Donnelly Group Recenzje 

5432
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dealt with Mary recently regarding my son’s car. Have to say she was so knowledgeable and got his car sorted. Excellent member of staff 👏👏

Oceniono na 5 z 5

Was in this morning for a service with Seat - Conor was the service advisor. He is a credit to the business, polite, knowledgeable and efficient. The service was completed in 90 Minutes. Service ar... Zobacz więcej

Oceniono na 5 z 5

Just purchased our new ID7 from Donnellys Dungannon. We had the pleasure in dealing with exceptional staff during our purchase process. Sales rep Jack Coulter was efficient and very knowledgeable.... Zobacz więcej

Oceniono na 5 z 5

SEAN and COLM in Peugeot Enniskillen fantastic after sales customer service. Friendly. reliable and so efficient.... I can't speak highly enough of them...thankyou both! First time I've bought a Peuge... Zobacz więcej

Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Dealer Renault
  4. Dealer samochodów Toyota
  5. Komis samochodowy
  6. Naprawa samochodu
  7. Sklep z oponami i felgami

Napisane przez firmę

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family owned motor retailer in Northern Ireland, offering new and used cars and vans, motability, vehicles for business from sister company Donnelly Fleet, and aftersales services to include service plans, parts, accessories and the Donnelly Group Accident Management Programme. Donnelly Group works with a range of manufacturer partners including Abarth, Alfa Romeo, Citroen, Dacia, Fiat, Fiat Professional, Honda, Jaguar, Land Rover, Mitsubishi, Peugeot, Renault, SEAT, Suzuki, Toyota, Vauxhall, Volkswagen and Volkswagen Commercial Vehicles, as well as offering a range of approved used vehicles of all makes and models from Donnelly Group Motorstore. With locations across Northern Ireland in Ballymena, Bangor, Belfast, Dungannon, Derry/Londonderry, Enniskillen, Mallusk. Donnelly Group can respond to customer needs quicker and with more convenience than anyone else.

Donnelly Group Northern Ireland

Napisane przez firmę

Keeping the customer central to everything we do!
Our attention to detail, good service, outstanding value and respect for all are just some of the qualities that instill trust within our customers who return to Donnelly Group year after year and generation after generation.

Reserve your choice online for £99*

Search our range of high quality vehicles online and you ou can instantly reserve your chosen vehicle.

Reservations valid for 48 hours, subject to clearance of funds*

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(5432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I was pleased with my car

I was pleased with my car, except for a faulty "Infotainment" system touch screen, which meant that the radio, mobile hands-free, etc didn't work. It has been replaced and seems to be working well now: I'm back to being delighted!

7 lutego 2024
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Odpowiedź od Donnelly Group

Hi Paul, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Suzuki Mallusk. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Sean was of great help

Sean was of great help. He ensured that the car was working ok when I got it and showed me it inside out and upside down to ensure I knew how to use everything.

11 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Ciara, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Sean and the team at Motorstore Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Excellent assistance!

We were successfully assisted by Conor Spence at the dealership in Dungannon who looked after us impeccably. He gave us his time and the benefit of his knowledge on a number of cars. We were able to come to an informed decision thanks to Conor’s flexible, no-nonsense, straight approach. Much appreciated!

25 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Michele, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Conor and the team at Land Rover Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Great service

Purchased a car from Ethan Martin ballymena branch. Great service from him and his team would highly recommend

6 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Jonathon, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Ethan and the team at Motorstore Ballymena. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Buyer from Dublin

Fergus was great, communication throughout put my mind at ease when buying from Dublin. Very easy process and all the documents I needed were ready on delivery. Delighted with my car, Thanks again.

16 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Sara, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Fergus and the team at VW Eglinton. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Unbelievable friendly service from…

Unbelievable friendly service from Paddy Magee Explaining everything and taking time to get all the paperwork done

23 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Janice, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Paddy and the team at VW Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Simply The Best

Andy, James and Dylan are the most knowledgable, professional, courteous and friendly car dealer staff I have ever met in my 40 year history of purchasing motor cars. There attention to detail regarding customers needs are 2nd to none. They make the whole purchasing experience so much of a pleasure compared to their competitors. Well done Donnellys and well done Honda

7 lutego 2024
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Odpowiedź od Donnelly Group

Hi Richard, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Honda Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Very well looked after by the whole…

Very well looked after by the whole team, Paul, Stephen, Gareth and the young lady on reception (whose name escapes me at the moment).
The demarcation of finance and vehicle handover works well and both of these processes were presented in a very clear and professional manner.

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Stephen, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Land Rover Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Hassle free

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Alison, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Honda Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Just bought a beautiful c-class from…

Just bought a beautiful c-class from Ethan Martin Ballymena store. Lovely salesman with impeccable manners who took time to show us all the details of the merc and patience for us to show him our trade-in car. Ethan gave us a good price and took time todo all necessary paperwork which left us to drive our new merc away home considering we just came to view the car. Would defo return and highly recommend this store.

8 stycznia 2024
Opinia niezależna
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Odpowiedź od Donnelly Group

Hi, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Ethan and the team and Motorstore Ballymena. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

New CR-V

Staff are very friendly, knowledgeable and always willing to help in whatever way they can, 5 stars all day long

19 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Keith, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Motorstore Ballymena. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Clear view of options available and a…

Clear view of options available and a friendly staff who guided me through a successful purchase.
I am very happy with the result.

23 stycznia 2024
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Odpowiedź od Donnelly Group

Hi James, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Honda/Motorstore Belfast. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Excellent service

Salesman, Stephen, was very helpful and informative.

25 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Pamela, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Motorstore Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Catherine Clifford

Catherine Clifford, Sales Manager for the Donnelly Group in Dungannon made this a great experience with her professionalism,expertise,support and kindness.
I could not recommend her highly enough.

12 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Roseanna, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Catherine and the team at SEAT Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Straightforward easy transaction when…

Straightforward easy transaction when purchasing car. Every thing went smoothly from test driving, securing car with a deposit and paperwork to complete deal

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Mairead, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Carol and the team at Honda/Motorstore Belfast. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Brad Green is a very good salesman

Brad Green is a very good salesman, he was very helpful and answered any questions I asked and if he didn't know he found out,he did his best to get it finalised quickly.

17 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Peter, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Brad and the team at Citroen Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Prompt attention on arrival

Prompt attention on arrival, required administration completed easily, pleasant, polite and efficient staff member.

25 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Patrick, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at VW Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

They were very helpful and made it all…

They were very helpful and made it all easy to do

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Christina, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Renault Ballymena. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 4 z 5

Good buying experience

Seamless enough buying experience. Paul was very friendly. Unfortunately they use Lloyd Cooke for any cosmetic repairs but other than that Donnelly Group usually decent enough. Always get there in the end. Happy with the car and the service received.

9 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Shane, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Toyota Eglinton. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Paddy Mc Gee is one exceptional person…

Paddy Mc Gee is one exceptional person his care and dedication to us as a motabliity customer is second to none,He listens to our needs and what we can afford. He goes above and beyond all expectations in a warm friendly atmosphere we always come away very happy and confident with our purchase.

17 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Mary, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Paddy and the team at Peugeot Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

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