Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Direct on Sale is always prompt with their correspondence, and deliveries are in a timely fashion. In regards to my latest purchase, being a fire pit I was disappointed with the size of the product.... Zobacz więcej

Oceniono na 5 z 5

Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professional... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I originally rated this website 1 star because I ordered what was advertised as an authentic brand item but received a generic version instead. I’ve now updated my rating to 5 stars due to how quick... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I ordered this dog jacket last Saturday ... 16th May 2026 ... a week ago and have so far rec'd no information or tracking info as to when it will arrive

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami domowymi
  2. Sklep meblowy

Napisane przez firmę

In 2016, shopping online in Australia meant two choices: overpay at the big retailers, or take a gamble on some overseas marketplace and hope for the best. We thought there was a better way. Not a giant catalogue of everything. Something more useful - a trusted source that did the hard work of finding products actually worth buying.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

104 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

GREAT SITE

easy site to order from great pricing and products

27 maja 2026
Logo Direct Sale

Odpowiedź od Direct Sale

Thanks Owen, we really appriciate your feedback

Oceniono na 1 z 5

I ordered this dog jacket last Saturday…

I ordered this dog jacket last Saturday ... 16th May 2026 ... a week ago and have so far rec'd no information or tracking info as to when it will arrive

17 maja 2026
Logo Direct Sale

Odpowiedź od Direct Sale

Thanks for your review, item is in still transit. As an apology a full refund has been processed. We hope to serve you better next time.

Oceniono na 1 z 5

I have not received the goods that I…

I have not received the goods that I ordered

19 marca 2026
Logo Direct Sale

Odpowiedź od Direct Sale

Thank you for your review, and we are truly sorry to hear your order didn't arrive, we completely understand how frustrating that must be.
We can confirm that a full refund has now been issued to you.
and we appreciate your patience throughout the process. Should you have any further questions, please don't hesitate to reach out to us directly

Oceniono na 5 z 5

Great experience shopping for garage…

Great experience shopping for garage shelving. Got a defective part, contacted support and received prompt responses and a new part was shipped immediately. I value great customer support and I definitely received it from Direct Sale team.

13 kwietnia 2026
Opinia niezależna
Logo Direct Sale

Odpowiedź od Direct Sale

Thanks Easwar, we appriciate your feedback

Oceniono na 5 z 5

Shelving

Easy transaction, good to deal with

9 kwietnia 2026
Logo Direct Sale

Odpowiedź od Direct Sale

Thanks Janettte, we appriciate your feedback

Oceniono na 5 z 5

False advertising

I originally rated this website 1 star because I ordered what was advertised as an authentic brand item but received a generic version instead. I’ve now updated my rating to 5 stars due to how quickly and professionally the seller resolved the issue.

My initial email regarding my complaint was answered within 24 hours, and I received a refund shortly after. Great customer service and a prompt resolution.

12 marca 2026
Opinia niezależna
Logo Direct Sale

Odpowiedź od Direct Sale

Thank you for your feedback. We're sorry to hear about your experience — receiving a different product to what was advertised, combined with a lengthy delivery time, is not the standard we aim for.

We can confirm that a full refund has now been issued to you. We hope this brings the matter to a satisfactory close, and we appreciate your patience throughout the process.

We are reviewing our product listings and fulfilment processes to ensure this doesn't happen again. We're sorry we didn't get it right this time.

Oceniono na 5 z 5

Delivered on time

Delivered on time, Solar panel bird proofing was good DIY option.

6 stycznia 2026
Opinia niezależna
Logo Direct Sale

Odpowiedź od Direct Sale

Thanks Paul, we appriciate your feedback

Oceniono na 5 z 5

Happy customer

Seems like its unclaimed, but still like to write the review as I'm quite happy with the customer service. I ordered garden lawn mover, which had some parts issue but it was resolved very professionally by the the team, and quite happy with the response and resolution. Thank you

21 listopada 2025
Opinia niezależna
Logo Direct Sale

Odpowiedź od Direct Sale

Thanks Dimmi, appriciate your feedback

Oceniono na 1 z 5

Scammers!!

Scammers!!! Dodgy company. Do not buy. Still awaiting delivery, 2 months later. No reply to email.

5 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

I received a faulty product and was shocked to find that I had to committ to agreeing to pay $76/month to have it investigated.

I received a faulty product and contacted Direct Onsale on a chat line and they asked whether I had the original package, receipt etc - I answered yes. Then they told me I had to join something else and when I clicked it said:
By clicking "PayPal", "CONNECT NOW", "Buy with GPay" or "ApplePay", I agree to be charged one-time AU$1 join fee and AU$76 subscription fee every month. My subscription renews automatically until I cancel it in My Account or at www........
DON'T DEAL WITH THIS COMPANY

18 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Worst company ever

Worst company ever. Do not buy. No response to my many emails, live chats and Facebook messages regarding my order. No emails, no updates. Scammers

15 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Order placed 19/2/24, now 14/6/24, not received

I discovered DOS in January, looked thru saw some useful items, ordered 4 things. # arrived in separate packages over the next month.
The 4th item didnt arrive, checked tracking and it said 'delivered' at a town 200km away.
I emailed them, they were going to check into it, no response, a month later I emailed again, response was that they were waiting for the item to be returned (however, whether or not they get the item back, they still need to provide the item as they obviously slapped some other address sticker on the package),
emailed them again 4 weeks later, response was that they had the return package and asked me to confirm my address, I replied with my original order confirmation, and said, please send to the address provided in my order. Order was placed 19/2, now it is 15/6/24, that last email confirming my postal address was 7/5. Nothing confirmed, or tracking provided, and nothing received. Order confirmation #SPDOS14627

7 maja 2024
Opinia niezależna
Oceniono na 1 z 5

SCAMMERS

SCAMMERS! Do not purchase anything from this website. I did the mistake of purchasing before reading reviews. It’s been nearly 3 months and item hasn’t arrived. No response to any of the emails sent. Buyer BEWARE

14 marca 2024
Opinia niezależna
Oceniono na 1 z 5

What a bunch of crooks

What a bunch of crooks, I ordered a chair from them, it was to small, my fault, I should have measured. I wrote to them to ask if I could return it, it was a little over the 30 days cooling off, he told me I couldn't,return it, but he would send me a $30 refund and a $30.00 gift card, that was weeks ago, the chair cost $175.00, he won,t even come back to me, so steer clear people

4 kwietnia 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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