case for the 17 Pro. I reached out to Customer Service and they replied right away. Really good when a company helps their customers.
3 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Vincent,
Thanks so much for sharing your experience! We’re glad our team was able to help right away and get things sorted for your iPhone 17 Pro Max. We truly appreciate your kind words and support!
— The DropGuys Team
I received what was advertised in a…
I received what was advertised in a timely manner
5 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi William,
Thanks for your feedback! We’re glad to hear your order arrived on time and met your expectations. We appreciate your support!
— The DropGuys Team
I saw a review online for Dropguy…
I saw a review online for Dropguy phone cases. I liked the clear case but thought it might be brittle like acrylic. It’s not brittle and is not only a bit flexible but a very tight fit on my phone. I thought it would be slippery but it has grip. I like how it feels and love how it looks! I was skeptical at first but glad I took a chance and bought it!
7 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Cathy,
We’re so happy to hear that you gave DropGuys a chance and ended up loving your case! It’s great to know the fit, grip, and feel exceeded your expectations. Thanks for trusting us and sharing your experience!
— The DropGuys Team
Love this phone case
Love this phone case! It’s very grippy - classic - simple design.
6 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Cynthia,
Thank you so much for the kind words! We're thrilled to hear you’re loving your case. Appreciate your support and for choosing DropGuys!
— The DropGuys Team
You care about me
Fast response considering I emailed your company at 11pm. You checked my entire order and explained clearly my question. I appreciate the promptness of your company.
5 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Susan,
Thank you so much for your kind words! We’re thrilled to hear that our team was able to assist you promptly and clearly. We truly appreciate your trust and support.
— The DropGuys Team
Excellent company to deal with
Excellent company to deal with. Great prices and they shipped very fast.
3 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Evelyn,
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our service — fast shipping and great value are exactly what we aim for. We truly appreciate your support!
— The DropGuys Team
My request was immediately acted upon…
My request was immediately acted upon by David. Excellent customer support!
4 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Jim,
Thanks so much for the great feedback! We’re glad we were able to assist you quickly — our team always aims to make sure every request is handled right away. We appreciate your support!
Very prompt regarding issue
Very prompt regarding issue. Solved issue by sending a replacement lens cover. Also provided better application instructions.
4 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Ann,
Thank you for your kind words! We're so glad our team was able to resolve the issue quickly and get a replacement lens cover to you. We appreciate your patience and are happy the updated instructions helped!
— The DropGuys Team
Case and screen protector arrived very…
Case and screen protector arrived very quickly. There was an issue with the screen protector, but I reached out and they were able to get me a replacement shipped for delivery within a few days. Overall, great experience. Love the case so far
4 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Michael,
Thanks so much for sharing your experience! We're glad to hear your order arrived quickly and that our team was able to sort out the screen protector issue right away. Delighted you’re loving the case — we appreciate your support!
— The DropGuys Team
Odpowiedź od Dropguys
Hi Nicholas,
Thanks so much for the awesome feedback! We’re thrilled to hear you had a great experience — appreciate your support!
— The DropGuys Team
Incredibly prompt response to my…
Incredibly prompt response to my product question via email. Problem easily solved. Products arrived quickly, were as described, and to date, I wouldn’t hesitate to recommend Drop Guys. Will be ordering from them again!
3 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Annette,
Thank you for the wonderful feedback! We’re so glad our team was able to assist you quickly and that everything arrived just as expected. We truly appreciate your recommendation — and we’ll be excited to have you shop with us again!
— The DropGuys Team
Stellar customer service
Stellar customer service
Fast response
3 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Scott,
Thanks so much for the great feedback! We’re glad to hear our team was able to respond quickly — providing stellar customer service is always our goal. Appreciate your support!
— The DropGuys Team
My second dropguys I-Phone case
My second dropguys I-Phone case. The first was purchased 3 years ago for my IPhone 13 and it was dropped quite a few times. It held up great with no breakage. Didn’t hesitate to to go with dropguys for my new iPhone 16. Great product.
3 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Mike,
Thank you so much for being a returning customer! We’re thrilled to hear your first case held up so well over the years and that you trusted DropGuys again for your new iPhone 16. We truly appreciate your loyalty and support!
— The DropGuys Team
Order
My ordered case is running late so they sent me a clear case, screen protector and wrist holder for free, very generous and very accommodating .
25 września 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Robert,
We’re so glad to hear that you’re happy with the complimentary case, screen protector, and wrist holder while you wait for your main order. Thanks for your kind words—we’re always happy to go the extra mile to make sure your phone is protected.
—The Dropguys Team
Dropguys responded immediately to my…
Dropguys responded immediately to my email stating that I received the wrong size case. They immediately sent the correct size and didn’t charge me to return the other. Great customer service. Appreciated !!
1 października 2025
Opinia niezależna
Odpowiedź od Dropguys
Hi Cynthia,
We’re so glad we could quickly make things right with your order. Thank you for your kind words—it means a lot to know you appreciated the hassle-free exchange. We’re always here if you need anything else!
—The Dropguys Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.