AFTER HAVING PROBLEMS REGARDING MISSING BATTERY HAD A GREAT DEAL WITH DIRTY TOOL NOT ONLY DID A GET A NEW BATTERY, BUT HAD TWO BELIVERED. WHICH AS FAR AS I AM AWARE I CAN KEEP. THANK YOU DIRTY TOOL... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Product delivered with cracked electrical housing making it not waterproof. Emailed twice, chat bot no answer for 4 hours and 16 phone calls to their number all no answer. No idea how you are meant... Zobacz więcej
Reakcja na opinię
I do not recommended this company to anyone, because you wait a very long time for the delivery you ordered,they lie that they were with the order but in fact no onewas there. One driver even demande... Zobacz więcej
Reakcja na opinię
Ordered 3 gun cabinet delivered within 48 hours, felt nervous due to reviews must say product is excellent especially for the money? So must say first class, product and delivery. Bit of genuine... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Variety of products, tool chests, gun cabinets, furniture, safes, mechanics tools, outdoor. We have it all. Check out our awesome offers today.
Dane kontaktowe
Monk Street 97-105, DE22 3QE, Derby, Zjednoczone Królestwo
- 01332343005
- contact@dirtyprotools.co.uk
- dirtyprotools.co.uk
Odpowiada na 85% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ordered a safe from their eBay site.
Ordered a safe from their eBay site.
The safe was delivered the next day. I contacted Kian to get a invoice and he replied promptly and the invoice was emailed within a couple of hours.
Excellent service provided. Highly recommend

Odpowiedź od Dirty Pro Tools
Not delivered as arranged
We waited in all day for delivery of our order a new shower cubicle, it did not arrive even though online it said order fulfilled, I tried ringing no answer, email was returned, I’ve messaged them as well. I’m not very happy!

Odpowiedź od Dirty Pro Tools
I ordered a close coupled toilet when I…
I ordered a close coupled toilet when I went to install I found that the cistern water inlet holes did not line up. I contacted them with my problem and they immediately sent out a replacement cistern. They were not at fault because the product numbers on both boxes matched. Toilet is now fitted and perfect . They delivered new cistern and collected old one. PERFECT!

Odpowiedź od Dirty Pro Tools
Ordered a gun cabinet
Ordered a gun cabinet, arrived quickly, good quality and well packaged. Good communication. Overall very happy with purchase and the service. Would use again.

Odpowiedź od Dirty Pro Tools
I ordered a cabinet for my husband
I ordered a cabinet for my husband, unfortunately we experienced a problem with the keys being damaged for the locks, Kian sent us replacement locks in a bid to rectify the issue, after a failed attempt the first time he sent a second lock with no quibbles until the problem was resolved. He was polite and helpful.
I found the experience with this company and Kian easy and stress free.

Odpowiedź od Dirty Pro Tools
Sub standard service
Ordered a transmission stand from them used it once it then broke tried numerous times toncontact them and when they did reply they just fobbed. I then bought a clarke transmission stand which when put at the side of there's shows how cheap and sub standard the stuff they sell really is AVOID dirty pro tools buy cheap buy twice

Odpowiedź od Dirty Pro Tools
Excellent service …
After contacting about an issue with the lock on my 6 gun cabinet they were quick to sort out problem. They sent out a brand new mechanism and lock and with a little fettling it all works perfect now. I also would like to add the cabinet is of a very good quality and build. Top marks Dirty pro tools

Odpowiedź od Dirty Pro Tools
AWFUL customer service and delivery.
Placed a large order through B&Q and Victorian Plumbing, using a variety of couriers. However Dirty Pro Tools were the only company with zero movement on their delivery date despite me advising no one was home. Seeing they wouldn’t move on dates I made sure someone was home from early afternoon onwards, just for them to deliver early morning and leave the item on the mud on our drive. Completely put me off ever using them again with zero movement or consideration in their delivery service.

Odpowiedź od Dirty Pro Tools
AVOID
AVOID. Bought a gun cabinet in late November off Amazon. Due to be dispatched 9 Dec as I chose 12 Dec for delivery via an email request. Got another email request later out the blue that only then offered Christmas Eve or late December for delivery - weird. Day came and went and nothing heard. Been over a month now and Amazon say ‘parcel is possibly lost’ and can’t get a refund as it ‘might still be delivered’. What on earth are you playing at?

Odpowiedź od Dirty Pro Tools
Ordered safe off eBay
Ordered safe off eBay - excellent price for a superior quality small safe. I have bought safes over the years and all basically the same. But this one is superb, far more robust and functional, and was well documents and extra spare batteries & fittings inside. Was sent very fast, proper carrier, and secure - excellent speedy service from this company and top quality item. Will buy again and I recommend them to anyone on eBay. Take a look at their listing and all they say about it's a sturdy clever design and all is correct for me - unlike 2 others I have had recently and have had to return - flimsy and/or faulty ebay stuff. Deal with Confidence.

Odpowiedź od Dirty Pro Tools
Ordered a back to wall toilet off…
Ordered a back to wall toilet off Amazon.
Cistern does not line up with bowl so it is impossible to install. Also rocking on the bowl as the waste trap is lower than the base meaning it could potentially crack under pressure??
I will update my review based on the customer service received.
Update 23/12/2024
Contacted via amazon messaging to resolve the issue. Will update when fully resolved.
Update 30/12/2024
Delivered replacement, but this has the same issue. A refund has been issued so I now need to find a suitable toilet once funds have cleared.

Odpowiedź od Dirty Pro Tools
AVOID.
AVOID.
Twice now I've ordered items. The first, once payed was 'cancelled' and refunded a couple of day later!
Hoping this was a one off...
Ordered a lift table last week, it was due for delivery this week.... and order cancelled today!!!!!
And now another 5 to 7 days before refund!
Great job, superb service, well done!!!!!

Odpowiedź od Dirty Pro Tools
Just bought a sheet metal bender from…
Just bought a sheet metal bender from them, and absolutely delighted with it !!
Should have bought one years ago.
Brilliant value, and great service!!
Top marks, thanks
Paul Newman

Odpowiedź od Dirty Pro Tools
Bad experience
First time using them through Amazon, not a very good experience. Ordered an acrylic bath panel on Sunday, date was Tuesday for delivery. Received an email requesting myself to chose a delivery date, earliest availability was Friday, item should’ve just been shipped for Tuesday
Next issue, panel they sent was the wrong size, my view very incompetent
In reply to your response, the wrong panel was sent. Yes the width was correct. 1700, but the height was incorrect. This error was omitted by a representative of your company.. I would never ever use you guys again

Odpowiedź od Dirty Pro Tools
Would recommend to a friend
I bought 3 motorcycles stands for my new business. The item wasn't the cheapest on the market but very reasonable. Great quality and fast delivery.

Odpowiedź od Dirty Pro Tools
Very good service!
Bought a leaf blower / shredder from eBay. Arrived quickly & very easy to assemble & use. Had an issue with the collection bag which was replaced very promptly by the customer service team.
Would recommend - very pleased

Odpowiedź od Dirty Pro Tools
Excellent Service
There was a small issue with my order but it was rectified very quickly and the communication was excellent! I would order from them again.

Odpowiedź od Dirty Pro Tools
Perfect..!
Perfect - great price for a good quality product (16mm drill press). Delivered quickly (just a couple of days after the order)

Odpowiedź od Dirty Pro Tools
A FIVE STAR***** SERVICE THANK YOU!
I ordered a 2 & 3 Seater sofa from this company and I can say the service from start to finish was excellent!! (FIVE STAR*****) The product came on time well wrapped with super quick on time delivery. One of the arms on the 2 Seater sofa had a broken zip so I made contact on the day and Kian was back with a reply straight away. A new replacement was delivered in a matter of days!
Thank you to you all and keep up the good work
Tony Wain.............

Odpowiedź od Dirty Pro Tools
provides delivery tracking information from a dissolved company ?
Ordered a swing chair from b&q, which turned out to come from this company.
3 occasions delivery was changed without any contact with myself, eventually it was cancelled, I am still awaiting a refund.
Even worse is that this company uses / provides tracking information for a company called SMG Direct which so happens to be dissolved ??
Surely this is fraud ?

Odpowiedź od Dirty Pro Tools
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