DOR-2-DOR Recenzje 236

Odpowiedź od DOR-2-DOR

Zaktualizowano 14 lip 2023

Many thanks Andrew. On behalf of DOR-2-DOR (Bury Bolton) we highly value our regular Post-People™. We very much appreciate your work and this review.
Jeff Frankling - Founder & CEO DOR-2-DOR (UK)

Odpowiedź od DOR-2-DOR

14 lip 2023

Many thanks Steve - even a few words mean a lot.

Odpowiedź od DOR-2-DOR

14 lip 2023

Many thanks Andrew. On behalf of DOR-2-DOR (Bury Bolton). We very much appreciate the business you give us and of course this review.
Jeff Frankling - Founder & CEO DOR-2-DOR (UK)

Odpowiedź od DOR-2-DOR

Zaktualizowano 14 lip 2023

Many thanks Adam. We very much appreciate the business you give us and of course this review. We work hard to bring you the responses you want and the ROI you need.
Vanessa Holmes - DOR-2-DOR (Harpenden)

Odpowiedź od DOR-2-DOR

14 lip 2023

Many thanks Rebecca your kind words are appreciated. I am not sure which DOR-2-DOR Franchisee you were served by but whoever it was both they and I are very grateful for the business you have given us and the time you have taken to post this review. Best wishes, Jeff Frankling - Founder & CEO DOR-2-DOR (UK)

Odpowiedź od DOR-2-DOR

22 cze 2023

Hi Lewis, many thanks for advising us of your poor response from the door drop recently carried out by your local DOR-2-DOR franchise. It would be very useful if you could advise the locality where the distribution took place I will then be very happy to investigate the details for you. However please bear in mind you have waited over 6 months before reporting your experience with DOR-2-DOR so some of the information may no longer be available to fully investigate the distribution.

I notice that you say following the distribution by DOR-2-DOR you followed up with a distribution doing it yourself. It's worth pointing out that as with many advertising channels householders or individuals don't always react the first time they see a leaflet promoting a particular product or service and therefore a repeat distribution will often bring much better results and we do of course encourage our clients to carry out repeat distributions to maximise results.

Timing is also an important factor in effective leaflet distribution and although you may not have control over this - only luck - and that is if a competitor has recently blitzed your area they may have in effect stolen a few of your potential clients by the time DOR-2-DOR came on the scene for you.

Also demographics are a factor - so the area in which DOR-2-DOR distributed your leaflets to may not have been ideal demographically but the area you chose to distribute yourself could have been spot on and so initiating the sort of response you were hoping for.

An important point to note is that when you are carrying out any form of marketing you should enquire with the interested party where they heard about you - it just make sense I know and I'm sure you do this. However when you do the distribution yourself you know exactly which houses and streets you were delivering to and responses normally come in quite soon after the leaflets were posted and you will recognise that address and mybe even the specific house will come to mind. You DON'T know exactly when DOR-2-DOR were carrying out your leaflet drop and if you fail to ask the necessary question you won't necessarily attribute that response to the leaflets that we have delivered for you.

Please note DOR-2-DOR GPS track the Post People™ to every door we are delivering to. We have the data to show what date and time any specific address was delivered to. Unfortunately due to GDPR rules that data will have now been deleted, which means if you had contacted us sooner after the distribution was carried out we would have been able to prove that we had done the job to our normal very high standard and given you peace of mind about our service.

If you wish to discuss this further please feel fee to call me personally on 01582 250 001 and I will be happy to discuss your distribution with you directly.

Best
Jeff Frankling
Founder & CEO
DOR-2-DOR

Odpowiedź od DOR-2-DOR

22 cze 2023

Many thanks Steve, always happy to help, best Jeff

Odpowiedź od DOR-2-DOR

22 cze 2023

Hi WH

At DOR-2-DOR, we do, of course, respect your right not to have unaddressed material through your letterbox. However, notices can sometimes be missed by ours or any delivery company, so we apologise for any inconvenience this has caused you. If you can give us your full address we can easily add you to our don't deliver list so you are never troubled by DOR-2-DOR again.

May we please take this opportunity to give you some vital information about what we do and our industry.

The European Union and the UK government want to see paper going into landfill reduced, and recycling increased and are keen for effective systems to be put in place to reduce the number of unwanted leaflets inserted in magazines sold at your local newsagents and leaflets and other material that's posted through your letterbox reduced and minimised.

With door drops, the main logistical problem is making sure our Post Person doesn't put the leaflet through the letterbox of the homes that don't want it. This may seem a simple problem to overcome; however, in practice, there are issues. We give our Post People a map of the delivery area showing streets for the drop area, and the deliverer happily goes on their round. The delivery process is entirely mechanical and automatic, and they sometimes have headphones on. If there is a notice by the letterbox, our Post Person may miss it and push the unwanted leaflet through the letterbox.

We use the recommended method from the Data & Marketing Association, which is to give the deliverer a list of addresses not to deliverer to, and we mark it on the map that they are following. This works well, but sometimes if the Post Person loses concentration for one reason or another, unwanted letterboxes can still get posted.

Now I guess you might say, well, why does junk mail have to exist at all? Why can't we ban it? The truth is it works, and over 90% of the population don't really mind getting the latest Pizza menu from their local restaurant or a special offer from a fitness club, or a message from a garden maintenance man plying his trade. The fact is that it works, and it especially works for local businesses.

It's a relatively low cost, so it is helping the local business community and creates jobs. More people working means more taxes collected, resulting in better hospitals and schools, infrastructure and social services etc. In fact, the DMA statistics show that the direct marketing industry injects over £45 billion annually into the national economy, and that's a lot of schools and hospitals etc. So it's a little bit of junk mail that perhaps you don't want can do a lot of good for many people.

Finally, some facts regarding paper and trees. Two Sides the print industry voice tells us that 94.4% of the paper we use comes from European forests and that these forests are growing by an area the size of Greece every year, that's 1.5 million football fields or four times the area of greater London and paper can easily be recycled. More trees for paper means less CO2, so it's positively affecting the environment.

More importantly, the environmental impact of electronic communication cannot be ignored. - The ICT industry accounts for approximately 2% of global emissions. Annually Global Cloud computing demands twice as much electricity as the entire United Kingdom. 9 million tonnes of e-waste from goods such as mobile phones, laptops and tablets is generated.

Print and paper can be a sustainable way to communicate; many consumers still value it, including the younger generations.

We apologies for any inconvenience you have experienced.

Best
Jeff Frankling
Founder & CEO
DOR-2-DOR

Odpowiedź od DOR-2-DOR

Zaktualizowano 23 cze 2023

Hi Abdul, thank you very much for your 5 star review. Michael and the team will be pleased to serve you again any time in the future. Best, Jeff

Odpowiedź od DOR-2-DOR

28 lut 2023

Thank you for sharing your positive experience of working with us here at Dor-Dor Chichester. We are very pleased you have had success and we look forward to working with you in the future.

Odpowiedź od DOR-2-DOR

Zaktualizowano 31 sie 2022

Dear Sandra. This is Geoff Brown franchisee owner of DOR-2-DOR (Oxford). I tried to rectify the delay with an immediate distribution of your remaining 7,000 leaflets but you refused this. Therefore I refunded your entire invoice immediately, took the remaining leaflets back to your franchisee as you requested, having already offered to distribute these free of charge at a later, convenient date, and even offered to re-imburse you for the printing of your full 10,000 leaflets. We do not like to let clients down, and feel we have done as much as possible to correct our mistake. Geoff Brown, Owner, Dor 2 Dor Oxford.

Odpowiedź od DOR-2-DOR

Zaktualizowano 28 lut 2023

Thank you for sharing your positive experience of working with us. We are very pleased you have had success and we look forward to working with you in the future.

Odpowiedź od DOR-2-DOR

22 cze 2023

Hi Mark, very many thanks for your 5 star review, always happy to be of service.