Driven Motorgroup Recenzje 

609
•
Wynik TrustScore: 3.5 na 5

3,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was looking for a new car and I came to driven motor group. The lovely Jeanette helped me with finding my dream car and has been so helpful and reassuring keeping me updated with the progress of my... Zobacz więcej

Oceniono na 1 z 5

Aftersales customer service is disgraceful when anything goes wrong with your car they will not help you or pay for anythingThe warrenty is a waste of time .Would not buy from here again or recommend... Zobacz więcej

Oceniono na 2 z 5

We are very disappointed in the support we received from Driven, Thornaby. We bought our 2nd car from them and after only 2.5months we had problems with deisel leaks, which apparently are not covered... Zobacz więcej

Oceniono na 5 z 5

I’ve recently purchased my lovely car through Driven Motorgroup and I couldn’t be any happier. Firstly, Carl, the person who took care of my needs from day 1, has always been extremely helpful and alw... Zobacz więcej

Informacje dotyczące firmy

  1. Salon samochodowy

Informacje przekazane przez różne źródła zewnętrzne

We promise Choice We are committed to providing you with an extensive range of brands, models, body types and colours to choose from. You can preview our full and up-to-date range of cars and  search online. We will transport our cars between our locations to provide a convenient service for you at your local branch We promise Quality We are committed to thorough inspections and safety checks and rigorously perform these on every car to give you absolute reassurance that all of our cars are of the highest quality . Our specialised workshops and qualified technicians use diagnostic equipment and their expertise to prepare our vehicles to the highest of standards. We are committed to ensuring all of our vehicles have an unblemished history and fully HPI check all of our cars to achieve this. We promise Reliability We are committed to providing a friendly, genuine and helpful experience. We are dedicated to helping you make the right selection and will provide honest and informative details on our range of cars, products and services. Call us and make an appointment to meet one of our Sales Executives in our Scunthorpe or Thornaby branches. We promise Value We are committed to offering the best value for your money on all of our cars. Our prices are compared rigorously and we regularly offer competitive promotional pricing on our range, including buy now pay later packages. We customise and upgrade the finish and styling of all of our cars  to offer a personalised car of your choice. Our competitive finance packages are designed to meet your own individual needs and can cater for a variety of circumstances.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

609 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(609)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Disgusted

At the point of sale, you can’t fault this company. Jack Parkes is, on the face of it, honest and courteous. It is after the sale which a company should honestly be ranked. I have purchased a car which has suffered a major fault which required £7000 to repair. The one year warranty is purely a selling point. My claim has been declined by the warranty company because the parts on my car are “ worn out with age and use “ I traded in a perfectly good, reliable car and got something which currently sits in a garage yard undriveable. I depend on my car for the daily 92 mile round trip for work. Driven have offered no help whatsoever, I’d hoped as it was just over six months, they would at least make a good will gesture and contribute to the repair costs but, nothing. As I have said, at the point of sale they can’t do enough it’s the after sales that show the true colours of this company. Never again.

28 września 2019
Opinia niezależna
Oceniono na 5 z 5

This is our second vehicle with Driven.

This is our second vehicle with Driven.
The care and attention we were given was second to none, we were kept in the loop throughout the whole process.

They also went above and beyond to get us the best deal.
A shout out to Carl who dealt with us, very down to earth and easy to talk to.

All in all a very pleasant experience 😊

26 września 2019
Opinia niezależna
Oceniono na 5 z 5

the staff was very hospitable

the staff was very hospitable, very relaxing and great personality. gave me time to think about my purchase, explained things fully, gave a reasonably truthful rundown of the vehicle i was interested in. helped by giving me discounts were they could. always on the phone to answer teething problem questions.

4 września 2019
Opinia niezależna
Oceniono na 5 z 5

5*******

Jeanette & Jack were absolutely amazing this was the second time having dealt with them and again they exceed expectations rather than a sales person at work they are more like a friend you have known for years and are comfortable with! I will never go anywhere else for a car now! I would highly recommend anyone who wants a decent trustworthy car to go here from now on!!!

24 sierpnia 2019
Opinia niezależna
Oceniono na 1 z 5

STAY AWAY!!!!

Bought an Audi A1 from them, and had nothing but problems ever since. First the electrics going 2 months after getting it, then just after a year of having it the engine blowing up (which they repaired but we had to pay for) and they stole a brand new turbo out of my car and replaced it with a used one. Now not even a year after having it fixed the engine light is on and is in another garage getting repaired. DO NOT BUY A CAR FROM THEM!! THEY NEED TO BE SHUT DOWN!

13 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

Fantastic service from jack and Jeanette.

Always in contact keeping me updated and the car is perfect.

Will definitely use again.

12 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

Amazing service beginning to end

After a few years without a car I decided to look into getting one but didn't know where to start. Jeanette was so helpful and friendly, nothing was too much trouble. She made something that would usually been quite daunting for me easy and stress free. I couldn't reccomend her enough.

3 sierpnia 2019
Opinia niezależna
Oceniono na 5 z 5

An easy way to buy a car from a…

An easy way to buy a car from a professional dealer Carl kept me informed all the way through the process

27 lipca 2019
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Christine,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to Carl.

We’re delighted that the team’s service was so professional and helpful.

Thank you for your recommendation and we hope to see you again.

Thanks Dan

Oceniono na 5 z 5

Fantastic as always

Fantastic as always. Great help from all staff. Love my new car!

24 lipca 2019
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Hi Jack,

Thanks so much for your feedback.

We pride ourselves on regularly measuring and managing the performance of our sales team, so this is great to hear and we will pass this on to them.

We’re pleased that the team’s service was fantastic and helpful and moreover that you found a car that you love!

Thank you for your recommendation and we hope to see you again.

Thanks Dan

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