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Dishpatch Recenzje 

3077
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Delicious food but let down by DPD delivery who left it at completely the wrong address, with the driver failing to take a photo. The customer service number in Birmingham went straight to an Indian c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had Michel Roux's Weekend Hamper and wasn't disappointed. The big surprise was seeing a small sourdough loaf which tasted devine. All the instructions were clear and concise including how to cook... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have ordered a few times from Dishpatch. Food is consistently delicious, with easy to follow instructions. A great way to be able to prepare restaurant quality food in the comfort of your own home.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

We have had several meals from Dishpatch before and enjoyed trying some new and old favourites from established chefs. All without the extensive time involved in preparing the depth of taste from e... Zobacz więcej

Reakcja na opinię

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Napisane przez firmę

Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(3077)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 440

Napisz recenzję
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Oceniono na 1 z 5

Scallops and Lobster from Rick Stein

Scallops and Lobster from Rick Stein, both my husband and I were unwell after eating these dishes, spoiling a special occasion and 2 days after. Not certain I will order again. Extremely disappointed

13 czerwca 2026
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Odpowiedź od Dishpatch

Hi Jacquie, thanks for taking the time to share this review. Please do reach out to our customer support team at hello@dishpatch.co.uk so we can investigate this further for you right away.

Oceniono na 3 z 5

Very small portions of the fish - starter size rather than main courrse.

Not the best we have had from Dishptach. Portion size small and disappointing. Desserts really tiny.

1 czerwca 2026
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Odpowiedź od Dishpatch

Thank you for your review Mr Kenyon.
Some menus can be larger / smaller than others or take a slightly different approach into their creation, though we'll be more than happy to pass this feedback over to the restaurant and menu team, so thank you so much.

Best Wishes,
Team Dishpatch

Oceniono na 2 z 5

Food nice delivery terrible

The food was nice when we finally got it but the whole experience was marred by the woefully poor service from DPD. After being told by them that there was a problem with our order it was subsequently cancelled. A call to Dishpatch customer service (who where very good) informed us that it would arrive which it finally did, dumped on the doorstep!! Unfortunately the service is only as good as it's weakest link. Sadly this was our second poor experience and we will not be using Dishpatch again.

1 czerwca 2026
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Odpowiedź od Dishpatch

This is super sad to hear Stuart and we're sorry that this has happened. Taking a look at the email it does appear that DPD had marked the delivery incorrectly, which we can see has already been discussed with DPD directly, though we're sorry that this caused so much aggravation here. In addition to this we're sorry that due to the issues caused here you'll not be placing another order with us.

With this being said, if for whatever reason you change your mind in the future, by all means do reach out to our support team with any issues / concerns that you may have and I'm sure that they'll be more than happy to help if they can.

All the best,
Team Dishpatch

Oceniono na 5 z 5

Great pork belly meal

Great pork belly meal. Large joint of pork belly and delicious taste.

31 maja 2026
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Odpowiedź od Dishpatch

Thank you so much Mr Samusdin!
We're super pleased to hear that you enjoyed it.

All the best,
Team Dishpatch

Oceniono na 5 z 5

delicious food

delicious food, prompt response when there has been a problem or if I need to change anything

31 maja 2026
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Odpowiedź od Dishpatch

You're more than welcome Kathy and our support team is always on hand if you ever need anything.

All the best,
Team Dishpatch

Oceniono na 5 z 5

Very tasty

We've now had several dispatch boxes from different chefs, they've all been good quality tasty food that we've really enjoyed cooking and eating. If your stuck in at the moment (we are) these boxes are a very fun tasty alternative to the restaurant experience.

13 czerwca 2026
Opinia niezależna
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Odpowiedź od Dishpatch

This is great to hear Geoff and we're glad that you've been enjoying your experience with us.

Best,
Team Dishpatch

Oceniono na 5 z 5

Sabrina Ghayour, Middle Eastern menu

We decided to try the Middle Eastern menu by Sabrina Ghayour and we were not disappointed. The menu was easy to prepare and the flavours all complimented each other. Would certainly try another of her menus.

13 czerwca 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you for your review Christine! Sabrina's menus are wonderful so we do hope that you get to experience another one sometime soon.

Best Wishes,
Team Dishpatch

Oceniono na 5 z 5

Love this menu

Love this menu, allows us to try a cuisine unavailable locally.

31 maja 2026
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Odpowiedź od Dishpatch

Thank you Shiona! It's a pleasure to be able to bring our menus to you.

Best Wishes,
Team Dishpatch

Oceniono na 5 z 5

Gorgeous

Gorgeous,
really lovely food

6 czerwca 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you so much Lynne!
Glad that you've enjoyed your experience with us.

All the best,
Team Dishpatch

Oceniono na 5 z 5

The pork chop & chimichurri meal …

The pork chop & chimichurri meal was cooked to instructions and turned out great, and added real apple
sauce gave a great finish, but the 6 pieces of crackling could
not be broken with our teeth or chopped, which let a very enjoyable meal down

6 czerwca 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you so much for your review and we're sorry to hear about the crackling! It's these little touches that make the difference so we're sorry this had let down an otherwise enjoyable experience. If you haven't been in touch with our support team already, please do feel free to reach out and let them know.

All the best,
Team Dishpatch

Oceniono na 3 z 5

Regional Thai Feast

We had the regional Thai Feast. The flavours were good, however it is not really a feast and the Soy braised beef was dry and not as expected. The sauce was very thin, we didn’t leave the table hungry but we didn’t feel we had feasted. At £80 for 2 people the portions were mean and it didn’t create the feeling of a special meal.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Hi Hebe,

Thank you for getting in touch and letting us know about your experience.
We do pride ourselves on having quite generous portions though some menus are a little more delicate than others, though we'll pass this feedback onto our team for you, thank you so much.

Best,
Team Dishpatch

Oceniono na 1 z 5

Dont join if you're a vegetarian

Dont join if you're a vegetarian. The selection of 4 options doesnt change I joined last year and cant spend my tokens due to lack of options. It's all just curry. I informed customer service but they are really not interested, they said they would pass my comment on but nothing changed, still nothing new appeared. They said there wasn’t much call for vegetarian….. but perhaps that is due to the poor selection rather than a lack of vegetarians.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Hi Lorna,

We can assure you that the support team fully appreciates your comments and emails with regards to tour vegetarian offerings. As mentioned in the email, we do always forward this over to our menu teams for further consideration.

Best,
Team Dishpatch

Oceniono na 5 z 5

Perfect every time

The arrival of the box is exciting, opening to find the ingredients carefully labelled and menu card with perfect, easy to follow instructions and pictures to help with presentation. The ingredients arrive fresh, chilled and are good portion sizes. The variety of menus from different chefs makes it difficult to choose a favourite.

30 maja 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you so much for your review Rachel, it's greatly appreciated.

Oceniono na 5 z 5

Excellent cod dish by Michel Roux

We ordered that Miso Skier Cod dish by Michel Roux and it was superb. Flavoured and textures could not the faulted and it was a decent portion size.
It arrived on time ready for our Saturday night at home.
We would certainly order this one again.

30 maja 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you so much Richard! It's always great to hear from customers who enjoy the portions size :) Thank you so much for sharing your experience with us.

All the best,
Team Dishpatch

Oceniono na 5 z 5

We have ordered four meals from…

We have ordered four meals from Dishpatch so far & all have been delicious. They have arrived on time, well packaged & clear instructions have make preparation simple. They are not cheap BUT are good value for money considering the quality. I would rather have one Dishpatch meal a month than a weekly local take away which invariably disappoints (so we do not order them!). The only issue we have had was one ingredient missing from our last order. The dish was still tasty, but the missing ingredient was a key part of the dish, so a little disappointing. Hopefully this is a one-off.

Edit: the customer care team have now been in touch and the matter has been attended to, to my satisfaction.

30 maja 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you so much for your review Max and we're sorry about the missing item! If you haven't already been in touch with our support team, please do reach out at hello@dishpatch.co.uk, as they'll be more than happy to help out.

Best,
Team Dishpatch

Oceniono na 5 z 5

A treat for a night out in!

We enjoy being supper club members and having the occasional restaurant quality food at home. Our experience has been positive, having great food that is easy to prepare.

30 maja 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Thank you so much for your review Maureen! We're so pleased that you've been enjoying your supper club membership and your menus :)

All the best,
Team Dishpatch

Oceniono na 1 z 5

Very disappointed with my most recent…

Very disappointed with my most recent experience with Dishpatch.

My wife and I have ordered from Dishpatch around five or six times previously and every meal has been fantastic, which makes this latest experience even more surprising.

After a series of delivery issues that required intervention from customer services, we eventually received our order. The meal was delivered shortly after 5pm and we ate it around 6:45pm. At approximately 2am, both my wife and I became unwell with sickness, diarrhoea, nausea and stomach cramps, resulting in a very unpleasant night for both of us.

To their credit, Dishpatch responded quickly, issued a refund and have opened a food safety investigation with their operations team and restaurant partner. However, at the time of writing, we are still waiting for the outcome of that investigation.

We have always enjoyed our previous Dishpatch meals, which is why this experience has been so disappointing. Between the delivery issues and subsequently becoming unwell, our confidence in the service has been significantly affected.

I will update this review once Dishpatch has completed its investigation and communicated its findings.

29 maja 2026
Opinia niezależna
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Odpowiedź od Dishpatch

Hi Charlotte,

Thank you for getting in touch.
Our technical manager has now completed the investigation and responded directly to you via email, though if there's anything further that we can assist with at all, please do not hesitate to get in touch with our support team.

All the best,
Team Dishpatch

Oceniono na 1 z 5

Tiny choice for vegetarians

Waste of money unfortunately as a member if you are a vegetarian…the same meals (only 4-5 choices) for years apart from a slight change of a meze. I can’t believe that all these wonderful chefs do not consider vegetarian meals to be worth their time and effort…surely they have vegetarian options in their restaurants nowadays?

25 maja 2026
Opinia niezależna

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