Donnelly Group Recenzje 

5432
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Dealt with Mary recently regarding my son’s car. Have to say she was so knowledgeable and got his car sorted. Excellent member of staff 👏👏

Oceniono na 5 z 5

Was in this morning for a service with Seat - Conor was the service advisor. He is a credit to the business, polite, knowledgeable and efficient. The service was completed in 90 Minutes. Service ar... Zobacz więcej

Oceniono na 5 z 5

Just purchased our new ID7 from Donnellys Dungannon. We had the pleasure in dealing with exceptional staff during our purchase process. Sales rep Jack Coulter was efficient and very knowledgeable.... Zobacz więcej

Oceniono na 5 z 5

SEAN and COLM in Peugeot Enniskillen fantastic after sales customer service. Friendly. reliable and so efficient.... I can't speak highly enough of them...thankyou both! First time I've bought a Peuge... Zobacz więcej

Informacje dotyczące firmy

  1. Salon samochodowy
  2. również w kategorii:
  3. Dealer Renault
  4. Dealer samochodów Toyota
  5. Komis samochodowy
  6. Naprawa samochodu
  7. Sklep z oponami i felgami

Napisane przez firmę

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family owned motor retailer in Northern Ireland, offering new and used cars and vans, motability, vehicles for business from sister company Donnelly Fleet, and aftersales services to include service plans, parts, accessories and the Donnelly Group Accident Management Programme. Donnelly Group works with a range of manufacturer partners including Abarth, Alfa Romeo, Citroen, Dacia, Fiat, Fiat Professional, Honda, Jaguar, Land Rover, Mitsubishi, Peugeot, Renault, SEAT, Suzuki, Toyota, Vauxhall, Volkswagen and Volkswagen Commercial Vehicles, as well as offering a range of approved used vehicles of all makes and models from Donnelly Group Motorstore. With locations across Northern Ireland in Ballymena, Bangor, Belfast, Dungannon, Derry/Londonderry, Enniskillen, Mallusk. Donnelly Group can respond to customer needs quicker and with more convenience than anyone else.

Donnelly Group Northern Ireland

Napisane przez firmę

Keeping the customer central to everything we do!
Our attention to detail, good service, outstanding value and respect for all are just some of the qualities that instill trust within our customers who return to Donnelly Group year after year and generation after generation.

Reserve your choice online for £99*

Search our range of high quality vehicles online and you ou can instantly reserve your chosen vehicle.

Reservations valid for 48 hours, subject to clearance of funds*

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 16% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(5432)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First class company

This company always puts the customer first.
Very efficient and can always answer any queries etc.

23 stycznia 2024
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Odpowiedź od Donnelly Group

Hi, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Land Rover Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Great Staff, great Car

Very Happy with the selling & aftercare with Honda Donnelly Belfast

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Laurence, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Honda/Motorstore Belfast. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5
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Odpowiedź od Donnelly Group

Hi Samuel, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Carol and the team at Renault Ballymena. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

excellent sales…

Mark Thompson is an excellent sales executive.

30 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Christine, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Mark and the team at Renault Maydown. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Re-financing Vehicle

Reece was extremely helpful when I was in to refinance my car.

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Katie, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Reece and the team at VW Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

My Duster Journey begins

looking through the Donnelly and Taggert web page , i seen a car in stock. After i thought about it for a few mins i pop down to the show room. without makeing an appointmeat i was greated by Bryan Harding a nice man who sat and listened to me. After cheaking his computer he took me out to the fourcourt and showed me the car i had seen online , he also showed me a 2nd car Duster Journey Up and Go. back in the showroom Bryan explained the two cars in detail . Bryan Harding then offered me coffee as he explained the legal stuff of putting a new car on the road. As well as legal obligations of explaining finace packages.All the time he was willing and able to answer eny and all questions i had. I must say hand on hart the experince so far was second to none. yes i payed a deposet and filled out the paperwork. Bryan was so helpfull at this stage .(as you can see my spelling and reading is not the best). But the biggest suprise was still to come, when i asked when i could pick the car up. The answer was 2 day. Yes a brand new car with 5 mile on the clock . Reg paperwork all going through in 2 day thats amzing. I will not say that everyone will have this experince but one thing for sure in 3/4 years if i decide to get a new car i do hope the Bryan Harding is still there. all thats left to say is a big thank-you to Bryan for all his help and understanding. He did put me right at eas from the start.

23 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Robert, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Bryan and the team at Dacia Ballymena We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5
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Odpowiedź od Donnelly Group

Hi Michael, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Honda/Motorstore Belfast. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Friendly and very helpful Sales…

Friendly and very helpful Sales Executive made buying the car relatively painless.

25 stycznia 2024
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Odpowiedź od Donnelly Group

Hi John, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Honda/Motorstore Belfast We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Very professional setup and easy to…

Very professional setup and easy to deal with. Bought a car from the South, dealt with Jay, everything I emailed him he got back to me immediately. Nice people. Would highly recommend.

20 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Mark, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Jay and the team at Honda/ Motorstore Belfast. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Excellent handling by Mr Paddy Magee!

Excellent handling by Mr Paddy Magee!
An amazing customer friendly fellow.
He really goes out if his ray for disabled customers!
He needs to be recognised for this I think

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Claire, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Paddy and the team at VW Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

great service and couldnt have been…

great service and couldnt have been more helpful dealing with my disability went to great lengths to make sure i was well suited

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Linda, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Renault Maydown. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Helpful sales executive & great service

Sean was very helpful and was always on hand to answer any questions I had. I’m delighted with my new car and would recommend Donnelly’s.

26 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Ellie, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Sean and the team at Peugeot Enniskillen. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

I was extremely happy with my experience in changing my car

I an very happy with my experience in changing my car recently, after having my last car for 14 years.
I found the whole experience of picking a change of car and the paper work involved and transfering my old number plate to my new car a very plesant and stress free experience mainly due to the support and the professionalism of Stephen. All paperwork, and documents were ready and completed on time. Nothing was a bother to him and he was very happy to answer questions and program my radio stations and walk me though the workings of the car.

14 listopada 2023
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Odpowiedź od Donnelly Group

Hi Dona, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from Stephen and the team at Motorstore Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Darren was very helpful and made the…

Darren was very helpful and made the process very straightforward.

12 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Margaret, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Citroen Bangor. We look forward to welcoming you back in the future. Kind regards, Donnelly Group.

Oceniono na 5 z 5

Honest, caring and knowledgeable

Honest, caring and knowledgeable staff

13 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Greg, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Suzuki Mallusk. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Brilliant service

Jonny was brilliant, very friendly and helpful. He made us feel very comfortable without putting us under any pressure

12 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Michelle, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Fiat Mallusk. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Chris was and still is very helpful and…

Chris was and still is very helpful and a lovely gentleman (Chris in disablety)

11 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Hazel, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Citroen Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Lovely helpful staff

17 stycznia 2024
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Odpowiedź od Donnelly Group

Hi James, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Land Rover Dungannon. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

Oceniono na 5 z 5

Easy process

Straight forward from choosing my new car right through to having the keys in my hand and driving my brand new car out of there.

12 stycznia 2024
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Odpowiedź od Donnelly Group

Hi Karen, thank you for review. We are delighted to hear that you were happy with the level of customer service you received from the team at Peugeot Maydown. We look forward to welcoming you back in the future. Kind regards, Donnelly Group

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