Domar Solutions Recenzje 584

Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Pillows , used your pillow when I went to Liverpool best nights sleep I ever had, been looking to buy one ever since, lucky to see them advertised on Google couldn't wait to buy a couple

Oceniono na 5 z 5

Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Zobacz więcej

Oceniono na 5 z 5

Ordered around lunchtime and received my order first thing the next day. Incredible service.

Oceniono na 5 z 5

in life you generally pay for what you get,talking security cameras is no different,however Domar take the time to help when others have your money and walk away. Domar keep their fingers on the pulse... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami ds bezpieczeństwa

Informacje przekazane przez różne źródła zewnętrzne

Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.


Dane kontaktowe

  • Lawrence Road, TW4 6DR, Hounslow, Zjednoczone Królestwo

  • domar.com

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

584 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Top class supplier, great support, great equipment

First, I am a returning customer to Domar; that should be a recommendation enough! I have recently extended my CCTV system. The first elements have performed very well since day one, and I had been very pleased with the level and quality of technical support. I had no hesitation asking for Domar's assistance to upgrade. The sales advice was helpful, costs reasonable, delivery prompt and when there was a small problem with one of the components (stuff happens, I wasn't upset) a replacement was arranged there and then. Installation support was once again faultless, friendly and prompt. Excellent all round.

20 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

New NVR

Installed a Domar system 5 years ago, recently upgraded the NVR. Delivered to my home within 24 hours, installed and operational within 1 hour. Excellent customer service and delivery - highly recommended.

3 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very quick email response from…

Very quick email response from Christopher at Domar. He checked a few details with me, prepared me for a meeting, then booked a convenient appointment. Christopher phoned at the agreed time, and quickly took control of my laptop. Within seconds, he had identified the issue, which he set about resolving- CCTV was now re-instated on my TV. In addition, he took the time to bookmark Herospeed on my laptop, so I could view on my computer. It’s some time since I bought the system from Domar, so if you value ongoing service, I can highly recommend Christopher, and Domar. Thank you for such efficient service.

29 listopada 2024
Opinia niezależna
Oceniono na 1 z 5
Logo Domar Solutions

Odpowiedź od Domar Solutions

Dear Glyn Jones,

Thank you for bringing this to our attention. We sincerely apologise for the inconvenience caused.

We have checked the tracking details for your order (tracking number: 4E0298373000043AB5D7F via Royal Mail), and it appears there is an issue, potentially indicating the parcel may have been lost in transit.

To resolve this promptly, we will send a replacement using the TRACKED 24 service tomorrow to ensure you receive your remote control as quickly as possible.

Thank you for your patience and understanding, and please don’t hesitate to reach out if you have any further concerns.

Best regards,

Oceniono na 1 z 5

Customer support terrible

Customer support terrible, had cameras leak within 1 year of being fitted constant false alerts. Contact customer service or there technical. They just tell you to send them software version info and once you do that they never reply. No good will for faulty units failed due to manufacturing defects, no support product software seems poor. look the part but not very functional and don't last. Don't be fooled by the marketing BS. Replied to this review trying to look professional. But still have not replied to my emails relating to the faulty cameras.

31 stycznia 2024
Opinia niezależna
Logo Domar Solutions

Odpowiedź od Domar Solutions

Dear Joseph Walpole,

Thank you for your feedback. After thoroughly reviewing your order and support history, we can confirm that we have consistently taken prompt action to assist you, including immediately replacing any faulty items:
• In December 2022, despite the Christmas holiday closure, we quickly replaced your unit as soon as we returned.
• In May 2023, we provided guidance on your NVR settings and followed up, but did not receive a response to continue the conversation.
• In August 2023, we addressed another query about the cameras and exchanged emails, but there was no follow-up after our last email in September.

Regarding our request for the firmware version, this information is crucial to ensure you receive the most up-to-date and compatible software for optimal performance.

Please rest assured that we are always here to help. If you need further assistance, don’t hesitate to reach out—we are committed to finding the best solution for you.

Best regards,
The Domar Team

Oceniono na 5 z 5

Home CCTV - my choice

Informative web page, very easy to select correct option, simple payment and plenty of positive reviews.
Items arrived well packaged and very timely. Yet to set up but reviews indicate a very good after sales customer service if there are any issues

11 listopada 2024
Oceniono na 5 z 5

Thank you for your support

Sorry it was my fault I put wrong post code

Domar Solution have done everything to make sure that I got my delivery on time by calling me and sending emails which I really appreciated thank you for your support too

11 listopada 2024
Logo Domar Solutions

Odpowiedź od Domar Solutions

Dear Binta,

Thank you for reaching out, and I’m truly sorry to hear about the inconvenience with your delivery. I have checked the DPD website for you and can see that yesterday, the status was updated to: “We missed you.”

Your driver, Nabeel, unfortunately, won’t be able to redeliver until today, Wednesday, 13 November. According to DPD, your parcel is scheduled for delivery between 11:09 and 12:09 today, and the one-hour timeslot is fixed.

We understand how important it is for you to receive your order promptly, and we’ll do our best to provide updates as we receive them. Please let us know if there’s anything more we can assist with, and thank you for your patience.

Best regards,
Domar Solutions Ltd.

Oceniono na 5 z 5

Great quality simple wireless WiFi cctv cameras

They are a proper cctv company that know there products they sell, they are very helpful on there after care on anything you have trouble with and will guide you on anything technical you may come stuck on setting up etc, very pleasant and polite. Very happy with my purchase and care i have received would definitely recommend thankyou.

8 października 2024
Oceniono na 5 z 5

The Customer Service from Domar…

The Customer Service from Domar Solutions is excellent. Malcom has been very supportive and gone the extra mile to resolve any queries I have straight away. I would highly recommend the Company.

6 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

I would like to take this opportunity…

I would like to take this opportunity to apologise. It was not the fault of Domar Solutions that the parcel didn’t arrive as intended.
It was definitely the Post Office, that was at fault. Delivered to the wrong address.

2 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Christopher was extremely helpful…

Christopher was extremely helpful answering questions prior to purchase. His response was part of my final decision choice. The product arrived promptly an set up was straightforward.

21 października 2024
Oceniono na 1 z 5

Very poor customer service

Spent over £1000 with company on a CCTV kit. They supplied network cables that are not suited to external cameras. Tried 3 times to resolve including pictures. They've stopped communicating with me even though I've been very courteous throughout. I wouldn't use them again.

19 września 2024
Opinia niezależna
Logo Domar Solutions

Odpowiedź od Domar Solutions

Hi Danny, it was great speaking with you on the phone! Since we confirmed that you didn’t purchase the item from us at domar.com, I hope my assistance was still helpful and provided some useful direction to resolve your CCTV issue.

Oceniono na 5 z 5

Speed

Speed, attention to detail and excellent after sales tech support.

14 października 2024

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