Ding Dong Dim Sum Recenzje 168

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

All in all a very good delivery well packaged have had half the items we bought and all where very tasty and easy to follow cooking guides thankyou

Oceniono na 5 z 5

Absolutely fantastic! This little box of magic brought the taste of Hong Kong to my kitchen in the Highlands! Excellent communication regarding my delivery which, as we live nearly 1,000 km away... Zobacz więcej

Oceniono na 5 z 5

DingDong provide superb quality at a reasonable price. We’ve ordered numerous times for ourselves and also sent these dim sum as gifts for people. The selection is great and quantity perfectly judged.... Zobacz więcej

Oceniono na 5 z 5

Loved the ease of the website, clear communication re delivery and our box arrived early ahead of our family meal! Such a well thought out experience that was a fabulous mid week treat. We particularl... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca produktów spożywczych

Napisane przez firmę

Ding Dong Dim Sum delivers a prepared, ready to cook dim sum meal to your door, along with a biodegradable steamer, taking all the hard work out but leaving all the fun in.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

168 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Oceniono na 1 z 5

Wouldn’t recommend

Wouldn’t recommend, ordered for a New Year’s Eve party and was really disappointed. The spring rolls ordered were missing, the sets ordered stated green buns but we didn’t have them, they were white ones. Send three messages to this now and haven’t yet received any response or acknowledgment. In addition to be very disappointed with the quality of it, we were all disappointed and majority went in the bin.

31 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Delicious food

Delicious food! It came really well packed and everything in our pescatarian box was excellent. Will definitely use again great value.

21 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing

Amazing! The best Dim Sun I've had outside of a really good restaurant. All of the flavours really came through in every dish. The Prawn Gyoza were Bentley compared to the Itsu Ford Gyoza. Full of succulent juicy flavorful prawns with real texture. They could all have been freshly made. Can't wait to try more of them.

If only they had the guinea fowl puffs that you get at Yuatcha .....

6 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great food, great service. Highly recommend.

I recently had a multi cultural Chinese wedding where my couple really wanted Dim Sum that our chosen wedding venue could not provide. I reached out to Ding Dong Dim Sum, who said they were more than happy to help us with a large order that our venue were happy to cook for us, it sent frozen direct to our venue. It was by far the best canape we had on the day and they were all eaten pretty quickly, we could have had more. My couple did try a delivery first just to check and they were really impressed. They have been nothing short of perfect, from communication, to delivery, to the quality of the food. Seriously happy wedding planner, thank you Romy for all your support and help.

7 września 2024
Opinia niezależna
Oceniono na 5 z 5

Happy customer

Over the past few years I have ordered these Dim Sum boxes around 5 (?) times now and they are always incredible treats. The packaging and delivery is always impeccable with the freezer food being delivered ice cold as always. The taste of the dim sum and the experience makes for a perfect date night or special dinner occasion.

19 kwietnia 2024
Opinia niezależna
Oceniono na 3 z 5

Really disappointing second order

Had a really good experience our first go. The second time not so much. All of the sauces and seasonings had opened up and created a mess all over the packaging. I contacted the company to tell them and they didn’t offer anything - no replacement for the trashed sauces/seasonings, no discount, nothing.

For something so expensive I frankly expected more. I can go to Chinatown and pay the same price for did sum and not even have to cook it. Won’t be ordering again.

9 września 2023
Opinia niezależna
Oceniono na 2 z 5

I found this product very poor

I found this product very disappointing...I ordered the prawn and chilli dumplings for 2, no way would this feed 2, there were plenty of dumplings but the vegetables were truly awful, since when has okra been a Chinese veg, noodles were so so and the sauce was unpleasant

27 marca 2024
Opinia niezależna
Oceniono na 2 z 5

Definitely not worth the £50 we paid

Definitely not worth the £50 we paid. Looked lovely when it arrived and was impressed. We followed the cooking to letter yet the dumplings were mushy, and either fell apart or were full of water. Definitely wouldn't recommend for the money or taste. Next time I'll stick with the supermarket freezer section for a fraction of the price.

20 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Little parcels of wonderful flavour!

We have had deliveries from them in the past but not for a year or so now.
Ordered a couple of weeks ago for delivery today and delivery went really smoothly. DPD advised yesterday that it was on route and it arrived as per notification.
The food this time was absolutely superb! There wasn’t one single thing we would change. Each little parcel was packed full of flavour!
Amazing!

28 lutego 2024
Opinia niezależna
Oceniono na 4 z 5

Customer service was good

Customer service was good. I was a little disappointed when it arrived as it didn't look like very much dim sum for the price. But once I steamed the dim sum, it looked fine and was quite tasty. Lots of delicious dips came with the package, too.

21 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Unreliable- order cancelled on the day it was due

Order cancelled on the day it was due. They put through a refund but no offer of goodwill, even when I made it clear this was a big inconvenience for us in this case. Wouldn’t rely on them for any dinner party or similar

30 grudnia 2023
Opinia niezależna
Logo Ding Dong Dim Sum

Odpowiedź od Ding Dong Dim Sum

Hi Caroline,

I’m so sorry again that your order didn’t make it to you today. As explained in our email to you this morning, your order was lost in transit by our courier DPD. Unfortunate as this is, we do hope that you can understand that we have little control over rare occurrences like this. All we can do is try to rectify as best we can. I’m sorry for any misunderstanding if you thought that we had cancelled your order - that’s not something that we would do.

I hope it was clear in our email that we were offering a replacement for the lost parcel, and that we could have gotten it to you in time for New Years Eve, but I’m sorry if that was too late for your plans.

We do hope you will reconsider and give us another try in the future.

Oceniono na 5 z 5

These guys are awesome

These guys are awesome, they go above and beyond. I had an issue with my gift card and they worked really hard to resolve the problem. Such incredible customer service. Thank you so much.

1 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Delicious

Delicious, fresh and great service. Have recommended to many and they are all now regular customers.

20 października 2023
Opinia niezależna
Oceniono na 5 z 5

Oh I do like Ding Dong Dim Sum

Oh, but it is great to have somewhere to get good vegetarian Dim Sum. I like the variety, quantity and ease of cooking of their products. Delivery is efficient and professional, preparation is easy, eating is a joy!

19 października 2023
Opinia niezależna

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