Had such a smooth set up with DNA payments their system is amazing and Douglas was beyond helpful. Couldn’t have asked for a better customer experience and happy to be using them as our payment provid... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great company! After dealing with various card companies and being stung by pretty much all of them, DNA have renewed my faith and Guy the man that dealt with our activation was especially good! Mark... Zobacz więcej
Reakcja na opinię
Big thanks to Guy for the amazing support! He has an excellent service mind. He helped me fix my app login problem and was so patient with our communication. Despite my English not being very strong,... Zobacz więcej
Reakcja na opinię
We had a visit from Jamie Holmes about a week ago and he was brilliant! He saved our business £100 per month with their rates. Helped setting up and cancelling our existing service. He is very knowled... Zobacz więcej
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Informacje dotyczące firmy
O DNA Payments
Napisane przez firmę
Pioneering payment solutions powering businesses to thrive
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
At DNA Payments Group, we're committed to finding you the ideal Payment Solution.
Founded in 2018, we're one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU.
Our eight companies (and counting) include DNA Payments, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters and Zash.
DNA Payments currently processes over £900m a month and has over 100k terminals servicing over 65k customers across UK and EU.
To learn more visit our website dnapayments.com
Dane kontaktowe
10 Lower Grosvenor Place,, SW1W 0EN, London, Zjednoczone Królestwo
- 0208 102 8100
- support@dnapaymentsgroup.com
- dnapayments.com
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
It was really smooth and easy
It was really smooth and easy. DOUGLAS was really helpful while onboarding.
6 marca 2026
Odpowiedź od DNA Payments
Hi Muskan
That's great news, and thanks very much for letting us know about how helpful Douglas was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Great service by Guy thanks again would…
Great service by Guy thanks again would definitely recommend
5 marca 2026
Odpowiedź od DNA Payments
Hi Keeley
That's great news, and thanks very much for letting us know about how great the service from Guy has been!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Odpowiedź od DNA Payments
Hi Joanna
That's great news, and thanks very much for letting us know about how helpful Guy has been!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Excellent service
5 marca 2026
Odpowiedź od DNA Payments
Hi Stephen
That's great news, and thanks very much for letting us know about how excellent the service you received was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
I contacted DNA payments
I contacted DNA payments, a advisor answered straight away.
I explained the problem, and Jamie talked me through the process to resolve the issue.
Jamie was more than helpful .
Thankyou
4 marca 2026
Odpowiedź od DNA Payments
Hi Alan
That's great news, and thanks very much for letting us know about how helpful Jamie was! We're delighted to have helped you with your query.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
He is very helpful and made work easy…
He is very helpful and made work easy for me thanx DOUGLIS
4 marca 2026
Odpowiedź od DNA Payments
Hi Narender
That's great news, and thanks very much for letting us know about how helpful Douglas was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
New customer onboarding very smooth
Our company has just moved from another provider. The onboarding process was smooth and the setup straight forward. The customer portal is easy to use and gives us all the information we need about transactions etc.
All the team members we have spoken to have been friendly and helpful.
So far, so good!
2 marca 2026
Odpowiedź od DNA Payments
Hi David
That's great news, and thanks very much for letting us know about the good service received from our team! We're delighted to have helped you with your account set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Have dealt with Scott and Guy and…
Have dealt with Scott and Guy and everything has been effortless. Terminal and portal is very easy to use.
4 marca 2026
Odpowiedź od DNA Payments
Hi Audrey
That's great news, and thanks very much for letting us know about how helpful Guy and Scott have been!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Douglas was so helpful and helped me…
Douglas was so helpful and helped me through all aspects of the Payment PDQ.
3 marca 2026
Odpowiedź od DNA Payments
Hi Lee
That's great news, and thanks very much for letting us know about how helpful Douglas was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Amina and Scott have been so helpful…
Amina and Scott have been so helpful and supportive with our move over to DNA made everything so much easier and smoother!!
3 marca 2026
Odpowiedź od DNA Payments
Hi Marcin
That's great news, and thanks very much for letting us know about how helpful and supportive Amina and Scott have been!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very friendly and easy to deal with
Very friendly and easy to deal with. Efficient onboarding process.
3 marca 2026
Odpowiedź od DNA Payments
Hi Mark
That's great news, and thanks very much for letting us know about how friendly and easy to deal with our staff are!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Dougie was great explaining everything…
Dougie was great explaining everything to get set up
3 marca 2026
Odpowiedź od DNA Payments
Hi Danny
That's great news, and thanks very much for letting us know about how great at explaining everything Dougie was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Odpowiedź od DNA Payments
Hi Nicola
That's great news, and thanks very much for letting us know about how helpful and informative Douglas was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
She was really helpful to me and helped…
She was really helpful to me and helped me to set up step by step
Thanks Amina
2 marca 2026
Odpowiedź od DNA Payments
Hi Mohammed
That's great news, and thanks very much for letting us know about how helpful Amina was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Amina was amazing at talking me through…
Amina was amazing at talking me through the set up and downloading the app. She also talked me through how it all worked.
Thank you so much for making it so quick and easy for me.
2 marca 2026
Odpowiedź od DNA Payments
Hi Caren
That's great news, and thanks very much for letting us know about how amazing Amina was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Douglas was very easy to get on with…
Douglas was very easy to get on with and helpful getting things started up with credit card machines
2 marca 2026
Odpowiedź od DNA Payments
Hi John
That's great news, and thanks very much for letting us know about how easy to get on with and helpful Douglas was!
We're delighted to have helped you with your card machine set up.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Guy was Very helpful very patient very…
Guy was Very helpful very patient very efficient appreciated it thank you
2 marca 2026
Odpowiedź od DNA Payments
Hi Mark
That's great news, and thanks very much for letting us know about how patient and helpful Guy was! We're delighted to have helped you with your card machine set up. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
DNA have looked after my business…
DNA have looked after my business credit card machine for a few years now and even though I’m leaving to move my business to another city, they have been so helpful, kind and understanding. It’s good to be able to speak with an actual human being. Ellie was great and totally on the ball, didn’t keep me waiting and was polite and professional. I’ll be contacting them again when I set up my new business. Many thanks.
25 lutego 2026
Opinia niezależna
Odpowiedź od DNA Payments
Hi Sonya
That's great news, and thanks very much for letting us know about the polite and professional service received from Ellie! We're delighted to have helped you with your query.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Very good service thank you
26 lutego 2026
Odpowiedź od DNA Payments
Hi Mirkhan
That's great news, and thanks very much for letting us know about the good service received from our customer support team! We're delighted to have helped you with your query.
Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
Odpowiedź od DNA Payments
Hi Hafsat
That's great news, and thanks very much for letting us know about our customer support team! We're delighted to have helped you with your query. Thanks again for such positive feedback on the service you've received from our team!
If there's anything we can help with, please don't hesitate to contact us on 0208 102 8100 or support@dnapaymentsgroup.com. We're here 7 days a week.
Kindest regards,
DNA Payments Group
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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