Dresden Vision Recenzje 

1046
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love Dresden glasses. Everything about the company ticks all the right boxes. Australian made from recycled material, the price. My only problem is choosing a colour!!! The customer service is e... Zobacz więcej

Oceniono na 5 z 5

I love these vibrant,colourful, sustainable frames! I have many of these frames and they are brilliant when playing sport..light weight and snug fitting. No more feeling that your glasses will slip of... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dresden have been wonderful for me since I got my first pair a few years ago now. Their online portal is superbly easy to navigate your way through, and their customer support if you do have a questio... Zobacz więcej

Oceniono na 5 z 5

I have six pairs of Dresdens in various colors. I absolutely love them!! Terrific quality & so affordable. Great customer service too.

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. również w kategorii:
  3. Apteka

Napisane przez firmę

Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1046)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 77

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Dresden have the formula right

Dresden have the formula right - sustainable, smart, ethical, groovy. Kind, intelligent, experienced shop staff, great locations, excellent online service, competent technicians, strong recycled materials, great frame designs with flexible pairings of lenses and frame arms, easy lens and arm replacements, reliable record keeping of scripts, pupil distance, body height for topup pairs - at an affordable price.

23 sierpnia 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hi James - you've nailed it!

We really appreciate your succinct feedback. Thank you!

Oceniono na 5 z 5

Outstanding Australian Disrupter

I have been getting my glasses from Dresden for 7 years now and they are fantastic. I was first drawn to them because of the wonderful array of colours and I couldn't believe how affordable they are. Knowing that they are made in Australia from recycled materials and have a 10 year warranty made sticking with them a no brainer. Now they have the new round style and more colours I can have multi-focal prescription glasses to match every outfit. And I can swap around the arms as often as I like. I have had several friends start getting their glasses from Dresden and they love them too.

3 września 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hi Carolyn, thank you so much for your support! We are glad to be part of your wardrobe for the past 7 years! And we are so very grateful that you've shared us with your community :)

Oceniono na 4 z 5

Love the glasses the weight the colours…

Love the glasses the weight the colours and the lens are very good they dont fall off my face but they can feel loose

6 września 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hey! Thanks for your feedback. 

Our frames are adjustable and can be made to fit snugly. Or potentially a different arm length might be needed to get a better fit? 

Either way, the team instore can certainly assist with this. Or if you want to find out how to adjust them at home, you can always reach out to the team at hello@dresden.vision for tips on how to do this!

Oceniono na 5 z 5

Great products

Great products, amazing service - Dresden is my go to. Instead of a big brand I get really good looking, functional products and get to buy a spare pair so when I sit on one I can still read the menu in poorly lit restaurants.

6 sierpnia 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hello! Thanks for the great comments :)

We love helping people function better. Glad we could assist with this!

Oceniono na 5 z 5

These glasses are incredible

These glasses are incredible! Cool colours and super lightweight frames.

The service was amazing too and received my multifocals within 7 days of ordering them.

5 stars is not enough!

Plus the lenses are great quality and the peripheral vision is superb. Not like other places where you need to upgrade to the elite lenses to get anything worthwhile.

Will be a regular customer for sure.

25 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Very understanding

I ordered my contact lenses and was notified they wanted a copy of my prescription. I explained that I had lost my prescription after I had such a hard time getting it from my clinic. They want you to buy from them, so I didn't dare go back there. I explained this to a representative and told them I was actively looking for another clinic and they sent my contacts without the prescription. I was very, very appreciative for their kindness. Would recommend Dresden to anyone.

24 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Just got my forth pair

Just got my forth pair and every experience has been great. When I moved to progressives the first time I couldn’t get used to them. The staff at Dresden made the changes necessary and had me in a new pair that were perfect days later.

2 czerwca 2025
Opinia niezależna
Oceniono na 3 z 5

My main issue is with your mirror tint…

My main issue is with your mirror tint lenses. They don't seem to be as dark as other mirror tint lenses I own and I don't like that. I get the sense they don't provide the same reflectivity benefits of true mirror tint.

18 lipca 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hi!

Thanks for your feedback about this. There are different mirror tints on the market and ours do offer full UV coverage. However, if they weren't exactly what you were after, keep in mind, we do have a 30-day customer satisfaction guarantee!

If you want to take us up on this, give us a shout at hello@dresden.vision with your details :)

Oceniono na 3 z 5

I put three stars because it didn’t say…

I put three stars because it didn’t say how long it will take for the glasses to be shipped, or any info on it. Like where is it shipping from, etc.

28 czerwca 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hi Morgan,
We do have shipping times listed on the website: https://dresden.vision/ca/our-glasses/shipping-and-returns.

We can also be easily reached for any inquires relating to this - just give us a call or shoot us an email, as we are happy to help with any questions :)

Thanks,
Team Dresden

Oceniono na 5 z 5

My new Dresden sunglasses

I bought my first pair of Dresdens about 5-6 years ago when I was visiting Toronto from Montreal so they were bought directly from the store. I subsequently Purchased a couple more over the phone after my prescription changed and everything worked perfectly.
My last purchase was about 10 days ago and I spoke with Rofeeqah who was amazing. Extremely helpful, took the order. I realized, afterwards that I made a mistake and made the change on-line as well as by email to Rofeeqah who handled it very efficiently and several days later I received my new glasses. Everything was handled very professionally and efficiently and Rofeeqah was delightful to deal with. You should be proud of the way you run your business. Good luck and much more success going forward. And lastly - hurry up and come to Montreal!!

20 czerwca 2025
Opinia niezależna
Oceniono na 3 z 5

One of the glasses is not very stable…

One of the glasses is not very stable and moving

30 czerwca 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hi there,
Thanks for your feedback and we're sorry to hear that one of your glasses isn’t feeling quite right. We do offer a 30-day customer satisfaction warranty and interchangeable modular frames and parts.

If you'd like, feel free to email us at hello@dresden.vision or drop into any of our stores — we’re more than happy to help sort this out for you.

Thanks again,
The Dresden Team

Oceniono na 2 z 5

I never did get an email confirmation…

I never did get an email confirmation that my glasses were ready for pickup despite the help desk saying I got a voice msg plus email. I checked junk mail.

19 czerwca 2025
Opinia niezależna
Logo Dresden Vision

Odpowiedź od Dresden Vision

Hi Kathy,
Thanks for your review, and we're really sorry to hear you didn’t receive the confirmation email. We completely understand how frustrating that can be. While our system shows a voice message and email were sent, it's possible it didn’t come through properly — even junk folders can miss things sometimes!

We want to make sure you’re happy with your experience, and we offer a 30-day customer satisfaction warranty to support that. If you'd like to send your contact details through to hello@ca.dresden.vision, we’d love the chance to follow up and see how we can turn this around for you.

Thanks again for letting us know,
The Dresden Team

Oceniono na 5 z 5

EXCELLENT SERVICE

My original order for two pairs of eye glasses (one for reading, one for distance) was incorrectly prepared. Dresden recreated new lenses using the correct prescription numbers and delivered the glasses in two days. Thank you.

2 czerwca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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