Delicious food but let down by DPD delivery who left it at completely the wrong address, with the driver failing to take a photo. The customer service number in Birmingham went straight to an Indian c... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had Michel Roux's Weekend Hamper and wasn't disappointed. The big surprise was seeing a small sourdough loaf which tasted devine. All the instructions were clear and concise including how to cook... Zobacz więcej
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I have ordered a few times from Dishpatch. Food is consistently delicious, with easy to follow instructions. A great way to be able to prepare restaurant quality food in the comfort of your own home.... Zobacz więcej
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We have had several meals from Dishpatch before and enjoyed trying some new and old favourites from established chefs. All without the extensive time involved in preparing the depth of taste from e... Zobacz więcej
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Informacje dotyczące firmy
- Jedzenie z dostawą do domu
- również w kategorii:
- Dostarczanie produktów spożywczych
Napisane przez firmę
Bringing the best chefs, the biggest dining tables. Restaurant Experiences, delivered to your door nationwide. Part of the John Lewis Partnership
Dane kontaktowe
Zjednoczone Królestwo
- food@dishpatch.co.uk
- dishpatch.co.uk
4,5
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Dishpatch
Thank you Ms Elspeth! We're glad you've been enjoying it.
Best Wishes,
Team Dishpatch
The food was superb
The food was superb, unfortunately the overall experience was marred by the delivery company who failed to find our address even though he was parked outside but chose to leave it with the neighbour without telling us.
7 lipca 2026
Odpowiedź od Dishpatch
Hi Stuart,
Thank you for your review and we're sorry to hear about the delivery issue with DPD, though we're glad you were able to retrieve it. If there's ever any issues with a delivery via DPD, by all means do not hesitate to contact our support team and they'll be more than happy to help however they can.
All the best,
Team Dishpatch
Great customer service!
The customer service team were great when my initial order was cancelled during the heatwave - they got a new order up and running quickly and were always helpful.
7 lipca 2026
Odpowiedź od Dishpatch
Thank you Leah! The support team is always more than happy to help however they can so we're glad to hear this.
Best Wishes,
Team Dishpatch
The meal was top quality
The meal was top quality, csme in plenty of time was well prepared and protected with full instructions.
We will use Despatch again happily
7 lipca 2026
Odpowiedź od Dishpatch
Thank you Ian! We look forward to you enjoying whichever menu you decide to choose next.
Best Wishes,
Team Dishpatch
Really lovely kanishka spread
Really lovely kanishka spread, like a fancy picnic with lots of variety.
6 lipca 2026
Odpowiedź od Dishpatch
This is great to hear Mona! That's the concept of the menu so it's great to hear you enjoyed it. Thank you so much.
Best Wishes,
Team Dishpatch
Interesting and delicious menu
Interesting and delicious menu. Straightforward to prepare, instructions very clear.
5 lipca 2026
Odpowiedź od Dishpatch
This is great to hear Jill, we're glad that you enjoyed your Bastille Day Celebration.
Best Wishes,
Team Dishpatch
My first order from Dishpatch and was…
My first order from Dishpatch and was impressed by the communication, the delivery being on time in a well-sealed box with everything well labelled.
The ease of putting the meal together was easy with the clear instructions provided with this dish the Bastille Day Celebration by Michel Roux. The flavours were excellent across all the dishes. The portion sizes were perfect for us. I will try another dish in due course from Dishpatch.
18 lipca 2026
Opinia niezależna
Odpowiedź od Dishpatch
Thank you so much for your review! We're so happy to hear that you've thoroughly enjoyed the Dishpatch Experience as a whole and we hope you dine with us again sometime soon.
Best Wishes,
Team Dishpatch
Effortless
The instructions for the preparation of the meal were first class and so easy
The flavours not to everyone’s taste but the produce was excellent and some of the courses tasted excellent.
18 lipca 2026
Opinia niezależna
Odpowiedź od Dishpatch
Thank you so much for your review Mr Armstrong, happy to hear you enjoyed your menu.
Best Wishes,
Team Dishpatch
Fantastic Date Night Meal
I was kept updated regarding the delivery and luckily it was early in the day. The portion sizes were generous and all of the food was delicious.
The instructions for preparing and serving were very clear.
6 lipca 2026
Odpowiedź od Dishpatch
This is great to hear Alton! We're pleased to hear you enjoyed your experience with us. Thank you for sharing.
Best Wishes,
Team Dishpatch
Proper traditional French food from…
Proper traditional French food from Michel Roux... The best one yet and they've all been very very good.
5 lipca 2026
Odpowiedź od Dishpatch
Thank you Geoff! So pleased to hear you enjoyed your menu. Thanks so much for sharing this with us.
Best Wishes,
Michael
For the third time no delivery in…
For the third time no delivery in Edinburgh. No explanations and no responsibility taken. I have had over 25 orders in the past but the service is so bad that I will it use them again.
5 lipca 2026
Odpowiedź od Dishpatch
Thank you for your review Bruce and again we're sorry to hear the frustrations here. With regards to no explanation provided by DPD with regards to your delivery, as discussed the driver had attempted to deliver to the address provided and according to the GPS tracking the driver was in the correct location. Most likely given the address provided, the driver had attempted to deliver to a neighbour, which was super frustrating and this has been escalated to DPD so that the driver was made aware of his actions and frustration caused here.
Needless to say it's absolutely not the delivery experience we want any of our customers to have in the slightest, though our support team is always more than happy to help however we can.
All the best,
Team Dishpatch
Absolutely superb
Absolutely superb! Nothing to find fault with!
Sabrina Ghayour’s Persiana Lamb chops!
Would definitely order again!
18 lipca 2026
Opinia niezależna
Odpowiedź od Dishpatch
Thank you so much Patricia! So happy to hear that you enjoyed them.
All the best,
Michael
Odpowiedź od Dishpatch
Hi David,
Thank you for leaving us your review and we're sorry to hear about the disappointment here. If you haven't already provided more detail as to your disappointment via the feedback forms we send out each week, please do feel free to do so, as I'm sure our team would be more than happy to hear more detail on this.
Best,
Team Dishpatch
A great gift
This was a great gift, that was much appreciated. When recovering from an accident, a delicious meal is the best medicine. It was prepared by an inexperienced cook who was proud to serve and enjoy such a delightful meal.
2 lipca 2026
Odpowiedź od Dishpatch
This is amazing to hear Patricia and we hope you're recovering well from your accident. Thank you so much for sharing your experience with us and we hope you feel better soon.
All the best,
Team Dishpatch
Odpowiedź od Dishpatch
Thank you for your review Michael and this is amazing to hear, thank you so much for sharing.
All the best,
Team Dishpatch
The Paul Ainsworth Med-style summer…
The Paul Ainsworth Med-style summer monkfish is well worth forking out for if you want to try Michelin quality seafood which is fully prepared and simple to finish cooking from the comfort of your own home.
This menu has generous portions and a well balanced range of dishes with ingredients which would be difficult to source in my rural area.
If you are seeking a celebratory meal without the hassle of food shopping and the majority of the preparation, this is well worth a look, if it is within your budgetary means.
1 lipca 2026
Odpowiedź od Dishpatch
Thank you so much for sharing your review with us Rachel, it's greatly appreciated and we're glad to hear that you've been enjoying your experience with us.
Best Wishes,
Team Dishpatch
Rick stein Summer Box
Packaging great, the food was amazing, very tasty and very fresh, would order again for sure
1 lipca 2026
Odpowiedź od Dishpatch
Thank you so much Ian and we look forward to whatever you decide to order next!
All the best,
Michael
Odpowiedź od Dishpatch
Thank you so much Katrina, we're so pleased that you enjoyed it.
All the best,
Team Dishpatch
Odpowiedź od Dishpatch
Brilliant, spectacular, phenomenal, exceptional they'll all suffice, however we're humbled that you chose any of these words to describe your experience with us Phil.
Thank you so so much.
Best Wishes,
Team Dishpatch
Rubbish DPD Local service
Another excellent meal, but another disappointing delivery from DPD Local.
This was a replacement box as DPD Local had failed to deliver the original. This time it arrived late and yet again to the wrong address. Luckily I recognised the door!
Please change from using DPD Local, DPD themselves are great, so please stop using DPD Local.
3 lipca 2026
Opinia niezależna
Odpowiedź od Dishpatch
Thank you for your review Joanne and we're so sorry to hear about this. As discussed in our email exchange we can confirm that we've passed this over to DPD for further discussion as it's far from the experience we want any of our customers to have with their deliveries, so hopefully moving forward DPD will get this resolved for you.
If there's ever anything that we can help with at all in the future, please do feel free to reach out to our support team directly and they'll be more than happy to help however they can.
All the best,
Michael
Doświadczenie Trustpilot
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