Dresden Vision Recenzje 

1046
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love Dresden glasses. Everything about the company ticks all the right boxes. Australian made from recycled material, the price. My only problem is choosing a colour!!! The customer service is e... Zobacz więcej

Oceniono na 5 z 5

I love these vibrant,colourful, sustainable frames! I have many of these frames and they are brilliant when playing sport..light weight and snug fitting. No more feeling that your glasses will slip of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dresden have been wonderful for me since I got my first pair a few years ago now. Their online portal is superbly easy to navigate your way through, and their customer support if you do have a questio... Zobacz więcej

Oceniono na 5 z 5

I have six pairs of Dresdens in various colors. I absolutely love them!! Terrific quality & so affordable. Great customer service too.

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. również w kategorii:
  3. Apteka

Napisane przez firmę

Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1046)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 77

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Efficient, Friendly and Knowledgeable

The online portal was easy to use and picking up my glasses from the 733 Queen Street East, Toronto, Ontario store was a fantastic experience! The staff was efficient, friendly and very knowledgeable. Highly recommended for anyone wanting cool glasses with an easy process and extremely reasonably priced -- great value all around!

17 maja 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Thank you so much for sharing this. We're glad to hear the experience was successful online and instore!

Hope you enjoy your new specs!

Oceniono na 5 z 5

This was the first time I ordered…

This was the first time I ordered glasses online. I ordered 2 pair of glasses on separate occasions. I had difficulty the first time as I couldn’t complete my order online. I call the support line, left a message and had my call returned promptly. The support person walked me through the process and stayed on the line with me until she could review the order. After receiving the glasses I was very pleased with them. They are probably the most comfortable glasses I’ve had in years. After several weeks I decided to order another pair in a different colour. No issues this time with the online system. As the order was slightly different from the first pair the support team called to make sure it was what I wanted. Overall I had a very pleasant experience. I loved the tool to help me decide which style and colour to choose. Well done Dresden!

10 maja 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Thanks for the feedback about your experience! We truly are here to assist, and are glad you were successful with your online experience :)

Oceniono na 5 z 5

Great service

Easy website to navigate and order on, prompt follow up on a complexity re my prescription, quick delivery

22 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Best service

Best service, best products and Aussie made 👍 this really is the best company and I will continue to support and promote them even though I'm far from home! Keep up the excellent work Dresden!

12 maja 2025
Opinia niezależna
Oceniono na 3 z 5

Time to try sunglasses

I have had around 6 pairs of prescription glasses and always get comments on how striking they are. I always recommend Dresden as an affordable and stylish alternative. I decided to try sunglasses (non prescription). I like the colours and got one pair in brown tint and one in black. Unfortunately they seem to have a polarised element to them which makes me feel a bit weird. I’m not sure I’d buy again.

13 kwietnia 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hey there, thanks so much for your continued support!

There are certainly pros and cons to the polarised tinted lenses, which is why we offer regular prescription tinted lenses as well. Although the polarised lenses do reduce more glare, they can be hard to work with when looking at LED screens, and certainly can understand why a regular UV tint would be preferred.

Give us a shout at hello@dresden.vision if we can assist with fixing this up for you.

Oceniono na 5 z 5

These glasses are fantastic

These glasses are fantastic. The prescription is bull’s-eye perfect and the attractive colours enhance anyone’s appearance. I now have several pairs and I will be ordering more in the future. I have both regular lenses and sunglasses. And the price is amazingly low.

24 kwietnia 2025
Opinia niezależna
Oceniono na 3 z 5

Sadly the prescription on file was not…

Sadly the prescription on file was not my prescription. I bought glasses in store happy with that experience and then bought them online during your sale. I assumed you had the right prescription as I had my eyes checked with your optometrist but it was wrong. Ultimately it’s my fault so I didn’t address it with you. Was really disappointed but I did get a frame out of it. Thanks.

25 marca 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hello, Very sorry to hear your experience wasn't the same instore as it was online - we do hope you are enjoying the frame. At Dresden, we do have a 30 day return/exchange period to fix any issues that arise from these errors.

Also, if you ever need a hand with placing an order, please reach out to us as we are happy to help :)

Team Dresden

Oceniono na 3 z 5

I love the glasses

I love the glasses, love the value, but trying to purchase them is a palaver, I usually end having to call on the phone. Which means it ends up taking a lot longer than it should.

21 lutego 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hey there,
We’re stoked to hear you love the glasses and the value – but totally get how frustrating it is when the buying process feels harder than it should be. That’s not what we’re aiming for.

Just a reminder: we’ve got a 30-day customer satisfaction guarantee, so if anything’s not quite right, we’ve got your back. And if you ever need a hand with your order, feel free to skip the call and reach out at hello@dresden.vision – we’ll sort you out fast.

Thanks for your support and patience – we hope to hear from you soon.

Team Dresden

Oceniono na 1 z 5

Three out of my four frames broke…

Three out of my four frames broke within six weeks and now I’m in a cycle with buying more frames for these useless lenses, flimsy and defect design, so not be fooled by the pretty colour options.

23 marca 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hello, We’re sorry to hear this, but we’ve got you covered! Our frames come with a lifetime warranty, and we also offer a 30-day customer satisfaction guarantee, so no need to buy replacements—we will cover it.

Our recycled frames are designed to be durable, but they do need a little extra care. Using lens spray with alcohol can weaken the material, so we recommend just a simple cloth for cleaning.

Please reach out to hello@dresden.vision with your details, and we’ll be happy to have this sorted asap :)

Cheers,
The Dresden Team

Oceniono na 5 z 5

Dresden staff very helpful

Dresden staff gave me great advice on which version of their sunglasses would go best with my prescription. They did a great job! I'm very happy with the pair I bought.

8 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Easy and Fun

Easy to order, and love that you can swap out the arms with different colours. First time order and it wont be the last.

17 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I'm complicated

What I need for glasses in terms of frame size and Temple size and prescription placement is a bit complicated. But Dresden has worked with me to get it right. It took them sending me three different pairs to get all the pieces lined up just right. Just boxing up the ones I can't use to send them back.

14 lutego 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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