AFTER HAVING PROBLEMS REGARDING MISSING BATTERY HAD A GREAT DEAL WITH DIRTY TOOL NOT ONLY DID A GET A NEW BATTERY, BUT HAD TWO BELIVERED. WHICH AS FAR AS I AM AWARE I CAN KEEP. THANK YOU DIRTY TOOL... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product delivered with cracked electrical housing making it not waterproof. Emailed twice, chat bot no answer for 4 hours and 16 phone calls to their number all no answer. No idea how you are meant... Zobacz więcej
Reakcja na opinię
I do not recommended this company to anyone, because you wait a very long time for the delivery you ordered,they lie that they were with the order but in fact no onewas there. One driver even demande... Zobacz więcej
Reakcja na opinię
Ordered 3 gun cabinet delivered within 48 hours, felt nervous due to reviews must say product is excellent especially for the money? So must say first class, product and delivery. Bit of genuine... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Variety of products, tool chests, gun cabinets, furniture, safes, mechanics tools, outdoor. We have it all. Check out our awesome offers today.
Dane kontaktowe
Monk Street 97-105, DE22 3QE, Derby, Zjednoczone Królestwo
- 01332343005
- contact@dirtyprotools.co.uk
- dirtyprotools.co.uk
Odpowiada na 85% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
These guys were totally awesome
These guys were totally awesome - beyond helpful, professional and trustworthy.
I wholeheartedly recommend them and will definitely work with them again.
Thank you so much for an amazing and efficient service 🙏

Odpowiedź od Dirty Pro Tools
Order query service great
Ordered a wet electric tile cutter and contacted the seller thinking there was a part missing and they replied straight away and offered to help. Part was there all along but they were quick and helpful nevertheless.

Odpowiedź od Dirty Pro Tools
Does what it says.
Order SG Cabinet, arrived on time and as described.

Odpowiedź od Dirty Pro Tools
Excellent service
Overlooked a handle during the unpacking process. Customer Service told me exactly where to find it and I was able to fit it. Delighted with product, and after sales service I received was second to none. Thank you

Odpowiedź od Dirty Pro Tools
I've just brought a Tig welder from…these guys this is my second purchase I brought a mig welder last year brilliant service is excellent delivery is rapid tools are very good quality thank you
I've just brought a Tig weilder from these guys absolutely brilliant this is the second weild

Odpowiedź od Dirty Pro Tools
Excellent service throughout
Excellent service throughout, great communication, thank you. Will definitely be using again.

Odpowiedź od Dirty Pro Tools
Excellent service
Ordered Sunday, contacted straight away and given choice of delivery dates by Tom. Date chosen, then given times. It arrived today, Tuesday within the timeslot given. Delivery man was helpful and efficient. Would highly recommend 👌

Odpowiedź od Dirty Pro Tools
Poor customer service skills
I bought a shotgun safe from them and unfortunately I lost the keys. The safe itself it’s good quality but when I rang them up to enquiry about spare keys the guy in the phone was completely disinterested in what I was saying and explained that they don’t keep spares or a record so the best option for me is to break into the safe and then buy a new one from them. Obviously I will not. Because in the event the keys get damaged or stolen I would have the same issue and the safe are not cheap. Best to buy from another supplier that keeps a record of the keys and are able to supply copies in the event of an emergency like this.
No customer service
Sent me the wrong item and have not replied to any email/won’t answer phone to get it sorted out.
When I escalated the problem to Paypal they said they’d refund me once I’d paid to return the items. The fact that they won’t communicate means I do not want to risk paying £65 to send back £99 worth of items, but more importantly I shouldn’t have to because consumer law states they should pay return shipping for faulty/missold items.
Scammers. Do not use.
Bought a shredder & the feed paddle…
Bought a shredder & the feed paddle broke on 2nd use!
Shredder effectively unusable without the feed paddle.
Contacted via email a number of times & simply no response !
Products were as described
Products were as described
Quick & efficient with dealing with my order.
Fast delivery
Fast delivery, bargain price, excellentafter sales service. Highly recommended.
Not even worth 1 star
Not even worth 1 star. Bought a bunk bed, haven’t delivered, won’t refund either. Customer service is awful. He kept putting the phone down on us!!! AVOID!!!
Ordered a bench drill
Ordered a bench drill, came with a broken part, informed the vendor who sent a replacement in 3 days,
Excellent service,great communication would definitely buy from this ebayer again
AVOID AT ALL COST
Absolutely terrible.
Ordered a pressure washer direct from their website rather than ebay. But wish I had bought it from ebay so I would get money back guarantee. Pressure washer broke on first outing! Such a struggle to communicate with these they just really don't care. Said they sent parts out and then next message was can I send the pressure washer back? Situation still going on 2/3 months later! If you can AVOID AT ALL COST!!!!!!!!!!!!
Good product, fantastic aftersales service.
When I had teething troubles, with a motorcycle jack, I contacted them and couldn't ask for a better response. They were quick to respond and continued to help until I was fully satisfied.
Good product, fantastic service.
Recommended
Great experience
Great experience, very helpful and assisted with my queries.
Good customer aftercare
Competitive prices. Good customer aftercare, even 6 months after original purchase.
Excellent customer service
Excellent customer service, made sure the package was delivered.
Great service
Purchased folding room divider but foot was missing. Contacted DPT who sent one out in the post within a few days. The divider is now fully functional and I’m happy.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







