Driven Motorgroup Recenzje 

609
•
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I was looking for a new car and I came to driven motor group. The lovely Jeanette helped me with finding my dream car and has been so helpful and reassuring keeping me updated with the progress of my... Zobacz więcej

Oceniono na 1 z 5

Aftersales customer service is disgraceful when anything goes wrong with your car they will not help you or pay for anythingThe warrenty is a waste of time .Would not buy from here again or recommend... Zobacz więcej

Oceniono na 2 z 5

We are very disappointed in the support we received from Driven, Thornaby. We bought our 2nd car from them and after only 2.5months we had problems with deisel leaks, which apparently are not covered... Zobacz więcej

Oceniono na 5 z 5

I’ve recently purchased my lovely car through Driven Motorgroup and I couldn’t be any happier. Firstly, Carl, the person who took care of my needs from day 1, has always been extremely helpful and alw... Zobacz więcej

Informacje dotyczące firmy

  1. Salon samochodowy

Informacje przekazane przez różne źródła zewnętrzne

We promise Choice We are committed to providing you with an extensive range of brands, models, body types and colours to choose from. You can preview our full and up-to-date range of cars and  search online. We will transport our cars between our locations to provide a convenient service for you at your local branch We promise Quality We are committed to thorough inspections and safety checks and rigorously perform these on every car to give you absolute reassurance that all of our cars are of the highest quality . Our specialised workshops and qualified technicians use diagnostic equipment and their expertise to prepare our vehicles to the highest of standards. We are committed to ensuring all of our vehicles have an unblemished history and fully HPI check all of our cars to achieve this. We promise Reliability We are committed to providing a friendly, genuine and helpful experience. We are dedicated to helping you make the right selection and will provide honest and informative details on our range of cars, products and services. Call us and make an appointment to meet one of our Sales Executives in our Scunthorpe or Thornaby branches. We promise Value We are committed to offering the best value for your money on all of our cars. Our prices are compared rigorously and we regularly offer competitive promotional pricing on our range, including buy now pay later packages. We customise and upgrade the finish and styling of all of our cars  to offer a personalised car of your choice. Our competitive finance packages are designed to meet your own individual needs and can cater for a variety of circumstances.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

609 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(609)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 11

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Returning Customer!

Bought my second car from Driven motorgroup and no problems once again! Great communication, made me feel at ease throughout and the car was ready to collect within only 3 days!!!

9 marca 2020
Opinia niezależna
Oceniono na 1 z 5

terrible service

Found a fiesta at the Teesside branch and noticed there was a problem with the clutch upon test drive. Was promised they would sort the clutch out however day before we were going to collect it they said there was no problem with the clutch and they won’t be repairing it (had it confirmed by another mechanic the clutch was about to go). This was being brought as a surprise for our sons 17th which is in 2 days so for 1 a learner driver and then a new driver to potentially drive a car for the clutch to go wasn’t going to be happening. Now we are left with no car for my sons birthday. When I went to get my deposit back they weren’t even bothered, no apology or anything. Will never set foot in the place again!!

5 marca 2020
Opinia niezależna
Logo Driven Motorgroup

Odpowiedź od Driven Motorgroup

Very sorry you feel you have not had an excellent experience when dealing with Driven car sales

We noted your concern about the clutch and had it checked, as promised, with a view to replace if required
No other technician had drove this vehicle just to clarify I might add

We were informed that yes the clutch was slightly heavy but not in need of being replaced

We informed you of this and also offered a guarantee of 12 months to ensure that if anything did happen we would, out of goodwill, replace it

This was unfortunately not an adequate response so we refunded you your deposit without further discussion

Oceniono na 1 z 5

Only getting a 1 star as that's the…

Only getting a 1 star as that's the lowest I can give. Ever have I had a car that has caused so much stress.
Bought a Ford focus back in May last year, where after a day the engine malfunction warning came on. After a week at the garage everything was ment to be sorted. All for the shock absorber to snap as they were so rusty. We replace ourselves as was easy to do. After a day of having the car back the engine malfunction light came back on. This car was going back a forth for 3 months when it was ment to be sorted due to the MAF sensor. Well another 6 months later and we have to now fork out for another MAF sensor. Do I believe this was fixed? Do I hell.

We were ment to received the paperwork of all these "fixes" that apparently happened over the 3 months and received nothing.

I will never use this car dealers again.

2 marca 2020
Opinia niezależna
Oceniono na 1 z 5

Disgusted

Extremely disappointed with the unprofessionalism of this dealership. Engine light come on 8 weeks after purchasing the car which I was advised had been tested and prepared. Cost me £288 to have serviced and repaired. Radiator was -40, oil only 37%, not been changed or topped up, air filter had not been changed, was filthy. As the radiator was -40 it was causing petrol to deplete very quickly resulting in having to fill the tank every 3 days. Was told as the car hadn't done a further 6000 from the point they received it (information I was refused upon request) they were not obliged to carry out a full service of the vehicle. I was shown under the bonnet (by an independent mechanic) where screws were rusting due to not being touched for so long. There were fees not explained (on an itemised bill I was never shown during purchase, but handed to me on the day of picking up the car in a plastic wallet with other paperwork) plus several other issues with the paperwork and recording of data. Given all the issues/stress encountered I was offered a 'goodwill gesture' of £387 which was the £288 service and repair I paid after I purchased the car, plus the admin fee of £98 (apparently £82.50 plus vat) which was not explained at any point during the sale of the car. This offer was sent to me in writing under 'strict' understanding that if I accepted the above payment this situation was to remain confidential and never to be repeated. I have not accepted this offer and would not recommend using this dealership.

24 lutego 2020
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

Brilliant service, wry helpful. Jack looked after us and really did his best to ensure I got the best service and the quickest as this was important to me.

10 grudnia 2019
Opinia niezależna
Oceniono na 5 z 5

The Flying Scotsman - Really Good Deal

Came down from Scotland and got a great deal on a one year old Insignia that could not be matched up north.
Efficient friendly service and delivered exactly what I wanted. Nice customer touches at the end. Cannot fault them. My thanks to Jack and Jeanette.

24 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Incompetent

So many issues with this company I would warn anyone to stay well clear. Cannot even respond to court proceedings professionally. DO NOT BUY FROM HERE

21 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Fantastic team

Fantastic team! All extremely friendly and welcoming and went out of their way to ensure everything was perfect and ran smoothly, couldn’t recommend these guys enough!

19 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

Would not go anywhere else!!

We have purchased our last three cars from Driven and would not go anywhere else! The service we have received from Carl, Jeanette and the team from start to finish has been amazing! They always go out of their way to get you the best car that suits you and the after sales care is just as great, thank you for another fantastic car 🤩🚗

14 listopada 2019
Opinia niezależna
Oceniono na 5 z 5

I recently bought a Nissan Qashqai from…

I recently bought a Nissan Qashqai from Driven car sales at Middlesbrough and the service was first class .A special thanks to Jenette and Carl who guided me seamlessly though the process ,friendly, professional and a credit to your business ,highly recommended !

14 listopada 2019
Opinia niezależna

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